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    Captured avi file don't appear in stage

    Troubleshooting and Bug Reports
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    • Skulpture
      Skulpture Izzy Guru last edited by

      What version of isadora are you using?

      Graham Thorne | www.grahamthorne.co.uk
      RIG 1: Custom-built PC: Windows 11. Ryzen 7 7700X, RTX3080, 32G DDR5 RAM. 2 x m.2.
      RIG 2: Laptop Dell G15: Windows 11, Intel i9 12th Gen. RTX3070ti, 16G RAM (DDR5), 2 x NVME M.2 SSD.
      RIG 3: Apple Laptop: rMBP i7, 8gig RAM 256 SSD, HD, OS X 10.12.12

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      • mark
        mark last edited by

        Dear @jimrolland

        The reason you're not seeing the video is because it has no alpha channel. This bug should be fixed in the 2.0 version –– if you are working in 2.0 (and have purchased the 2.0 upgrade) then please let us know right away.
        But, if you're working in 1.x, then you can easily work around it this problem.
        1) Insert an "Add Alpha Channel" actor between your Movie Player and Projector.
        2) Add a "Resizable Background" actor. Set the color to white, and the resolution to match the resolution of your video.
        3) Connect the Resizable Background's output to the Add Alpha Channel's "mask" input.
        4) The video should appear.
        Please try this workaround and let us know how it works out.

        Media Artist & Creator of Isadora
        Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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        • J
          jimrolland last edited by

          Hello !

          I'm indeed working on V1.
          I tried what you told me Mark and it works perfectly, thanks a lot!
          Best,
          Jim Rolland
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          • B
            Bootzilla last edited by

            Hi,

            I'm playing around with this same thing and I've set it up exactly as the screengrab above only I have two capture camera to disk actors (start and stop).
            Its capturing fine and playing fine but I have to manually add the video files to the video bin.
            Any thoughts? Its probably something dead easy I have missed
            Cheers

            b0bcdd-screen-shot-2015-02-02-at-12.57.07.png

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            • B
              Bootzilla last edited by

              I have a license for V1.x but I installed V2 to have a look at it, if that helps?

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              • mark
                mark last edited by

                @Bootzilla,

                Well, you most definitely should not have to add the files into the media bin manually.

                Please file a bug report at http://troikatronix.com/support/isadora -- describe your problem as completely as you can. One one of our our support team will help sort out the problem.

                Best,
                Mark

                Media Artist & Creator of Isadora
                Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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                • B
                  Bootzilla last edited by

                  OK cool thanks @Mark

                  Another thing I have noticed is that when I go to drag and drop files into the video bin (as you mention in the release notes) Isadora unexpectedly quits every time. I can't imagine this is the new feature you allude to. I'll mention that too in my report
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                  • mark
                    mark last edited by

                    @Bootzilla,

                    @DusX, @primaldivine: please take note of this report.
                    The drag and drop has been reliable for everyone on the team, on both Mac and Windows platforms. So if it's crashing, that's most definitely a bug.
                    Contact technical support at http://troikatronix.com/support/isadora/ so that DusX or Primaldivine can work with you directly to look into out the problem.
                    Best Wishes,
                    Mark

                    Media Artist & Creator of Isadora
                    Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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                    • B
                      Bootzilla last edited by

                      Thanks @Mark 

                      OK, I have solved it I think but I have now lost some functionality/actors.

                      I have completely uninstalled all versions of Isadora now using App Cleaner and reinstalled v2.0.0b16 and it all seems to be working smoothly. I had installed a version (over the top of v1.3.1f06) of v2 back in October and then the latest v2 a couple of days ago when it came out. So there may have been some conflict caused by that. It seems stable now though.
                      What I have lost now, is access to the Capture Camera to Disk actor and Capture Stage to Disk (and possibly others but I'm not able to check) and the media bin is no longer integrated on screen (both of these are mostly likely due to not having access to the V2 features due to having a v1 license)
                      Is there any way to get a demo version of V2 now the same way that V1 had, just to have a go at the new features?
                      How much is it to upgrade? I would be looking to buy about 20 licenses for education 
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                      • B
                        Bootzilla last edited by

                        Thanks @Mark 

                        OK, I have solved it I think but I have now lost some functionality/actors.

                        I have completely uninstalled all versions of Isadora now using App Cleaner and reinstalled v2.0.0b16 and it all seems to be working smoothly. I had installed a version (over the top of v1.3.1f06) of v2 back in October and then the latest v2 a couple of days ago when it came out. So there may have been some conflict caused by that. It seems stable now though.
                        What I have lost now, is access to the Capture Camera to Disk actor and Capture Stage to Disk (and possibly others but I'm not able to check) and the media bin is no longer integrated on screen (both of these are mostly likely due to not having access to the V2 features due to having a v1 license)
                        Is there any way to get a demo version of V2 now the same way that V1 had, just to have a go at the new features?
                        How much is it to upgrade? I would be looking to buy about 20 licenses for education 
                        1 Reply Last reply Reply Quote 0
                        • mark
                          mark last edited by

                          Dear @Bootzilla,

                          Well, you most certainly should have a Capture Camera to Disk and Capture Stage to Disk, even if you are running Isadora 2.0 without the 2.0 upgrade. I just checked it on my machine with an old license, and they both show up when running without the 2.0 upgrade. So something is weird if they are not there. 
                          The procedure to demo 2.0 when you have an active license:
                          1) Go to /Users/Shared (I'm assuming you're on Mac) and move all the files with Isadora in their name into a temporary folder. Make sure not to erase these. (Not a bad idea to compress a .zip of these files to be _really_ sure you've got a copy.)
                          2) Now startup Isadora - The 2.0 features will be available since it's in demo mode. You may need to go to the Views menu and choose **Themes > Modern ** to see the new dark user interface.
                          3) Play around
                          4) Quit Isadora
                          5) Move the registration files back to /Users/Shared from your temporary folder, replacing the one(s) that Isadora will have created when you ran it in demo mode.
                          Best Wishes,
                          Mark

                          Media Artist & Creator of Isadora
                          Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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                          • B
                            Bootzilla last edited by

                            Hi @Mark

                            Thanks for the speedy responses to my questions, sorry to be taking up so much of your time.
                            I've just double checked and I only have Capture Control and Capture to Disk when I search for "Capture" but that is with v2.0.0b16.....
                            Good News: I have just updated to v2.0.1 and everything is working exactly as it should with all the actors back etc
                            Thanks for the info on making it a demo version, I've just signed up the early adopter upgrade, so waiting to hear back how much it costs from that
                            Many thanks again!!
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