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    Strange new behavior

    Troubleshooting and Bug Reports
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    • jhoepffner
      jhoepffner last edited by

      Same for me, the first of october bug? Hopefully not crashing and premiere in 1 month…

      replacing players works for the moment.
      Jacques

      Jacques Hoepffner http://hoepffner.info
      GigaByte 550b / Ryzen 7 3800X / Ram 64 Go / RTX 3090 24 Go / SSD 2 To / raid0 32 To
      MBP 13' i5 2.6 Ghz 16 Go / Intel Iris / macOs 10.11.6 / izzy 2.6.1 + 3.0.3b2
      MBP 15' i7 2.6 Ghz 16 Go / GTX 650M 1Go/ MacOs10.13.3 / Izzy 2.6.1
      MSI GS65 i7 3.6 Ghz 32 Go / GTX 1070 8 Go / Windows 10 / Izzy 3.0.3b2

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      • Aolis
        Aolis last edited by

        I seem to see the same behavior in 2.04b registered.

        Video runs in Classic Movie Player - does not in the Movie Player
        Switched local system clock back to Sep. 11th and Movie Player actor began working again.
        -Alex

        Media Artist & Teacher
        MacBook Pro, Apple M3 Max, 128 GB
        Sonoma 14.3.1

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        • Maxime
          Maxime last edited by

          Same here...

          Thanks for the tip @Aolis , it works perfectly!

          MBP 15" end 2013 / i7 2,3Ghz /NVIDIA GT 750M 2048Mo / 16Go RAM / OS 10.10.3
          Razer Blade 15" 2018 /i7/ GTX1070/ 16Go RAM

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          • R
            Reinhard last edited by

            Strange things happening here as well - must be the 1st of october bug...

            If I open Izzy, I can see ReportCrash in the activity monitor eating up all my CPU.
            It **constantly** writes crash reports to user/library/logs/DiagnosticReports about IzzyMoviePlayer32 and 64, although Izzy seems to work - at least for some minutes.
            Any brilliant ideas here, before (after trying anything I knew of) reinstalling Mavericks?
            Best
            Reinhard

            mbp 16", 2021, m1pro, 16gb, 12.6 / 6core trashcan, 11.2 / youngest Izzy

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            • R
              Reinhard last edited by

              Damned,

              @Aolis, it works!!! Even just a day back problem is gone and if returning to 1st october the problem is there again.
              Maybe it is gone tomorrow?

              mbp 16", 2021, m1pro, 16gb, 12.6 / 6core trashcan, 11.2 / youngest Izzy

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              • Maxime
                Maxime last edited by

                @Reinhard I'm running Isadora 2.0b4 under MacOs 10.7 and I have the same problem, so don't bother reinstalling Maverick, it has nothing to do with it

                MBP 15" end 2013 / i7 2,3Ghz /NVIDIA GT 750M 2048Mo / 16Go RAM / OS 10.10.3
                Razer Blade 15" 2018 /i7/ GTX1070/ 16Go RAM

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                • JJHP3
                  JJHP3 last edited by

                  Good detective work! I figured it was something to do with the start of the month. Maybe Mark wrote some limit into his beta version? Hope it is fixed soon, as I have an installation coming up shortly and would like to use the new powers of v2.

                  John

                  MBP'21- M1-Max; Sonoma 14.7; Isadora: 4.0.7 (ARM) ---- artwork: terragizmo.net

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                  • K
                    knowtheatre last edited by

                    Thank god other folks were having the same issue; I thought I was totally screwed for my next performance.  I didn't previously know about an October 1st bug, but like Aolis, changing the system date to Sept. fixed this issue.
                    One other thing...when trying to put in a bug report, I attempted to use the "get-recent-isadora-crashes" app, and on every open i get the message, "The operation couldn’t be completed. (OSStatus error -67049.)"  Any ideas?

                    M1 Mac Mini, 16 GB, MacOS Monterey 12.2.1

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                    • primaldivine
                      primaldivine last edited by

                      Hi Everyone.
                      We are already investigating, however please file bug reports, although it seems like you are all experiencing the same problem. http://troikatronix.com/support/isadora/

                      Mark has a show opening tomorrow night in London, so this couldn't happen at a worse time for a code level bug.
                      If this requires a critical fix for any of your projects before the weekend, please mention this in your bug reports so I can gauge the level of urgency.

                      Meantime, please post here anything unusual that you have done or changed on your systems in the last few days. It is very strange... that all your versions were working fine, until the same day... today basically.

                      If it really is just a date error, then the obvious workaround till the weekend will be to change the dates on your machine! If so, this will go down in Isadora history as the October 1st turn-back-time mythical folklore!! :)

                      I am not experiencing this issue myself, but I use a USB licence. Are any of you running a USB version of 2.0.0b4?
                      Also if you can remember how long ago you downloaded this version from the webpage, please let me know.

                      thanks!
                      Jamie

                      Pro-User Latest Beta - MacBook Pro i7 2.66GHz SSD
                      www.jamiegriffiths.com Arctic Canada
                      www.chickweedarts.com

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                      • K
                        knowtheatre last edited by

                        I'm not on USB, but I do know that I downloaded 2.0.0b4 on September 2nd.

                        M1 Mac Mini, 16 GB, MacOS Monterey 12.2.1

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                        • primaldivine
                          primaldivine last edited by

                          Anyone experiencing this on Windows? Anyone on a USB licence on Windows or Mac?
                          Also please let me know if you notice anything else unusual.

                          @knowtheatre did you download the 'Get-Isadora-Crash-Reports' app tonight from the Support page?
                          I am attaching a zip of the 'Get-Isadora-Crash-Reports' app.

                          thanks, Jamie
                          0dcd1f-get-recent-isadora-crashes.zip

                          Pro-User Latest Beta - MacBook Pro i7 2.66GHz SSD
                          www.jamiegriffiths.com Arctic Canada
                          www.chickweedarts.com

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                          • K
                            knowtheatre last edited by

                            Yep, just downloaded it again today.  And just for good measure, I downloaded the one you linked to as well and got the same error message.

                            M1 Mac Mini, 16 GB, MacOS Monterey 12.2.1

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                            • jhoepffner
                              jhoepffner last edited by

                              @primaldivine

                              I am not on USB. On my workhouse mac, I downloaded as soon as available, but trying everything, I reloaded it fresh today, as I trashed preferences.

                              On this machine, I install and desinstall a lot of stuff, last Resolve 11.1 version with last CUDA (I tried to come back to the old one), many codecs, black-Magic design desktop video for Ultrastudio MiniMonitor and so on.
                              But the strange is my second computer, brand new buyed only for Isadora, with FCPX, Motion and Compressor have the same behavior with a 2.0.0b4 downloaded 1 week ago.
                              I can wait until the solution.
                              Thanks from Jacques

                              Jacques Hoepffner http://hoepffner.info
                              GigaByte 550b / Ryzen 7 3800X / Ram 64 Go / RTX 3090 24 Go / SSD 2 To / raid0 32 To
                              MBP 13' i5 2.6 Ghz 16 Go / Intel Iris / macOs 10.11.6 / izzy 2.6.1 + 3.0.3b2
                              MBP 15' i7 2.6 Ghz 16 Go / GTX 650M 1Go/ MacOs10.13.3 / Izzy 2.6.1
                              MSI GS65 i7 3.6 Ghz 32 Go / GTX 1070 8 Go / Windows 10 / Izzy 3.0.3b2

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                              • Joest
                                Joest last edited by

                                I AM on USB and it's happening to me. Luckily my latest show finished on Saturday.

                                Rolling back the date works for me.

                                MacBook Pro (Retina, 15-inch, Mid 2015) 2.5 GHz Intel Core i7 16 GB 1600 MHz DDR3 AMD Radeon R9 M370X 2048 MB
                                www.joest.co.uk

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                                • primaldivine
                                  primaldivine last edited by

                                  Thanks @Joest and @jhoepffner

                                  @knowtheatre
                                  I just filed a test bug report and the webpage worked ok for me. Also the crash report file zip also opens fine for me.

                                  In general please keep posting anymore unusual activity... until we figure out what is happening.
                                  thanks
                                  Jamie

                                  Pro-User Latest Beta - MacBook Pro i7 2.66GHz SSD
                                  www.jamiegriffiths.com Arctic Canada
                                  www.chickweedarts.com

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                                  • CitizenJoe
                                    CitizenJoe last edited by

                                    What a strange thing!

                                    I just tried an existing file on Windows 7 (no USB key) and everything works as expected.
                                    I tried adding texture players and projectors into scenes and it didn't change anything.

                                    Cheers,
                                    Hugh

                                    Hugh in Winnipeg - All test machines, Win10/11 Pro, 64 bit, OS SSD and separate data SSD.
                                    Dell 7560, i9 11950H, 64 gigs, NVIDIA RTX A4000 w/8 GB GDDR6

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                                    • Aolis
                                      Aolis last edited by

                                      FYI: I am trying to use the app contained in the "get-recent-isadora-crashes.zip" you have linked above and am receiving this error: ".....app is damaged and can't be opened. You should move it to the Trash."

                                      I found another version I found posted by Mark on the forum however it provides the same error - also (and I'm notorious for loosing my own nose - but) I do not see it posted on the Support page  . . . 
                                      -Alex

                                      Media Artist & Teacher
                                      MacBook Pro, Apple M3 Max, 128 GB
                                      Sonoma 14.3.1

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                                      • primaldivine
                                        primaldivine last edited by

                                        @Aolis
                                        Yes, sorry, you are correct. The get-crashes app is posted on the forum page, not on the support page. My mistake.
                                        http://troikatronix.com/troikatronixforum/discussion/65/bug-reports-guidelines#Item_1

                                        If you can direct-message me your email address instead, I will send it to you that way to see if it gets corrupted still? Odd.

                                        Pro-User Latest Beta - MacBook Pro i7 2.66GHz SSD
                                        www.jamiegriffiths.com Arctic Canada
                                        www.chickweedarts.com

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                                        • mark
                                          mark last edited by

                                          Dear All,

                                          Please read this. http://troikatronix.com/troikatronixforum/discussion/1550/urgent-notice-isadora-2-0-date-related-october-1st-bug
                                          Best Wishes,
                                          Mark

                                          Media Artist & Creator of Isadora
                                          Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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                                          • jhoepffner
                                            jhoepffner last edited by

                                            Thank you Mark, we know for sure that you are involved.

                                            All the best, Jacques

                                            Jacques Hoepffner http://hoepffner.info
                                            GigaByte 550b / Ryzen 7 3800X / Ram 64 Go / RTX 3090 24 Go / SSD 2 To / raid0 32 To
                                            MBP 13' i5 2.6 Ghz 16 Go / Intel Iris / macOs 10.11.6 / izzy 2.6.1 + 3.0.3b2
                                            MBP 15' i7 2.6 Ghz 16 Go / GTX 650M 1Go/ MacOs10.13.3 / Izzy 2.6.1
                                            MSI GS65 i7 3.6 Ghz 32 Go / GTX 1070 8 Go / Windows 10 / Izzy 3.0.3b2

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