Problem installing Isadora on windows 7 (VMware)

jhoepffner

Hello,

I try to install, for testing, Isadora on virtual PC (windows 7 with VMware Fusion 7.1.1) and it says :

The program can't start because MSVCP100.dll is missing from your computer. Try reinstall the program to fix the problem.

I reinstalled the program, same answer.

I reinstalled msvcp100.dll, same answer

Any idea?

Thanks, Jacques

djinoui

Hello @jhoepffner

I think MSVCP100.dll is included in Microsoft Visual C++ 2010 Redistributable Package. Download from Microsoft & install it, then try again (worked for me if I recall correctly).

jhoepffner

Hello,

I tried that, tried to install it manually, same answer, sometimes the MSVCP100.dll, sometimes the MSVCR100.dll.

I try all the possibilities, no way to open Isadora!

Thanks

djinoui

Is your windows folder C:\Windows ? (system restore sometimes changes windows' path)

Is "%SystemRoot%\system32" in your PATH environment variable?

Is Visual Studio 2010 installed on the system?

Maybe try to open your VM with VirtualBox...

I can't think of anything better at the moment, sorry...

jhoepffner

Yes Path is

Local Disk (C:)\Windows\System32\msvcr100.dll

I don't know where is the path environment variable (I am a MacMen, trying to prepare a workshop with mixed machines…)

Visual Studio 2010 is installed

I use VWware, I will try VirtualBox, but I need time to reinstall windows…

I will give you info on my research.

jacques

djinoui

>> I don't know where is the path environment variable

Start Menu > Right-click on My Computer > Properties > Advanced System Settings > check the "Path" variable in "System variables" panel

>> Visual Studio 2010 is installed

I don't think VS2010 files conflict with Microsoft Visual C++ 2010 Redistributable Package, but if you reinstall Windows, try to launch Isadora before installing VS2010, just in case.

I also don't think VMware is to blame here, as it looks like a Windows problem. I just know it worked for me with Virtualbox (didn't try any recent Isadora version though).

Good luck.

jhoepffner

Thank you, for the moment I will give up… It's working perfectly on my mac!

jhoepffner

Hello,

I just installed Fusion and now Isadora is working, some miracle.

Thank you

djinoui

Great!

Have fun!

DusX

good to hear you have it working..
I was going to suggest trying to add msvcr100.dll to the Isadora program folder.
This error has come up a time or two for me as well.. and generally resolves itself with similar install/updates.
It does seem like a windows issue, but its one I will keep track of.