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    V2.1 : text track in a MoviePlayer makes Izzy crash

    Troubleshooting and Bug Reports
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    • spidflinch
      spidflinch last edited by

      Help !

      upgrading a v1.3 patch to v2.1, i want to get the subtitle's text track of a Quicktime movie...
      it worked perfectly with that movie in v1.3, but crashes Izzy v2.1 :
      with only a MoviePlayer actor in a brand new patch, i just select the index of the track,
      and Izzy crashes as soon as the first line of text occures.
      (when re-opening the original patch, i can't activate the scene anymore ; it crashes every time... i lost two days of work...)

      MBP 2,4GHz Intel Core 2 Duo / 4Go / nVidia GeForce 8600M GT / OSX 10.6.8 / QT 10+7.7 / Izzy 2.1

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      • DusX
        DusX Tech Staff last edited by

        Open Isadora and chage the preferences for on open (deselect open first scene) That should allow you to open the patch. Then deactivate the engine. Then look at the scene. Shouldn't have lost anything.

        Troikatronix Technical Support

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        • DusX
          DusX Tech Staff last edited by

          I will contact you direct so see if I can help with the text track.

          Troikatronix Technical Support

          • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
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          • Profession Services: https://support.troikatronix.com/support/solutions/articles/13000109444-professional-services

          Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

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          • spidflinch
            spidflinch last edited by

            preferences set to Nothing and Don't activate any sccene, engine stopped...

            i can open the patch but Izzy is still crashing when i activate the concerned scene (the other scenes are ok)   :o(
            the good news is that i can copy-paste an old version of the concerned scene, and loose only 1 day !...   :o)
            the patch with just a scene and a MoviePlayer doesn't crash when engine is stopped.
            thanx @DusX, i send you a link.

            MBP 2,4GHz Intel Core 2 Duo / 4Go / nVidia GeForce 8600M GT / OSX 10.6.8 / QT 10+7.7 / Izzy 2.1

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            • jhoepffner
              jhoepffner last edited by

              Hello,

              I have the same problem with quickTime text tracks… It seems that apple had abandoned the feature.
              I changed all my subtitled movie player to the use of .srt files and the "ReadTextFromFile" actor.
              Not so easy to manage but it works with the same features.
              Hopefuly ReadTextFromFile works with UTF8 characters for european languages but we must ask another time for UTF8 in Javascript text output and for text input/output in Data Array! (please Mark and IssyGurus…).
              Jacques 

              Jacques Hoepffner http://hoepffner.info
              GigaByte 550b / Ryzen 7 3800X / Ram 64 Go / RTX 3090 24 Go / SSD 2 To / raid0 32 To
              MBP 13' i5 2.6 Ghz 16 Go / Intel Iris / macOs 10.11.6 / izzy 2.6.1 + 3.0.3b2
              MBP 15' i7 2.6 Ghz 16 Go / GTX 650M 1Go/ MacOs10.13.3 / Izzy 2.6.1
              MSI GS65 i7 3.6 Ghz 32 Go / GTX 1070 8 Go / Windows 10 / Izzy 3.0.3b2

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              • spidflinch
                spidflinch last edited by

                thanx for the tip @jhoepffner, but what about the fact i'm still on OSX 10.6.8 ?...

                MBP 2,4GHz Intel Core 2 Duo / 4Go / nVidia GeForce 8600M GT / OSX 10.6.8 / QT 10+7.7 / Izzy 2.1

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                • jhoepffner
                  jhoepffner last edited by

                  Between the last version of QT, Isadora 2.1 using principaly AVFoundation (no text tracks), I think that could be the culprit.

                  I have to check it with some old movie with QT text track. Not on my desktop at the moment.

                  Jacques Hoepffner http://hoepffner.info
                  GigaByte 550b / Ryzen 7 3800X / Ram 64 Go / RTX 3090 24 Go / SSD 2 To / raid0 32 To
                  MBP 13' i5 2.6 Ghz 16 Go / Intel Iris / macOs 10.11.6 / izzy 2.6.1 + 3.0.3b2
                  MBP 15' i7 2.6 Ghz 16 Go / GTX 650M 1Go/ MacOs10.13.3 / Izzy 2.6.1
                  MSI GS65 i7 3.6 Ghz 32 Go / GTX 1070 8 Go / Windows 10 / Izzy 3.0.3b2

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                  • spidflinch
                    spidflinch last edited by

                    @jhoepffner, that could confirm your guess : the same movie read in v2.1 with a ClassicMoviePlayer doesn't crash...

                    MBP 2,4GHz Intel Core 2 Duo / 4Go / nVidia GeForce 8600M GT / OSX 10.6.8 / QT 10+7.7 / Izzy 2.1

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                    • DusX
                      DusX Tech Staff last edited by

                      Yes, I can confirm that this file crashes Mac when played with the New Movie Player.

                      I will submit a bug report.
                      It is worth mention, that both players work as expected on the PC, and that the Classic Movie Player works for Mac.
                      @spidflinch you will need to use the Classic movie player for text track support until a fix is found.

                      Troikatronix Technical Support

                      • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
                      • My Add-ons: https://troikatronix.com/add-ons/?u=dusx
                      • Profession Services: https://support.troikatronix.com/support/solutions/articles/13000109444-professional-services

                      Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

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                      • spidflinch
                        spidflinch last edited by

                        done ! 
                        thanx @DusX

                        MBP 2,4GHz Intel Core 2 Duo / 4Go / nVidia GeForce 8600M GT / OSX 10.6.8 / QT 10+7.7 / Izzy 2.1

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