<![CDATA[[LOGGED] support login]]>It would be great if we had a unified login for troika tronix in general not just the forum and the license part but unified - probably a big undertaking, but it would be license aware, have all details and if we need to log a support ticket it would have all the serial number and info already, obviously it would then also have full support history for each user.

]]>https://community.troikatronix.com/topic/6975/logged-support-loginRSS for NodeSun, 10 May 2026 08:39:36 GMTTue, 10 Nov 2020 23:08:48 GMT60<![CDATA[Reply to [LOGGED] support login on Tue, 17 Nov 2020 11:05:18 GMT]]>@fred said:

It would be great if we had a unified login for troika tronix in general not just the forum and the license part but unified - probably a big undertaking, but it would be license aware, have all details and if we need to log a support ticket it would have all the serial number and info already, obviously it would then also have full support history for each user.

 Yeah, currently there's separate information for:

  1. Support Portal Account
  2. Forum Account
  3. Plugin Page Account
  4. Online License Portal Account (All Isadora 3 licenses except USB Key and Sassafras Keyserver licenses)
  5. Isadora 1/2 Standard Edition for Mac and Windows + Isadora 1/2/3 Sassafras Keyserver + Isadora 1/2/3 USB Key Licensing Database

Would be nice to have them all using the same thing, but they're all based in entirely different systems so it's a huge task to try to unify them. I'll log this as a feature request though, because it's something that really would be nice to have.

]]>https://community.troikatronix.com/post/43598https://community.troikatronix.com/post/43598Tue, 17 Nov 2020 11:05:18 GMT