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    Unexpected Error (ID = -19)

    Troubleshooting and Bug Reports
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    • cambrucedavis
      cambrucedavis last edited by

      Does anyone know what this means or how it can be fixed?

      A student at the school I'm teaching at has come across this with their show file. I believe they were in the process of trying to revert and now their show file will only open to this. The show has been built in Isadora 1.3.1.f06 on a MacBook Pro Retina running Mavericks.

      I've tried to open the file in several other versions of Isadora and get the same message. Any thoughts appreciated.

      Thanks very much.

      Cheers,

      Cam.
      0ff900-screen-shot-2014-11-29-at-7.40.07-pm.png

      Projection Designer. Toronto, Canada
      MacBook Pro Retina: OSX 10.13.6, 2.9 GHz, 32GB RAM - Isadora 3.0.7

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      • DusX
        DusX Tech Staff last edited by

        Hi Cam,

        Please submit a bug report here: http://troikatronix.com/support/isadora/ and I will try to help you with the trouble file.

        Troikatronix Technical Support

        • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
        • Isadora Add-ons: https://troikatronix.com/add-ons/
        • My Add-ons: https://troikatronix.com/add-ons/?u=dusx

        Running: Win 10 64bit, i7-8750H, M.2 PCIe SSD's, 16gb DDR4-2666, nVidia GTX 1070 | located in Ontario Canada.

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        • mark
          mark last edited by

          Dear Cam,

          Mac OS System Error -19 is means "readErr Driver can't respond to Read call" -- this means that Isadora is having trouble reading the file -- i.e,. that it is corrupted in some way. Did they by any chance move the file from a PC to a Mac when this happened?
          Best Wishes,
          Mark

          Media Artist & Creator of Isadora
          Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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