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    Troubleshooting and Bug Reports
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    • gapworks
      gapworks last edited by

      I would find it quite handy the new "InformationWindow" in the down right corner of Isadora2.1. But i simply can´t read the text :( Anyone else has the same Problem?

      Best

      18c04b-screen-shot-2015-11-15-at-11.24.54.png

      Running MBP2017 / Ventura Osx 13.6.7 / 16 GB 2133 MHz LPDDR3 / Intel HD Graphics 630 1536 MB / Latest Isadora Version / www.gapworks.at / located in Vienna Austria

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      • Michel
        Michel Izzy Guru last edited by

        @gapworks

        This is a strange behaviour that we have come across during beta testing. 2 identically setup computers, hard and software, could show the text in different fonts or total scattered text. Installing a new beta could have solved the problem or upgrading the OS. We will still have to investigate. @Mark

        Best Michel

        Michel Weber | www.filmprojekt.ch | rMBP (2019) i9, 16gig, AMD 5500M 8 GB, OS X 10.15 | located in Winterthur Switzerland.

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        • gapworks
          gapworks last edited by

          @ michel. Thank you for the quick response. I´m on Mavericks still and just before a premiere so i will not upgrade until the end of next week. Is el capitan safe and working with izzy?

          because i think i missed already Yosemite...
          best
          p.

          Running MBP2017 / Ventura Osx 13.6.7 / 16 GB 2133 MHz LPDDR3 / Intel HD Graphics 630 1536 MB / Latest Isadora Version / www.gapworks.at / located in Vienna Austria

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          • Michel
            Michel Izzy Guru last edited by

            @gapworks

            I am using Isadora on El Capitan and it works fine. But If the text is your only problem I would not update if you are happy how things are working now, maybe wait until Izzy brings an update and see if that helped.

            Best Michel

            Michel Weber | www.filmprojekt.ch | rMBP (2019) i9, 16gig, AMD 5500M 8 GB, OS X 10.15 | located in Winterthur Switzerland.

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            • Michel
              Michel Izzy Guru last edited by

              @gapworks

              Just wondering, if you paste this into the terminal window:sudo atsutil databases -remove

              this clears the font cache, does this change anything on the look of the font?

              Best Michel

              Michel Weber | www.filmprojekt.ch | rMBP (2019) i9, 16gig, AMD 5500M 8 GB, OS X 10.15 | located in Winterthur Switzerland.

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              • gapworks
                gapworks last edited by

                No it did not.. But for now i just ignore it.. But thanx for the try!

                Running MBP2017 / Ventura Osx 13.6.7 / 16 GB 2133 MHz LPDDR3 / Intel HD Graphics 630 1536 MB / Latest Isadora Version / www.gapworks.at / located in Vienna Austria

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                • Skulpture
                  Skulpture Izzy Guru last edited by

                  Really strange that. As Michel said we have spotted a few instances of this but it seems very erratic and we can't quite figure it out.

                  To me it looks like a text spacing issue and not necessarily the font itself. 

                  Graham Thorne | www.grahamthorne.co.uk
                  RIG 1: Custom-built PC: Windows 11. Ryzen 7 7700X, RTX3080, 32G DDR5 RAM. 2 x m.2.
                  RIG 2: Laptop Dell G15: Windows 11, Intel i9 12th Gen. RTX3070ti, 16G RAM (DDR5), 2 x NVME M.2 SSD.
                  RIG 3: Apple Laptop: rMBP i7, 8gig RAM 256 SSD, HD, OS X 10.12.12

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                  • gapworks
                    gapworks last edited by

                    It´s not a big deal as i still can use the old "alt click" . For the Moment i just hide it. Maybe it changes when i one day update to yosemite or el capitan.

                    and yes it looks like a spacing issue.
                    best

                    Running MBP2017 / Ventura Osx 13.6.7 / 16 GB 2133 MHz LPDDR3 / Intel HD Graphics 630 1536 MB / Latest Isadora Version / www.gapworks.at / located in Vienna Austria

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                    • gapworks
                      gapworks last edited by

                      @ skulpture & michel.

                      After updating to Yosemite it works fine now! Seems to be an Issue of Mavericks.
                      best

                      Running MBP2017 / Ventura Osx 13.6.7 / 16 GB 2133 MHz LPDDR3 / Intel HD Graphics 630 1536 MB / Latest Isadora Version / www.gapworks.at / located in Vienna Austria

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