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    Important Message about the Kagi Store Closure - Please Read

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    • Skulpture
      Skulpture Izzy Guru last edited by

      This was really bad news about Kagi. Whilst I am sure they didn't want this to happened it's poor that they can close and not forewarn users. Its a bloody good job you are organised Mark (and Xenia) because this could be a devastating blow to troikatronix.

      I hope that the new 2.5 release with its forward thinking features and ever increasing stability generate more sales for you Mark.
      As i've mentioned privately in staff email; I think a donation button or some kind of kick starter campaign to generate income might work; but the money would have to be set to a target such as "we aim to raise XXXX in order to pay Mr/Mrs XXXX XXXX to create XYZ and ABC and if time allows DEF." I know some of your ideas but they are private between us staff - for now. Anyway - just a though. 

      Graham Thorne | www.grahamthorne.co.uk
      RIG 1: Custom-built PC: Windows 11. Ryzen 7 7700X, RTX3080, 32G DDR5 RAM. 2 x m.2.
      RIG 2: Laptop Dell G15: Windows 11, Intel i9 12th Gen. RTX3070ti, 16G RAM (DDR5), 2 x NVME M.2 SSD.
      RIG 3: Apple Laptop: rMBP i7, 8gig RAM 256 SSD, HD, OS X 10.12.12

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      • Woland
        Woland Tech Staff last edited by

        I'm so sorry to hear this and will do whatever I can to help.

        I have to say that I strongly agree with the comment @Skulpture made about opening up an avenue for donations. Based on the modest price of an Isadora license and how satisfied our wonderful community always is with Isadora, I'd wager that a donation button, (even without any strings/specific goals), or a Kick Starter/Indiegogo/GoFundMe campaign would see a decent amount of traffic. As a community we've probably asked for your help multiple times a day for a number of years, right? I'm sure that I'm not just speaking for myself when I say that we'd be glad to return the favor. Since it's going towards the development of Isadora features, any donation would benefit not just TroikaTronix, but the community as a whole; by donating we would be helping ourselves at the same time.

        TroikaTronix Technical Support
        New Support Ticket: https://support.troikatronix.com/support/tickets/new
        Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
        Add-Ons: https://troikatronix.com/add-ons/ & https://troikatronix.com/add-ons/?u=woland
        Professional Services: https://support.troikatronix.com/support/solutions/articles/13000109444

        | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

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        • crystalhorizon
          crystalhorizon Beta Platinum last edited by

          Just came back from my holidays and hear this shocking news. I will do all to promote this incredible software. The werkstatt was such an amazing experience and meeting the staff and community live was so inspiring. I strongly believe Troikatronix will not only survive this hard time, it will be even more growing after such events like the Werkstatt. Keep on the good work!

          Alexander Nantschev | http://www.crystalhorizon.at | located in Vienna Austria

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          • chimerik
            chimerik Beta Platinum last edited by

            I just left Berlin and just finished a couple shows and finally catching a breath, I was there with Mark when this happened. I have to say that I'm so impressed how he has been dealing with it, and how generous and big hearted he is! TroikaTronix isn't like other companies and corporations, it is actually an artist-driven, innovative and soulful organization that Mark is leading with such wonderful artist community people making more dreams can come true. It is something that really deserves lots of support. 

            I second @Skulpture @Woland about setting up a donation system!

            or at least put a line saying something like "Isadora/TroikaTronix is an artist community driven software that isn't at all profit driven, we appreciate your support, if you're interested making donations please email or call xxxxx".

            Sammy Chien (Chimerik 似不像) chimerik.com
            Izzy 3.2.6 (standard, Mac)
            Mac Studio (2022) M1 Max OS 12.3
            MBP 16' (2019) 2.4 GHz 8-Core Intel Core i9, AMD Radeon Pro 5600M 8 GB, OS X 10.15.5
            MBP 15' (late 2013) 2.6 Ghz i7, NVIDIA GeForce GT 750M, OS X 10.12.4
            Located in Vancouver, CA/Taipei, TW

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            • bonemap
              bonemap Izzy Guru last edited by

              Hi @Mark,

              I would like to help TroikaTronix by purchasing upgrades.
              Please provide an indication of what is planned for cost of upgrade to v2.5, so that I can make plans to upgrade a couple of v1 seats. I would be happy to upgrade them, but with v2.5 looming it will need to be cost effective.
              Regards
              Bonemap

              http://bonemap.com | Australia
              Izzy STD 4.2 | USB 3.6 | + Beta
              MBP 16” 2019 2.4 GHz Intel i9 64GB AMD Radeon Pro 5500 8 GB 4TB SSD | 14.5 Sonoma
              Mac Studio 2023 M2 Ultra 128GB | OSX 15.3 Sequoia
              A range of deployable older Macs

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              • Skulpture
                Skulpture Izzy Guru last edited by

                @bonemap. The upgrade to V2.5 is free once you have upgraded to V.2.

                In GBP the upgrade per license is £99 - not sure on your location/currency. 

                Graham Thorne | www.grahamthorne.co.uk
                RIG 1: Custom-built PC: Windows 11. Ryzen 7 7700X, RTX3080, 32G DDR5 RAM. 2 x m.2.
                RIG 2: Laptop Dell G15: Windows 11, Intel i9 12th Gen. RTX3070ti, 16G RAM (DDR5), 2 x NVME M.2 SSD.
                RIG 3: Apple Laptop: rMBP i7, 8gig RAM 256 SSD, HD, OS X 10.12.12

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                • bonemap
                  bonemap Izzy Guru last edited by

                  @skulpture Thank you for the advice

                  http://bonemap.com | Australia
                  Izzy STD 4.2 | USB 3.6 | + Beta
                  MBP 16” 2019 2.4 GHz Intel i9 64GB AMD Radeon Pro 5500 8 GB 4TB SSD | 14.5 Sonoma
                  Mac Studio 2023 M2 Ultra 128GB | OSX 15.3 Sequoia
                  A range of deployable older Macs

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                  • Skulpture
                    Skulpture Izzy Guru last edited by

                    No problem. Not sure if you are eligible for academic discount or not? As this would alter price also. @bonemap

                    Graham Thorne | www.grahamthorne.co.uk
                    RIG 1: Custom-built PC: Windows 11. Ryzen 7 7700X, RTX3080, 32G DDR5 RAM. 2 x m.2.
                    RIG 2: Laptop Dell G15: Windows 11, Intel i9 12th Gen. RTX3070ti, 16G RAM (DDR5), 2 x NVME M.2 SSD.
                    RIG 3: Apple Laptop: rMBP i7, 8gig RAM 256 SSD, HD, OS X 10.12.12

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                    • mark
                      mark last edited by

                      Dear @bonemap,

                      To be really clear about the pricing: if you've already upgrade to v2.x, then v2.5 is a free upgrade. If you have not already upgraded to version 2, then upgrades are US$125 per license. There is no academic discount on upgrades.
                      If you are purchasing new licenses, Isadora v2.x is US$450, with a $50 academic discount if you are eligible.
                      All that being said, you can help us without incurring any cost at all: if you are teaching at a University, and know a colleague at another University that might see the benefits of having Isadora at his or her institution, then send an email to let them know. Personal recommendations are how Isadora has always grown, and a few words from you along with the article mentioned above would be very much appreciated from our side. 
                      Best Wishes,
                      Mark

                      Media Artist & Creator of Isadora
                      Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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                      • bonemap
                        bonemap Izzy Guru last edited by

                        Hi @Mark, I will arrange for some upgrades. It might take a few weeks to go through the system Previously multiple instances of the same license would be recognised on a network. Is that still the case?

                        Cheers Bonemap

                        http://bonemap.com | Australia
                        Izzy STD 4.2 | USB 3.6 | + Beta
                        MBP 16” 2019 2.4 GHz Intel i9 64GB AMD Radeon Pro 5500 8 GB 4TB SSD | 14.5 Sonoma
                        Mac Studio 2023 M2 Ultra 128GB | OSX 15.3 Sequoia
                        A range of deployable older Macs

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                        • mark
                          mark last edited by

                          @bonemap,

                          "Previously multiple instances of the same license would be recognised on a network. Is that still the case?"
                          Yes, if you have a single seat license and you run it on two computer on the same network, Isadora will force one of the two copies into demo mode.
                          Best Wishes,
                          Mark

                          Media Artist & Creator of Isadora
                          Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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                          • M
                            michaeljr last edited by

                            hello Mark, sorry to hear about that..

                            I know it's probably not the most inventive use of Isadora, but in the ministry world this is very new in a small church, our VBS used Isadora to run the entire stage show, sound and video mapping.  It's turned some heads that technology can be good (small town) and I'm hoping after releasing these videos today online, that Troikatronix will get some inquires from other churches..

                            keep of the great work, can't wait to try 2.5
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                            • particlep
                              particlep last edited by

                              i'm shocked to read the news.

                              i'm glad that i have been dilly dallying over upgrading, at least now when i do the money will go to the correct people.
                              to all of you impacted by the news you have my sympathy and support and in time this will be another part of the incredible journey that you make a route for.

                              isadora v3.0.7
                              mbp 2.6ghz i7
                              mac osx 10.12.6
                              dyslexic.

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                              • DusX
                                DusX Tech Staff last edited by

                                I have introduced Isadora to a local media center that offers classes and equipment to local artists.

                                Although primarily focused on print media (traditional printing presses and screening) they have introduced digital media, and have both committed to purchasing Isadora licenses, as well as, having classes on the use of Isadora taught.
                                Hopefully I can convince the students to join our community.

                                Troikatronix Technical Support

                                • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
                                • My Add-ons: https://troikatronix.com/add-ons/?u=dusx
                                • Profession Services: https://support.troikatronix.com/support/solutions/articles/13000109444-professional-services

                                Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

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                                • Skulpture
                                  Skulpture Izzy Guru last edited by

                                  I also have jus started a new job at Backstage Academy.

                                  The course leader has scheduled plenty of Isadora sessions into year 1 and 2\. Hopefully this will help also.

                                  Graham Thorne | www.grahamthorne.co.uk
                                  RIG 1: Custom-built PC: Windows 11. Ryzen 7 7700X, RTX3080, 32G DDR5 RAM. 2 x m.2.
                                  RIG 2: Laptop Dell G15: Windows 11, Intel i9 12th Gen. RTX3070ti, 16G RAM (DDR5), 2 x NVME M.2 SSD.
                                  RIG 3: Apple Laptop: rMBP i7, 8gig RAM 256 SSD, HD, OS X 10.12.12

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                                  • Kathmandale
                                    Kathmandale last edited by

                                    This is gutting.

                                    In my view Troika Tronix have always been so generous with your licensing structure, allowing full usability for testing with no license etc, it's a real kick in the teeth when you don't get the cash you're entitled to.
                                    But well done for running such a tight ship that you can sail through this storm.
                                    I'll be nudging some people to buy some copies in the coming weeks, and some others to upgrade who I know haven't. Hopefully it'll help.

                                    2014 MBP Mojave 10.14.6 OS with 16GB, 2.5Ghz i7 quad core, Intel Iris Pro 1536 & Geforce GT 750m 2GB - Izzy 3.0.8
                                    Gigabyte Brix Windows 10 with 32GB, i7-6700 quad core, 4GB GeForce GTX 950 - Izzy 3.0.8
                                    Based in Manchester, UK.

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                                    • timeg
                                      timeg last edited by

                                      I also would like to express my sorrow at this turn of events. I know all to well the ramifications of these unfortunate events. I suspect the last license I purchased for a client may have fallen into that pit and feel extra bad.

                                      I support Skulpture's suggestion of the donation button or some mechanism at any rate and love the idea of being able to tag it to features - great incentive. 
                                      Thanks as ever for your tireless work and the generosity and support you bring with it.
                                      Let us offer a little back in return.

                                      @timeg ---> Tim Gruchy | www.grup.tv | MPB (2021) M1max, 64G, OS12.5 | IZZ 3.2.6 | located in Sydney Australia

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