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    Some bugs encountered and solutions on 2.0

    Troubleshooting and Bug Reports
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    • chimerik
      chimerik Beta Platinum last edited by

      Hi all,

      I am testing the 2.0 version as much as I can these days. I just want to share some of the bugs that I've encountered, and found some ways to resolve it from happening in case any of you have the same problem. 
      -when having a Movie Player inside a user actor, when you want to update the user actor while the Movie Player is still playing, it may occur a bad crash. 
      solution: turn off the Movie Player (inside this user actor and all of the same duplicated user actor that is in this scene) I've used a key to toggle the movie player, and I make sure I hit that key and turn off all movie players before I press "Save and Update All" user actor. This has resolved my bad crash that occurred constantly for 6 times.
      -layer problem in Classic Projector when using the mapping function. When you use the mapping function, after all is mapped, then you wanted to add another layer, it would not work as before, even in additive mode, it wouldn't blend at all.
      solution: on the layer that you wanted to show in Classic Projector, change layer from 0 to 1\. It for some reason would be in line with other projector that's mapped at set as layer in 0\. I will do more test on it, but I've found this solution so far. <--- I've just realized that there's also blend mode available in the mapping function after clicking on the Output window. So I think it was on "transparent", that's why. I'll do more tests and might take this one down, since might just be my misuse.
      Sammy

      Sammy Chien (Chimerik 似不像) chimerik.com
      Izzy 3.2.6 (standard, Mac)
      Mac Studio (2022) M1 Max OS 12.3
      MBP 16' (2019) 2.4 GHz 8-Core Intel Core i9, AMD Radeon Pro 5600M 8 GB, OS X 10.15.5
      MBP 15' (late 2013) 2.6 Ghz i7, NVIDIA GeForce GT 750M, OS X 10.12.4
      Located in Vancouver, CA/Taipei, TW

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      • DusX
        DusX Tech Staff last edited by

        @chimerik

        Have you submitted bug reports for these issues?

        Troikatronix Technical Support

        • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
        • My Add-ons: https://troikatronix.com/add-ons/?u=dusx
        • Profession Services: https://support.troikatronix.com/support/solutions/articles/13000109444-professional-services

        Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

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        • vanakaru
          vanakaru last edited by

          I was building a patch for the installation yesterday and experienced crash at several occasions related to movie. Maybe your tip is the one I need. I shall investigate and report later.

          MBP 4.1 & MBP (Retina, Mid 2012) MBP Retina 2017

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          • chimerik
            chimerik Beta Platinum last edited by

            @Dusx

            I was going to report it if the problem persists and if there were no solutions to it. Then I found the solution, so thought that I should share this info first before reporting it. I'm just concerned about taking Mark away from more important things he's working on. I was thinking that I'll keep the records of it and report them in priority of how severe the problem is. If there's one that has no solution to it, I definitely will, because I will also be stuck for this project that I'm working on.
            @vanakaru
            let me know if the tip works! make sure you turn off all the movie players in any of the duplicated user actor that you're updating.

            Sammy Chien (Chimerik 似不像) chimerik.com
            Izzy 3.2.6 (standard, Mac)
            Mac Studio (2022) M1 Max OS 12.3
            MBP 16' (2019) 2.4 GHz 8-Core Intel Core i9, AMD Radeon Pro 5600M 8 GB, OS X 10.15.5
            MBP 15' (late 2013) 2.6 Ghz i7, NVIDIA GeForce GT 750M, OS X 10.12.4
            Located in Vancouver, CA/Taipei, TW

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            • Michel
              Michel Izzy Guru last edited by

              @chimerik

              Please always report the bugs. In first @DusX and @primaldivine will check the bugs and try to recreate them and only then pass them to Mark if they can.

              Best
              Michel

              Michel Weber | www.filmprojekt.ch | rMBP (2019) i9, 16gig, AMD 5500M 8 GB, OS X 10.15 | located in Winterthur Switzerland.

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              • primaldivine
                primaldivine last edited by

                @chimerik Yep, bug reports are GOOD :)
                We check and test them and sort their urgency at our end so dont worry about sending them. We welcome them, and it brings the software to total stability much faster.

                pd :)

                Pro-User Latest Beta - MacBook Pro i7 2.66GHz SSD
                www.jamiegriffiths.com Arctic Canada
                www.chickweedarts.com

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                • mark
                  mark last edited by

                  @chmerik,

                  Hey Sammy, please submit those bug reports. I want to kill every stinkin' one. ;-)
                  Best Wishes,
                  Mark

                  Media Artist & Creator of Isadora
                  Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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                  • chimerik
                    chimerik Beta Platinum last edited by

                    Hi Michel, Jamie and lovely Mark!

                    Will do!!!!!! :D Let's get them all!
                    Sammy

                    Sammy Chien (Chimerik 似不像) chimerik.com
                    Izzy 3.2.6 (standard, Mac)
                    Mac Studio (2022) M1 Max OS 12.3
                    MBP 16' (2019) 2.4 GHz 8-Core Intel Core i9, AMD Radeon Pro 5600M 8 GB, OS X 10.15.5
                    MBP 15' (late 2013) 2.6 Ghz i7, NVIDIA GeForce GT 750M, OS X 10.12.4
                    Located in Vancouver, CA/Taipei, TW

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