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    Need a miracle

    Troubleshooting and Bug Reports
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    • doriannahoun
      doriannahoun last edited by

      Hi everyone, I'm new to this place and I hope I can find some help here.

      I'm experiencing wierd troubles while I'm playing my show. 
      I have a set of two movie players associated with two projectors, straight, and my show is composed of 22 chapters/scenes made of this simple structure.
      My problem is that sometimes, and that whats wierd, randomly, movies get delayed while they are played and the result is that the sound in no longer synchronised with the speaking performer on screen...and its too ugly for me to go on like this any longer. Sometimes it happen inside chapter 12, sometimes inside chapter 6 for exemple.
      Is there anything I can do to prevent this to happen ?
      Files are .mov, 1280x720, pro res 422, 25 fps. 
      Isa Frame rate set to 50fps.
      Sorry to disturb, and thanks in advance for any kind of compassion ;)
      Have a good day 
      Dorian
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      • Michel
        Michel Izzy Guru last edited by

        @doriannahoun

        What version of Isadora are you using?

        Best Michel

        Michel Weber | www.filmprojekt.ch | rMBP (2019) i9, 16gig, AMD 5500M 8 GB, OS X 10.15 | located in Winterthur Switzerland.

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        • doriannahoun
          doriannahoun last edited by

          @michel

          I'm working with 2.0.5 version of Izz
          1 Reply Last reply Reply Quote 0
          • Michel
            Michel Izzy Guru last edited by

            @doriannahoun

            What I forgot to ask, what OS version are you using. Beside of that, did you also try to switch the movie players mode to interactive, does this change anything for you?

            Best Michel

            Michel Weber | www.filmprojekt.ch | rMBP (2019) i9, 16gig, AMD 5500M 8 GB, OS X 10.15 | located in Winterthur Switzerland.

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            • doriannahoun
              doriannahoun last edited by

              @michel

              I'll try this before the show tonite. Dunno for the OS yet but its a pretty recent MAC Pro, not the lattest black ashtray, still the grey tower, but running smoothly. I'll check the version later.

              Thanks for the concern, i'll keep you posted.
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              • mark
                mark last edited by

                Dear @doriannahoun,

                Make sure to update to 2.1 -- it could be that this will help. Also, we've been getting some reports of people having trouble with 10.8\. Hopefully you are using a version of Mac OS later than this.
                In any case, upgrade to 2.1\. It's free and may help.
                Best,
                mark

                Media Artist & Creator of Isadora
                Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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                • doriannahoun
                  doriannahoun last edited by

                  @michel

                  Quick update. I run a 10.9.5 OS, I tried to switch performance to interactive...but it kind of messed up with my sound panning. So I chose to go as usual, and everything went fine. Lucky for me this time.
                  @mark
                  When 2.1 came out we had a try, it was a day before it premiered. We were a bit short on time to adapt the whole show to 2.1, apparently it interfered pretty much with audio panning, volume, midi cues send to the sound deck, so we kept the show in 2.0.5.
                  Thank you very very much for your concern. 
                  I think I will keep things the way they are, and keep my fingers crossed for the 4 remaining performances.
                  Wish you all a good day.
                  Dorian
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