Windows 10 and Quicktime

mark

@DusX ? Do you have advice here?

Old_Dog

To update: I uninstalled the Quick Time and Isadora to start fresh. I then downloaded Quick Time again and also installed iTunes (which I understand comes with the latest version of Quick Time) and then reinstalled Isadora on the Windows 10 machine. When I try to launch Isadora I still get the same dialogue box that says that Isadora requires Quick Time. Is Isadora not seeing Quick Time because it is looking for it in a different location? Everything is installed on the C drive.

Another issue: I upgraded to 2.1 from 2.05 and find that the Global Keystone actors do not function properly. This is my registered version on my MacBook Pro and they worked as expected in 2.05\. I am running two projectors through Display Link external USB video adapters plugged through a Plugable USB port but don't understand why that would affect the actors in any way. I still get image, just not the global keystoning.

Thanks, Old_Dog

Old_Dog

To Update the Global Keystone issue:

Flip Horizontal and vertical is off

Settings: CU to ID Link = 0

Initialize not checked = -100

Scale Min = -100

Scale Max = 100

Top Left Horizontal: Pulls in Top left Horizontal & Vertical towards center

Top Left Vertical: Pulls in Top Right Horizontal & Vertical toward center

Top Right Horizontal: Pulls in Bottom Left Horizontal & Vertical toward center

Top Right Vertical: Pulls in Bottom Right Horizontal & Vertical towards Center

Bottom Left Horizontal: No Response

Bottom Left Vertical: No Response

Bottom Right Horizontal: No Response

Bottom Right Vertical: No Response

This seems like a bug but I thought to ask advice before posting a bug report.

Also, Open Recent is crashing the program but I can open the file by using Open instead.

Old_Dog

Michel

@Old_Dog

This will be fixed in the next update.

Best Michel

DusX

Yes, I reported the keystone bug recently, and have tested the fix.

It is working as expect for the next release.

re: quicktime

I am running on Windows 10 right now.. the version of Quicktime I have installed is 7.7.6

The download page for this version, and 7.7.9 (I haven't tested this one) is: https://support.apple.com/downloads/quicktime

DusX

I just upgraded to 7.7.9

Everything is working as expected.

If you get a error dialog, please include a screen capture.

mark

Dear @OLd_Dog,

Does it help at all to install 7.7.6?

See this thread http://www.huehd.com/faqs/windows-10-install-quicktime/

Best Wishes,

Mark

Giles

Hello,

Is there any prevision when the "Quick Time's bug" will be fixed?

I didn't catch if it is a Apple issue or Troikatronix.

Thank you in advance,

Best,

Giles

DusX

Soory. What qt bug? Generally if installed correctly it works perfectly.

cbudin

Same problem here. Screen shot attached.

Installed from isadorawin-252f00-std.exe

IsadoraQT.png

Maximortal

@cbudin I still use quicktime 7.6 it's the only version that never gave me this sort of bug

DusX

I have the latest installed. However, as @Maximortal mentioned 7.6 is sometimes more stable for some users.

Reinstalling seems like the most likely fix.

cbudin

I reinstalled both Isadora and Quicktime but still no joy.

I'm hesitant to revert to an earlier version of Quicktime, as I use that a fair amount.

Can anything be done to the Isadora code to address this issue? What exactly is failing in Isadora to generate this error?

Could it be file-type associations or something else in the registry? Or a missing environment variable? I also tried to register the QuickTime dll with:

regsvr32 /i QuickTime.dll

with no luck.

Maximortal

be brave! Do it! I use Isadora since 2010 and I never had a trouble related to QuickTime.

cbudin

@Maximortal It's not Isadora I am worried about, it's QuickTime. I use it a lot and don't want to have to regress to an earlier version.

Frankly, if Isadora wants to be taken seriously as a useful piece of software it needs to address this issue. I'm evaluating Isadora on the recommendation of a friend, and there's not much I can do at this point. I can't even launch it. Asking me to change my configuration (backwards!) on something as essential as QuickTime is a lot to ask.

Fred

@cbudin a few questions, how old is your Windows install? Do you have a lot of other software installed? Is this a day to day machine or one dedicated to isadora playback?

Have you renamed, added or removed users in the windows install? Are all your driver's and Windows up to date? I don't think many other people have this problem. I have a few Windows machines and they all run great. I will go out on a limb and suggest that maybe isadora reads the registry to check if QuickTime is installed. The registry can be corrupted in a number of ways but I have seen some nightmares for changing user names or messing with group policy.

If your machine is a fresh windows install and you have this problem something is deeply wrong. If it is an old install on a day to day machine I would go for a reinstall of Windows.

Fred

Maximortal

@cbudin I can not figure a scenario where quicktime on a windows machine is foundamental, QT is not supported anymore on Win, even isadora is planned to became QT free, I'm really interested where you need it, may be I can suggest you an alternative or tell you if 7.6 is enough.

DusX

It's true that Isadora will not require QuickTime in the near future.

The version of quicktime installed really has nothing to do with your problem. Your problem is much more likely related to the points outlined by Fred.

Reinstalling QT was suggested as a possible remedy since the install process may have fixed any registry issues.

There is no need to use an older quicktime version. For most system configurations the latest release us recommended.

Is any error dialog presented?