Hello Frank, I have 2 suggestions:
1, open Live Capture Settings menu and check that only channel 1 video input is active. If channel 2, 3 or 4 has a tick next to it, and Elgato is the default device for one of these channels, then it won't show up in the list for channel 1. (I lost my facetime camera for 6 months when I didn't realise this)
2, try adding the Elgato through a USB hub. I had trouble connecting to mine the other day when it was plugged directly into the mac.

Hi all, I'm hoping someone can help. I have a Mac laptop running 26.7.1 and Izzy USB 4.5.1. We have a camlink 4k that captures live video from the stage. Everything was working fine but overnight the computer updated to 26.7.1 and now Izzy doesn't "see" it in live capture settings. It was working fine before the update and it still works on my laptop that is running 26.7. Quicktime sees the camlink so it seems to be an Izzy issue, not a Mac issue. Any thoughts? I've tried rebooting, rebooting and then plugging in the camlink in all sorts of order. No dice. Izzy does see the FaceTime camera, so it seems to be an issue with the camlink. I've asked our IT dept to downgrade the laptop back to 26.7. We'll see what they say in the morning. I usually have them turn off auto updates but they just gave me a new laptop this year and I forgot. Lesson learned! 

Thank you -

Frank Schneider

Latin School of Chicago

Faithful user of Izzy since 2

Macbook running 26.7.1

Isadora USB 4.5.1

@bonemap said:

As a workaround, can I edit the Isadora preferences file manually while the Isadora application is closed?

 I don't know how to edit the preferences file since it's binary and not plain text, but one workaround is:

1. Use the steps in this article to install both the newer version of Isadora, and an older version of Isadora that doesn't have this problem.
2. Delete your Isadora Preferences (use the steps under "macOS" and "Windows Option 2" from this article to delete all of them.)
3. Open an older version of Isadora that doesn't have the issue.
4. Change the OSC port in that version
5. Close the older version of Isadora
6. Open the newer version of Isadora
7. It will create a new preferences file by copying the older preferences file, in theory taking on the OSC port you set in the old one.

NOTE: If you want to change the port again, you need to perform steps 2-7 above again.

@bonemap

Thanks, we've now logged this.

@citizenjoe

Thanks for this insight. The 2 license approach is where I am leaning. Having a year on a second license allows work to take place for a longer period, after which I could reevaluate whether I still need the additional license for another year. 

I'm glad to hear that it's worth it to do the upgrade. It sure seems like there are significant things that make it all more flexible, versatile and easier to do a lot of things... especially audio. I look forward to working with it.

I appreciate your feedback.

Best,

Craig

Hi,

I'm experiencing an issue in Isadora on Mac ARM computers when trying to change the Open Sound Control (OSC) port number in the Midi/Net tab of the settings panel.

1. Normally, I open the Isadora Settings/Preferences panel, go to the Midi/Net tab, and enter a new value in the OSC port text box.
2. To commit the change, Isadora triggers an internal system warning prompt stating: “You will need to quit and restart Isadora before changes to the OSC Port will take effect. OK”.
3. Sometimes this works, but regularly, this specific alert dialogue confirmation breaks its focus layer and becomes disassociated from the parent Settings window. It fails to render over the UI properly or permanently separates from the active window layer.
4. The confirmation box blocks all background interactions and waits for the user to click OK. However, because the element is unresponsive to cursor clicks, I cannot execute it. This risks losing unsaved project progress.

As a workaround, can I edit the Isadora preferences file manually while the Isadora application is closed?

Best WIshes,

Russell

@bonemap 

Very cool!

@mr_j

I'm not seeing the exact same behavior as you, but something similar. I am able to close Isadora Settings, but I do see that on newer versions of macOS, this causes an eternal popup that can't be closed for me, so I'll log that.

Best wishes,

Woland

@kolmon3853

I work in a similar situation. It seems to me that you probably want 2 licences. That said, do you know that you can rent a licence for a short term? It's really cheap and easy to deal with. It also then put the onus on the other party to rent it and pay for it, should that be a thing.

Pricing for Isadora 4 and IzzyCast : TroikaTronix

Cheers,

Hugh

BTW, do the upgrade - it's well worth it.

@bonemap