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    Isadora 2.5.2 crush/ windows. Urgent!

    Troubleshooting and Bug Reports
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    • F
      FOKA last edited by

      Hello,

      I'm video designer.

      I'm have some serious crush situation with Isadora and Win.
      I have encourage opera in Beijing to
      buy Isadora Win usb edition. We are currently in the process of
      recreating the show/ opera, and the premiere is on the 23rd of August.

      I'm working on Isadora for around 5
      years, on different stages, differet shows, but I was always using mac computers. I have done this show 2
      times using Isadora (on imac) and there where no problems.

      This time we are using Pc computer:
       
      Mainboard:
      ASUS X99-DELUXE X99,DDR4,LGA 2011-3
      CPU:
      Intel Haswell-E Core i7-5930K (3.5GHz,15M Cache,LGA 2011-3) CPU BOX w/o
      Disply Card:
      AMD FirePro W9100 PCI-E 16GB GDDR5 (MDPx6)
      C Drive:
      SAMSUNG 850PRO 256G 2.5" SATA-3 SSD
      D Drive:
      SAMSUNG 850PRO 256G 2.5" SATA-3 SSD
      System:
      Windows 7 Professional 64-bit ENG
      Memory:
      Corsair DDR4 2400 32GB(8Gx4)
      PowerSupply
      CORSAIR 1000W Power Supply
      Professional Disply Card/Sync Card:
      NVAM FirePro S400

      Below I' have attached some crash reports.

      1ab7e4de-8668-453e-a77a-94da240fde2c.zipca362f75-3313-4b3b-a279-0e17d4dd3980.zip70decb61-6e84-4b07-ab75-a5e61c37abd2.zip4e1773b3-c2bc-483b-b056-64cbd7be227b.zip27bd44db-1111-40e2-922b-6ac6c1398f73.zip

      Generally what is happening is:

      1.During the work Isadora crushes unexpectedly

      2.Then it crushes with every startup. The program opens but freez'es- and you can do anything except kill it.

      3. Sometimes video flickers, and becomes glitchy, and sometimes it works well.

      4. When I'm deleting files from ...AppData/Roaming/... it helps for a while, till next unexpected crush...

      We are running std edition 2.5.2, registered temprorary, till the usb arrives...

      Can anyone has some idea what is the problem here?

      I'm really looking forward any feedback about our situation as we are running out of time. The premiere of this show is 23rd of August.

      Dear Marc & Isadora Team, I have send you an email also, hope you could find some time to look at it and help.

      S.

      Fred 1 Reply Last reply Reply Quote 0
      • Skulpture
        Skulpture Izzy Guru last edited by

        Hi,

        What video files and codec are you using? Any live feed video? MIDI/OSC, etc? Are you doing any video mapping or tracking? Or just video playback.

        Just trying to get the overall idea.

        Thanks.

        Graham Thorne | www.grahamthorne.co.uk
        RIG 1: Custom-built PC: Windows 11. Ryzen 7 7700X, RTX3080, 32G DDR5 RAM. 2 x m.2.
        RIG 2: Laptop Dell G15: Windows 11, Intel i9 12th Gen. RTX3070ti, 16G RAM (DDR5), 2 x NVME M.2 SSD.
        RIG 3: Apple Laptop: rMBP i7, 8gig RAM 256 SSD, HD, OS X 10.12.12

        1 Reply Last reply Reply Quote 1
        • Fred
          Fred @FOKA last edited by

          @FOKA your system is crashing with QuickTime. Did you try Avi files instead. I am doing a big show with only Avi hap and don't have crashes.

          http://www.fredrodrigues.net/
          https://github.com/fred-dev
          OSX 13.6.4 (22G513) MBP 2019 16" 2.3 GHz 8-Core i9, Radeon Pro 5500M 8 GB, 32g RAM
          Windows 10 7700K, GTX 1080ti, 32g RAM, 2tb raided SSD

          1 Reply Last reply Reply Quote 0
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