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    Live capture not showing video previeuw

    How To... ?
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    • O
      OscarCassamajor @Woland last edited by

      @woland

      Yes i have try that, aswell restarted my computer.

      Sound is comming in but now images is coming trough.

      My camera is working with photobooth. 

      Now i try installing 3.1.1 version, also not working. 

      What are the other options i over see? 

      Woland 1 Reply Last reply Reply Quote 0
      • Woland
        Woland Tech Staff @OscarCassamajor last edited by

        @oscarcassamajor

        What camera are you using, or is it just the built-in webcam?

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        • Woland
          Woland Tech Staff last edited by Woland

          Even if you already have done them, please just follow each step laid out here: https://support.apple.com/guide/mac-help/control-access-to-the-camera-mchlf6d108da/mac

          Best wishes,

          Woland

          TroikaTronix Technical Support
          New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
          TroikaTronix Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
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          | Isadora 2.6.1 + 3 | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s | Macbook Pro (Retina, 15", Mid 2015), macOS 10.11.4, 2.8GHz Intel Core i7, 16GB RAM, Intel Iris Pro 1536 MB |

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          • O
            OscarCassamajor @Woland last edited by

            @woland

            Im using the build in webcam as wel as a panasonic camera connected to blackmagic design mini recorder.

            I have done the procedure several times again with no result.

            I get a Gray surface with both in both previews.

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            • O
              OscarCassamajor @Woland last edited by

              @woland

              Dear Woland, 

              Their is a full problem with the rendering of the images.

              Nor does Project in isadora shows a images even not when going in to mapping the video.

              What setting is connected to all what is the rendering of the video-images?

              Woland 1 Reply Last reply Reply Quote 0
              • Woland
                Woland Tech Staff @OscarCassamajor last edited by

                @oscarcassamajor

                Try running this file and tell us what you see: basic-test.izz

                Best wishes,

                Woland

                TroikaTronix Technical Support
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                | Isadora 2.6.1 + 3 | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s | Macbook Pro (Retina, 15", Mid 2015), macOS 10.11.4, 2.8GHz Intel Core i7, 16GB RAM, Intel Iris Pro 1536 MB |

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                • O
                  OscarCassamajor @Woland last edited by

                  @woland

                  So Isadora is not ready in video files to play trouw the stage. .

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                  • O
                    OscarCassamajor @Woland last edited by

                    @woland

                    Dear Woland, 

                    I had like to notify you that the problem any video is not been represented in de Mapping/Preview and sound are playing.

                    Could it be their that im missing a program or the link between image and its presentation in isadora. 

                    Here an other screenshot of a basic video set up and the info on my computer

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                    • O
                      OscarCassamajor @Woland last edited by

                      @woland

                      Do you have an idea of what is going on?

                      Woland 1 Reply Last reply Reply Quote 0
                      • Woland
                        Woland Tech Staff @OscarCassamajor last edited by

                        @oscarcassamajor said:

                        Do you have an idea of what is going on?

                         At the moment, no, but we're investigating.

                        TroikaTronix Technical Support
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                        | Isadora 2.6.1 + 3 | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s | Macbook Pro (Retina, 15", Mid 2015), macOS 10.11.4, 2.8GHz Intel Core i7, 16GB RAM, Intel Iris Pro 1536 MB |

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