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    DLL ERROR

    Troubleshooting and Bug Reports
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    • H
      hatfab last edited by

      Hi, I would like to ask if someone knows about this message ? Everything seems to work well but it's never safe to get this kind of window before a show. It's asking to send it to Troikatronix, so I do.

      Thank you !

      1 Reply Last reply Reply Quote 0
      • DusX
        DusX Tech Staff last edited by

        I don't know the cause of the error, but it should only effect the use of the leap motion actor.

        You can remove the 2 leap motion file (1 dll and one other) in the Isadora plugins folder if you are not using the leap motion and want to be on the safe side.

        Troikatronix Technical Support

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        Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

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        • mark_m
          mark_m last edited by

          Are you running the very latest version of Isadora? I used to get this on one of the earlier versions of the 2.x beta. Not seen it for a few versions.

          Intel NUC8i7HVK Hades Canyon VR Gaming NUC, i7-8809G w/ Radeon RX Vega M GH 4GB Graphics, 32GB RAM, 2 x NVMe SSD
          Gigabyte Aero 15 OLED XD. Intel Core i7-11800H, NVidia RTX3070, 32GB RAM 2 x NVMe SSD
          PC Specialist Desktop: i9-14900K, RTX4070Ti, 64GB RAM, Win11Pro
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          • H
            hatfab @mark_m last edited by

            @mark_m Yes, 2.5.1

            Michel 1 Reply Last reply Reply Quote 0
            • Michel
              Michel Izzy Guru @hatfab last edited by

              @hatfab

              the very latest is 2.5.2 https://troikatronix.com/get-i...

              Best Michel

              Michel Weber | www.filmprojekt.ch | rMBP (2019) i9, 16gig, AMD 5500M 8 GB, OS X 10.15 | located in Winterthur Switzerland.

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              • J
                jbrem003 last edited by

                verified that this issue persists in 2.5.2

                DusX 1 Reply Last reply Reply Quote 0
                • DusX
                  DusX Tech Staff @jbrem003 last edited by

                  @jbrem003 

                  I just tested this again on my system and I don't have any issues. 
                  My guess is that something about the Leap system requires specific system libraries.
                  Try reinstalling the Leap software/drivers.
                  Looking at the Leap Motion SDK release notes, I found this "The Leap Motion installer for Windows now includes the Visual C++ 2010 Redistributable so the related Microsoft libraries no longer need to be included with your applications" 
                  So I would also try reinstalling these. https://www.microsoft.com/en-c...

                  Hope that helps.

                  Troikatronix Technical Support

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                  Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

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