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    Lost registration due to changing graphics card

    Troubleshooting and Bug Reports
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    • johngis
      johngis last edited by

      I changed my graphics card and now my Isadora prog changed in demo mode. What can I do to restore the registration without loosing one?

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      • Michel
        Michel Izzy Guru last edited by

        @johngis

        You can't restore a registration if your hardware has changed and you don't really "loose" a registration. The idea of having the possibility to register three times is exactly for these situations, a new computer or changing certain parts of the computer.

        You can reset the registration count via support form if necessary.

        Best Michel

        Michel Weber | www.filmprojekt.ch | rMBP (2019) i9, 16gig, AMD 5500M 8 GB, OS X 10.15 | located in Winterthur Switzerland.

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        • mark
          mark last edited by

          Dear @johngis,

          You were due to have your registration count reset, which I just did. You now have three registrations available.
          Best Wishes,
          Mark

          Media Artist & Creator of Isadora
          Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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          • johngis
            johngis last edited by

            Thanks, Mark problem solved!

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