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    Can't Open Isadora File

    Troubleshooting and Bug Reports
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    • Maxime
      Maxime last edited by

      Hi,

      I created an user actor in my patch to control which scene i'm on, depending on some midi signal.
      After creating this actor, which was running fine, i'm not able to open my patch anymore.
      I've tried to open it without activating any scene, but i have everytime the same error.
      Here is what this actor was doing:
      looking which scene it's on, if midi sends different value than the current scene number, then go to the corresponding scene.
      Each time I have error ID 1852402768
      I've tried with many different Isadora versions, but I get the same result everytime.
      I don't If anyone has an idea to go through that...
      Here is my patch attached
      thanks

      9c9234-abstraxion-residence-v2.izz

      MBP 15" end 2013 / i7 2,3Ghz /NVIDIA GT 750M 2048Mo / 16Go RAM / OS 10.10.3
      Razer Blade 15" 2018 /i7/ GTX1070/ 16Go RAM

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      • primaldivine
        primaldivine last edited by

        Hi Maxime,
        The file opened ok for me.
        What version of Isadora, and which platform? Mac/Windows?
        Where do the MIDI signals come in from?
        Jamie

        Pro-User Latest Beta - MacBook Pro i7 2.66GHz SSD
        www.jamiegriffiths.com Arctic Canada
        www.chickweedarts.com

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        • primaldivine
          primaldivine last edited by

          Another thought, have you tried opening Isadora (not the file) and turning off all MIDI ports before opening the file?

          Pro-User Latest Beta - MacBook Pro i7 2.66GHz SSD
          www.jamiegriffiths.com Arctic Canada
          www.chickweedarts.com

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          • Maxime
            Maxime last edited by

            Thanks @primaldivine !

            I'm on mac and I created the file on V 2.0.0b2, but tried to open it with 2.0.0b4, 1.5.3f28 and 1.3.0f24\. I always get the same error message.
            The midi signal comes from a Midi sport interface, which receive signal from Ableton Live.
            I've just tried to turn off all midi ports and then open the file, still the same!
            But then i'm glad you can open it, it's not hopeless then! :)
            Could you delete the user actor in first scene, save, and send it back to me.... Just to give it a try...
            Thanks a lot!

            MBP 15" end 2013 / i7 2,3Ghz /NVIDIA GT 750M 2048Mo / 16Go RAM / OS 10.10.3
            Razer Blade 15" 2018 /i7/ GTX1070/ 16Go RAM

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            • Michel
              Michel Izzy Guru last edited by

              I can open it as well though I get a message that a few actors are missing. Could it be that one of them cause the trouble?
              6e7ecd-missing-actors.png

              Michel Weber | www.filmprojekt.ch | rMBP (2019) i9, 16gig, AMD 5500M 8 GB, OS X 10.15 | located in Winterthur Switzerland.

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              • Maxime
                Maxime last edited by

                @Michel I've used this plugins many times without problem, besides "Game of Life" one that i just deleted to check, but still same error...

                Could you erase to user actor in the first scene, save the file and send it to me please?
                That's the only trick i'm thinking of so far....

                MBP 15" end 2013 / i7 2,3Ghz /NVIDIA GT 750M 2048Mo / 16Go RAM / OS 10.10.3
                Razer Blade 15" 2018 /i7/ GTX1070/ 16Go RAM

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                • Michel
                  Michel Izzy Guru last edited by

                  @Maxime

                  Ok I deleted your user actor in the first scene. But if that doesn't work can you remove the actors that are missing for me just to see if it starts then.

                  Best
                  Michel
                  d33cf9-abstraxion-residence-v2.izz

                  Michel Weber | www.filmprojekt.ch | rMBP (2019) i9, 16gig, AMD 5500M 8 GB, OS X 10.15 | located in Winterthur Switzerland.

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                  • Armando
                    Armando Beta Gold last edited by

                    Hello Maxime, I don't have your user actors (Izzy declares them as missing) But the 2004 can read your file

                    Armando Menicacci
                    www.studiosit.ca
                    MacBook Pro 16-inch, 2021 Apple M1 Max, RAM 64 GB, 4TB SSD, Mac OS Sonoma 14.4.1 (23E224)

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                    • Maxime
                      Maxime last edited by

                      @Michel Still not working, still same error number.... I guess I can't remove these actors since i can't open the file at all... Or is there a way?

                      @Armando I've tried with 2004, 2002 and other previous ones, but nothing works....
                      I guess since it's not coming really from my file i should fill a bug report form...

                      MBP 15" end 2013 / i7 2,3Ghz /NVIDIA GT 750M 2048Mo / 16Go RAM / OS 10.10.3
                      Razer Blade 15" 2018 /i7/ GTX1070/ 16Go RAM

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                      • Michel
                        Michel Izzy Guru last edited by

                        Dear @Maxime

                        These actors are not part of Isadora, so you must have added them at sometime yourself. Have a look in following folders and move them to the desktop and restart Isadora:
                        Library/Graphics/Quartz Composer Plug-Ins/
                        Library/Graphics/Quartz Composer Patches/
                        Library/Application Support/FreeFrame

                        Best
                        Michel

                        Michel Weber | www.filmprojekt.ch | rMBP (2019) i9, 16gig, AMD 5500M 8 GB, OS X 10.15 | located in Winterthur Switzerland.

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                        • mark
                          mark last edited by

                          Dear Maxime,

                          It could also be a problem with your media. Rename the main folder that holds all your media -- that way, Isadora won't know where to find it. (Also put your Isadora file _outside_ that folder, and in a different folder... if the files are "below" your .izz file, Isadora will find them automatically.) When Isadora asks you to find the media, tell it to "Skip All." And then see if the file will open.
                          Best Wishes,
                          Mark
                          P.S. Also, where exactly are you seeing that error number? Please take a screen shot of the dialog that shows this number.

                          Media Artist & Creator of Isadora
                          Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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                          • Maxime
                            Maxime last edited by

                            @Michel Sorry, I misunderstood you in the beginning... I did that, still not working

                            @Mark Yes it worked like that! I guess I had a bad file... I'm gonna check one by one to see exactly where the problem come from...
                            I'm trying to attach the error message but it's loading for ever...
                            It's appearing in a pop up window.

                            MBP 15" end 2013 / i7 2,3Ghz /NVIDIA GT 750M 2048Mo / 16Go RAM / OS 10.10.3
                            Razer Blade 15" 2018 /i7/ GTX1070/ 16Go RAM

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                            • mark
                              mark last edited by

                              Dear @Maxime,

                              Probably it is a QuickTime reference movie, or a movie that is referencing a real-time (RTSP) stream.
                              Best Wishes,
                              Mark

                              Media Artist & Creator of Isadora
                              Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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