@bodo said:
should be able to play one mp4 (i know hap is better) ....???? are there any known incompatibility with izzy
Yes, but there are various ways that different software can spit out mp4 files. There are known issues with certain quirky things like embedded timecode tracks and the h265 codec that can cause issues in Isadora, which is why our first suggestion is always to transcode any media files that are misbehaving in Isadora.
Please open a support ticket, and supply a link to download your video file, and I will run the file on my Windows 11 test machine.
I agree with @woland re HDMI emulators. It can help to stop this kind of glitch where if one connection falters it affects them all. But not always.
These ATEN ones are cheap, cheerful, and effective.
It's curious that the Viewsonic's connection drops only when both projectors attached. Do you have it set to the HDMI input, or is on auto-find connection?
Who makes your USBC to HDMI dongles? IME cheap ones can be problematic and not even the HDMI emulator will solve an issue with them.
I've never encountered the OREI brand before. I see they are based in Illinois. You could reach out to them and see if they have a suggestion.
HTH Mark (not that Mark)
the file is not corrupted it plays completly smooth on other machines / software - and Izzy and a Laptop with these specs should be able to play one mp4 (i know hap is better) ....???? are there any known incompatibility with izzy and the newest win11????
Hi folks,
I’m having a hardware issue that — try as I might — I can’t seem to fix.
Basically, it’s a two projector set up where one projector keeps on dropping signal. This is just my studio set up — this show can actually run with one projector, but I don’t have enough throw distance in my studio. But I need to solve this for rehearsals to happen.
it’s not an Isadora issue, but I just wonder if anybody has had a similar experience and knows something I could try.
here are the details…
Rig: Mac Studio M3 Ultra, Isadora 4.1.3. External monitor on back HDMI (main display, never drops). Two projectors, each: Mac → USB-C-to-HDMI dongle → OREI UHD-EXB400R-K HDBaseT transmitter → ~100ft Cat6 → receiver → HDMI → projector.
• ViewSonic PS600W (1280×800, lamp DLP) — this one drops
• Springtree ST-C801P (1920×1200, laser DLP) — glitches whenever the ViewSonic drops
Problem: The ViewSonic randomly loses source and recovers. The Springtree glitches at the same moment — I assume macOS re-enumerating displays. Totally irregular timing, sometimes minutes after startup, sometimes two hours in.
Tried: new Cat6, swapped chains between projectors, split the two across the Mac’s separate display port groups, ran each solo through its full chain (both clean alone — only fails with both connected), checked projector standby/signal settings.
Next: considering a HDMI EDID emulator maybe???
Has anyone had anything similar happen. I’m very used to running multiple projector set ups with mixed resolutions, but I’ve never seen this. That said the large projector and the Mac Studio are both new…
TIA!
Jake
I would transcode it again using shutter encoder or something. It sounds to me like a corrupted video codec so recreating it is probably your best choice.
Hello,
last week i wanted to play an mp4 file in a theater - it was playing smooth during a test but on the beginning of the show the load goes up to 500% and the movie on the projection was just stuttering in 11 fps. I used a very powerfull Win 11 (Version 25H2) the specs in the picture below - anyone any idea what could be the reason for that strange behavior?

Ok,makes sense. We should get together for a beer sometime but not so many as last time! Got a new studio and its the best I've ever had.
@craigw said:
I used to be able to have a Videos and Pictures Tab at the top of the bin picker.
I don't think this was ever possible. I tried with 3.2.6 and 4.0.0 and it wasn't do-able in either of those.
It also wouldn't make sense functionality-wise because then the same Control ID would be used by Picture Players and Movie Players, but they use different kinds of media and those media have different index numbers that don't matter to the other kind of Player actor.