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    Isadora Windows 10, no output

    Troubleshooting and Bug Reports
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    • L
      linkpool last edited by

      Hi,

      I'm using Isadora with a Matrox tripleHead2Go and three projectors connected. I've tried this configuration succesfully with an old Mid 2010 MacBook Pro 17".
      But this Mac is a bit slow, so I wanted to test it with a brand new Asus Zenbook UX501 which is quiet fast,
      (i7-4720HQ, 4x 2.60GHz • RAM: 16GB •  1TB HDD + 128GB SSD • NVIDIA GeForce GTX 960M + 2 GB, Intel HD 4000, Mini DisplayPort)

      Just copied the izz File and the project videos to the windows machine and changed the stage setup.

      With OSX everything works fine, but under Windows 10 I won't get any output to my projectors within Isadora.
      The projectors show the extended Windows Desktop but none of the three Isadora stages. Stage 1 left 1/3, stage 2 mid 1/3 and stage 3 right 1/3.

      Should Isadora work with Windows 10?

      Anything to pay attention for when using Windows (10)?

      1 Reply Last reply Reply Quote 0
      • DusX
        DusX Tech Staff last edited by

        Please start a support request and I will repeat your setup with my win 10 test system .

        Troikatronix Technical Support

        • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
        • My Add-ons: https://troikatronix.com/add-ons/?u=dusx
        • Profession Services: https://support.troikatronix.com/support/solutions/articles/13000109444-professional-services

        Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

        1 Reply Last reply Reply Quote 0
        • L
          linkpool last edited by

          Done & Thanks!

          1 Reply Last reply Reply Quote 0
          • Maximortal
            Maximortal last edited by

            with w10 you must disable cortana if you need also to use other software like Ableton.

            Another tip is to be sure that you have assigned isadora to discrete graphic card (multiple card config settings)
            as you can see in signature booth my pc's are under w10 and they works fine

            Iro Suraci | Win 10 - Ryzen 3600 - 32GB - nVidia gtx 960 4gb / Win 10 - i5 4210U - 8 GB - R5 M230 | Isadora 3.0.7| Located in Brescia, Italy

            1 Reply Last reply Reply Quote 0
            • DusX
              DusX Tech Staff last edited by

              @Maximortal  thanks, all great advice.

              I am setting up a matching configuration and hope to help linkpool in our support system...
              I will report back any helpful information.

              Troikatronix Technical Support

              • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
              • My Add-ons: https://troikatronix.com/add-ons/?u=dusx
              • Profession Services: https://support.troikatronix.com/support/solutions/articles/13000109444-professional-services

              Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

              1 Reply Last reply Reply Quote 0
              • L
                linkpool last edited by

                @Maximortal
                Cortana is disabled.
                My Zenbook has an internal graphic card (Intel HD 4000) and a GeForce GTX 960M.

                I can start Isadora either with "open with graphic processor" "Integrated Graphics" or "NVIDIA"
                I've tried both alternatives.
                I also have changed the default card in the Nvidia Settings for the 3D and the PhysX Settings to the Nvidia.

                Isadora Settings / Stage
                Stage 1: Display 2 (3840x720) Left Third
                Stage 2: Display 2 (3840x720) Mid Third
                Stage 3: Display 2 (3840x720) Right Third

                The Display 2 (3840x720) is the right one. Display 1 is the internal 4K notebook display.
                If I select Display 1 videos will be shown, but not on display 2.

                The Matrox PowerDesk / Quick Setuop shows the
                tripleHead2Go to be conncted to the DisplayPort over the Intel HD.

                1 Reply Last reply Reply Quote 0
                • DusX
                  DusX Tech Staff last edited by

                  In the end the problem was in the Matrox settings.

                  These can be a little tricky,  and depending on where you are located may require you to specifically select 60zh or 50hz to match your hardware.

                  Cheers

                  Troikatronix Technical Support

                  • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
                  • My Add-ons: https://troikatronix.com/add-ons/?u=dusx
                  • Profession Services: https://support.troikatronix.com/support/solutions/articles/13000109444-professional-services

                  Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

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