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    Movie player freezes on changing scenes

    Troubleshooting and Bug Reports
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    • D
      danielcorbani last edited by

      Hi, everyone

      I have this weird bug.

      I've set a couple of scenes with movie player and projector. Only that! I'm just on the phase where I set a few panels on a theater and wanted to test different positions using different scenes. It works at first, but when I switch from one scene to another the movie freezes.

      It has nothing to do with actors setup. I've tried changing INIT values, all parameters long, nothing. When the projector freezes, it stops working at all.

      I'm on Windows 10, Isadora 2.5.

      Thanks

      DusX 1 Reply Last reply Reply Quote 0
      • DusX
        DusX Tech Staff @danielcorbani last edited by

        @danielcorbani

        This shouldn't be happening. 

        It's probably best to open a support ticket ( link in my signature ).

        Please provide details on the hardware setup (displays and video card) as well as video dimensions and codec.

        Troikatronix Technical Support

        • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
        • My Add-ons: https://troikatronix.com/add-ons/?u=dusx
        • Profession Services: https://support.troikatronix.com/support/solutions/articles/13000109444-professional-services

        Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

        1 Reply Last reply Reply Quote 0
        • Skulpture
          Skulpture Izzy Guru last edited by

          Are you using a specific codec? 

          Graham Thorne | www.grahamthorne.co.uk
          RIG 1: Custom-built PC: Windows 11. Ryzen 7 7700X, RTX3080, 32G DDR5 RAM. 2 x m.2.
          RIG 2: Laptop Dell G15: Windows 11, Intel i9 12th Gen. RTX3070ti, 16G RAM (DDR5), 2 x NVME M.2 SSD.
          RIG 3: Apple Laptop: rMBP i7, 8gig RAM 256 SSD, HD, OS X 10.12.12

          1 Reply Last reply Reply Quote 0
          • D
            danielcorbani last edited by

            Hi, all!

            It was my computer setup after all. My graphic card preferences was set to automatic, so it was probably using the horrible Intel graphics.

            Thank you @DusX ! Your tip made me look for the right answer. Thank you too, @Skulpture 

            1 Reply Last reply Reply Quote 0
            • Skulpture
              Skulpture Izzy Guru last edited by

              Welcome. Glad it was a simple fix. 

              Graham Thorne | www.grahamthorne.co.uk
              RIG 1: Custom-built PC: Windows 11. Ryzen 7 7700X, RTX3080, 32G DDR5 RAM. 2 x m.2.
              RIG 2: Laptop Dell G15: Windows 11, Intel i9 12th Gen. RTX3070ti, 16G RAM (DDR5), 2 x NVME M.2 SSD.
              RIG 3: Apple Laptop: rMBP i7, 8gig RAM 256 SSD, HD, OS X 10.12.12

              1 Reply Last reply Reply Quote 0
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