@emullis

I'm very confused now that it worked without gloves for you, as we apparently had an issue in our database that said that Rokoko crashes with the Rokoko SmartSuit Pro II if you're not using gloves, but then we resolved it because it looked like the problem was resolved.

If we can't reproduce it reliably, we can't make a fix, so we need to isolate what causes and doesn't cause it.

Between it crashing, then not crashing, then crashing again, did you do anything like:

• Plugging the suit while streaming instead of using wifi
• Changing the network the suit was on
• Changing the network your computer was on
• Changing the port being used
• Un-checking and re-checking streaming in Rokoko
• Using a different Scene in Rokoko
• Unassigning and/or re-assigning the suit from an actor in Rokoko before starting to stream data
• Unassigning and/or re-assigning the suit from an actor in Rokoko while streaming data
• Unassigning and/or re-assigning the suit from an actor in Rokoko after ceasing to stream data
• Anything else you can think of?

Could you also try making sure that your computer is only connected to one network (the one being used for Rokoko).

If none of that seems like it affects anything, we could proceed with more tests (I wish I could do them myself, but I don't have a v2 suit).

@woland No I don't think that will help as the ports pertain to what midi device you're connecting to. Inside the sysex actor is a script you have to write, then you insert perameter values using 'P1'  'P2' etc. There are workarounds where I trigger specific sys ex actors with some characters pre determined. 

It would be a great feature to be able to put way more parameters into these actors generally. Same with the text formatter actor

I thought it was ok, but the problem is back.
I tested the three options you listed, restarting my computer between each.
All three sequences resulted in immediate crashes. I set the crash reports for each.

Let me know next steps,
e.

@taeeix

You might try changing the video Projector actor ‘blend’ input from ‘additive’ to ‘transparent’. You could also try changing the same Projector ‘layer’ input to a higher value than the base Projector layer.

Best wishes

Russell

Hello everybody!

I'm having some issues with overlaped elements.
When I combine a transparent video element with a jpg background it automatically generates a "luminous" effect on those images. It also occurs with statics elements.

Does anybody knows how I can take this effect off and normalize this situation?

Tks a lot :)


img: With luminous effect in colored images

img: Without luminous effect in colored images 

For anyone coming to this for answers like I did, there is now a "Float to Integer" actor that will do this. And if you're using a timer, which actually outputs in millis, divide by 1000 to get seconds first.

@emullis

So you're all good now? Maybe it has to do with the order in which things are done. Try to experiment with whether it crashes or doesn't crash if:

1. You open Isadora, then Rokoko, then start streaming
2. You open Rokoko, then Isadora, then start streaming
3. You open Rokoko, start streaming, then open Isadora

To make clean tests, I'd do a restart between trying each of these.

Quick follow-up: I completely shutdown and restarted my Mac and restarted. No crashes. 

That's right. To test out Legacy, I streamed one of the pre-packaged mocap recordings into Izzy. That worked fine; no crash. 

To reiterate the problem, I used the same setup for a show back in January, and everything worked great. The only difference now is software. I updated Izzy to 4.1.3 a few weeks ago. Rokoko required me to update the Studio software to the current version a week or so ago. 

To reiterate the problem: the setup is: v2 Smartsuit, recent version of Rokoko Studio, Izzy 4.1.3, and a MacBook Pro). The crash happens when I wear the suit or stream a recording of me in the suit. I have both softwares running and, when I click "Activate" on the streaming option in Studio, the Studio Live Watcher starts receiving data and then Izzy crashes. Sometimes the crash happens immediately and, at others, it takes a few minutes to happen. I've been sending the crash reports, assuming that's helpful.

Let me know any thoughts / suggestions.

Best,
Eric

@emullis said:

2. I checked it with Legacy, and Izzy is not crashing with that version.

 Ah, and so you can't use the v2 Suit with the legacy version of the software?