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    novice having trouble with CRASHING

    Troubleshooting and Bug Reports
    4
    6
    2019
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    • O
      oillyoowen last edited by

      Hello!
      Izzy is crashing when I try to show stages, and force stage preview.
      It does this other times, but I'll stick with this for now.
      Any thoughts?
      Thanks!

      mark 1 Reply Last reply Reply Quote 0
      • bonemap
        bonemap Izzy Guru last edited by

        Hi,

        You will get a faster/better response to your problem if you post information about your computer configuration and capacity, along with operating system version and Isadora software type and version.

        Regards

        bonemap

        http://bonemap.com | Australia
        Izzy STD 4.2 | USB 3.6 | + Beta
        MBP 16” 2019 2.4 GHz Intel i9 64GB AMD Radeon Pro 5500 8 GB 4TB SSD | 14.5 Sonoma
        Mac Studio 2023 M2 Ultra 128GB | OSX 15.3 Sequoia
        A range of deployable older Macs

        1 Reply Last reply Reply Quote 0
        • O
          oillyoowen last edited by

          Hi,
          My Macbook pro is running 10.11.6, and Isadora version 2.5.1

          1 Reply Last reply Reply Quote 0
          • crystalhorizon
            crystalhorizon Beta Platinum last edited by

            Can you create a support ticket https://support.troikatronix.com/support/tickets/new

            Alexander Nantschev | http://www.crystalhorizon.at | located in Vienna Austria

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            • mark
              mark @oillyoowen last edited by

              @oillyoowen

              Please upgrade to v2.5.2. It is now officially released. You can get it here:

              https://troikatronix.com/get-i...

              This may solve your issues right away. If it doesn't then file a support ticket as @bonemap suggested and we'll help you as quickly as we can.

              Best Wishes,
              Mark

              Media Artist & Creator of Isadora
              Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

              1 Reply Last reply Reply Quote 0
              • O
                oillyoowen last edited by

                Thanks for the replies; I upgraded and so far it's helped with crashing. 
                I'll create a support ticket for the other issues!

                All the best

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