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    Movie player stops playing DS on windows - URGENT - Its showtime.

    Troubleshooting and Bug Reports
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    • DusX
      DusX Tech Staff last edited by

      I have recently come across this as well. Last week. I can't yet reproduce the issue reliably. I was using qt hap, so I don't believe it's a DS issue.

      I found that I was able to get reliable playback if I init speed to 0 and then enterscene it to 1. Keeping the movie players enabled always.

      Not sure if this will help you... but worth a try.

      I am still working on a recreate. If you find a reproducible procedure let us know asap.

      Troikatronix Technical Support

      • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
      • My Add-ons: https://troikatronix.com/add-ons/?u=dusx
      • Profession Services: https://support.troikatronix.com/support/solutions/articles/13000109444-professional-services

      Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

      Fred 1 Reply Last reply Reply Quote 0
      • Fred
        Fred @Skulpture last edited by

        @Skulpture my only codec choices would be Avi uncompressed or hap. I need the DS player to get the performance and multichannel audio.

        Does anyone have any other codec recommendations for DS compatible codecs that are high quality?

        http://www.fredrodrigues.net/
        https://github.com/fred-dev
        OSX 13.6.4 (22G513) MBP 2019 16" 2.3 GHz 8-Core i9, Radeon Pro 5500M 8 GB, 32g RAM
        Windows 10 7700K, GTX 1080ti, 32g RAM, 2tb raided SSD

        DusX 1 Reply Last reply Reply Quote 0
        • DusX
          DusX Tech Staff @Fred last edited by

          @Fred

          You can use a higher bit rate wmv file. Although I find these use a lot of cpu cycles.

          Troikatronix Technical Support

          • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
          • My Add-ons: https://troikatronix.com/add-ons/?u=dusx
          • Profession Services: https://support.troikatronix.com/support/solutions/articles/13000109444-professional-services

          Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

          Fred 1 Reply Last reply Reply Quote 0
          • Fred
            Fred @DusX last edited by

            @DusX I'm projecting on a 40m * 20 m building, the quality of wmv is too low.

            I did some tests with OF and a DS based hap player and don't get any issues, the codec is fine as is the playback. The problem is the way Isadora deals with initialising the movies.

            http://www.fredrodrigues.net/
            https://github.com/fred-dev
            OSX 13.6.4 (22G513) MBP 2019 16" 2.3 GHz 8-Core i9, Radeon Pro 5500M 8 GB, 32g RAM
            Windows 10 7700K, GTX 1080ti, 32g RAM, 2tb raided SSD

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            • Fred
              Fred @DusX last edited by

              @DusX so this method leaves me with a black hole between movies?

              http://www.fredrodrigues.net/
              https://github.com/fred-dev
              OSX 13.6.4 (22G513) MBP 2019 16" 2.3 GHz 8-Core i9, Radeon Pro 5500M 8 GB, 32g RAM
              Windows 10 7700K, GTX 1080ti, 32g RAM, 2tb raided SSD

              1 Reply Last reply Reply Quote 0
              • Victreux
                Victreux last edited by

                Hello,

                Just to share.

                I had a similar problem with the player on win ( with a strong computer, Iz 2.5.1 ). But i was using QT, photo-jpeg. 

                The show played something like 30 time last months.

                And 4 times, the players freezed during the show. Evry thing was blocked ;  need to quit isadora and start again. No crash report.

                Cold sweat every show.

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                • Fred
                  Fred @Fred last edited by

                  @Fred so it seems that this is a problem of video playback on Windows full stop. The symptoms are exactly the same as I am getting for hap DS as is for other users with QuickTime and photo jpeg.

                  http://www.fredrodrigues.net/
                  https://github.com/fred-dev
                  OSX 13.6.4 (22G513) MBP 2019 16" 2.3 GHz 8-Core i9, Radeon Pro 5500M 8 GB, 32g RAM
                  Windows 10 7700K, GTX 1080ti, 32g RAM, 2tb raided SSD

                  1 Reply Last reply Reply Quote 0
                  • Fred
                    Fred @Skulpture last edited by

                    @Skulpture I tested hap DS with other playback systems and don't get this issue. I am doubting it is codec related as the same codec is fine on the same machine with other software. It seems considering the other responses this is an Izzy problem.

                    http://www.fredrodrigues.net/
                    https://github.com/fred-dev
                    OSX 13.6.4 (22G513) MBP 2019 16" 2.3 GHz 8-Core i9, Radeon Pro 5500M 8 GB, 32g RAM
                    Windows 10 7700K, GTX 1080ti, 32g RAM, 2tb raided SSD

                    Fred 1 Reply Last reply Reply Quote 0
                    • Fred
                      Fred @Fred last edited by

                      @Fred @DusX  ok, after exactly 75 scene changes (all containing) DS native video isadora crashes everyone. Can anyone els recreate this? It would be great to know. I don't have 75 scenes but clicking on any other scenes 75 times exactly isaodra crashes.

                      http://www.fredrodrigues.net/
                      https://github.com/fred-dev
                      OSX 13.6.4 (22G513) MBP 2019 16" 2.3 GHz 8-Core i9, Radeon Pro 5500M 8 GB, 32g RAM
                      Windows 10 7700K, GTX 1080ti, 32g RAM, 2tb raided SSD

                      1 Reply Last reply Reply Quote 0
                      • R
                        Reinhard last edited by

                        Despite the magic number, fingers crossed for your show!

                        mbp 16", 2021, m1pro, 16gb, 12.6 / 6core trashcan, 11.2 / youngest Izzy

                        Fred 1 Reply Last reply Reply Quote 0
                        • Fred
                          Fred @Reinhard last edited by

                          @Reinhard and everyone, I can confirm this is a bug and is related to activating scenes with movies 75 times. After that Isadora becomes unresponsive. I made it through a rehearsal (less than 75 cues in the show).

                          Anyone else with this problem restart your patch before the show and as long as there are less than. 75 cues it works fine. Without the worry I was actually amazed at how easy isadora eats through the 4k hap avi files I am playing, they also have 6 audio tracks and this can be expanded to 8 with no trouble.

                          Fred

                          http://www.fredrodrigues.net/
                          https://github.com/fred-dev
                          OSX 13.6.4 (22G513) MBP 2019 16" 2.3 GHz 8-Core i9, Radeon Pro 5500M 8 GB, 32g RAM
                          Windows 10 7700K, GTX 1080ti, 32g RAM, 2tb raided SSD

                          crystalhorizon 1 Reply Last reply Reply Quote 2
                          • crystalhorizon
                            crystalhorizon Beta Platinum @Fred last edited by

                            @Fred very interesting finds. What can that magic number be? @mark 

                            Alexander Nantschev | http://www.crystalhorizon.at | located in Vienna Austria

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