Unexpected Error (ID = -19)

Troubleshooting and Bug Reports
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  • cambrucedavis

    Does anyone know what this means or how it can be fixed?

    A student at the school I'm teaching at has come across this with their show file. I believe they were in the process of trying to revert and now their show file will only open to this. The show has been built in Isadora 1.3.1.f06 on a MacBook Pro Retina running Mavericks.

    I've tried to open the file in several other versions of Isadora and get the same message. Any thoughts appreciated.

    Thanks very much.

    Cheers,

    Cam.
    0ff900-screen-shot-2014-11-29-at-7.40.07-pm.png

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  • DusX
    Tech Staff

    Hi Cam,

    Please submit a bug report here: http://troikatronix.com/support/isadora/ and I will try to help you with the trouble file.
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  • mark

    Dear Cam,

    Mac OS System Error -19 is means "readErr Driver can't respond to Read call" -- this means that Isadora is having trouble reading the file -- i.e,. that it is corrupted in some way. Did they by any chance move the file from a PC to a Mac when this happened?
    Best Wishes,
    Mark
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