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    lose acces to isadora pref

    Troubleshooting and Bug Reports
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    • C
      celiomenard last edited by

      hi, today i don't have access to isadora pref. the window open well but i can only change pref in general but i can't click ok I could just click cancel. it is impossible to click on "video"or "stage" or other...

      i try to reinstall after clean uninstall with app cleaner and it's the same. Other curious point when i chose "output" "stage setup", i don't have movie on the window stage setup but i have movie on stage and i can edit it.

      isadora usb key 2.5.2 

      yosemite 10.10.5

      MacBook Pro retina 2015 (13)

      Someone have an idea ?

      Thanks a lot.

      Have a nice day.


      Célio

      Isadora 3.0.7 USB key
      MBP 2017 13 inch Touch Bar
      4 ports thunderbolt
      MOJAVE

      1 Reply Last reply Reply Quote 0
      • C
        celiomenard last edited by

        I try to create a new session on my mac. 

        With the new one Isadora works well

        On my usual session there is always the same bug...

        I use onyx to clean the Mac , repairs permissions...

        Nothing work...

        I will try new thing.

        Isadora 3.0.7 USB key
        MBP 2017 13 inch Touch Bar
        4 ports thunderbolt
        MOJAVE

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        • Skulpture
          Skulpture Izzy Guru last edited by

          Could you attach a screen shot please?

          Graham Thorne | www.grahamthorne.co.uk
          RIG 1: Custom-built PC: Windows 11. Ryzen 7 7700X, RTX3080, 32G DDR5 RAM. 2 x m.2.
          RIG 2: Laptop Dell G15: Windows 11, Intel i9 12th Gen. RTX3070ti, 16G RAM (DDR5), 2 x NVME M.2 SSD.
          RIG 3: Apple Laptop: rMBP i7, 8gig RAM 256 SSD, HD, OS X 10.12.12

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          • C
            celiomenard last edited by

            ok. I send picture after a new test and when I have good connection (on the train yet)

            Thanks. 

            Isadora 3.0.7 USB key
            MBP 2017 13 inch Touch Bar
            4 ports thunderbolt
            MOJAVE

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            • C
              celiomenard last edited by

              4 screen shot

              2 of no working (pref and stage setup) from my usual session

              2 of working well (pref and stage setup) from my new session

              Isadora 3.0.7 USB key
              MBP 2017 13 inch Touch Bar
              4 ports thunderbolt
              MOJAVE

              1 Reply Last reply Reply Quote 0
              • C
                celiomenard last edited by

                ok i got it.....

                on the stage setup no working i have "stage preview" 640 X 0 (oh fucking mistake, damned, idiot !!!!!)

                but it's interesting to know that this setting "freeze" the pref window...

                now i can work

                thanks and all the best

                Célio

                Isadora 3.0.7 USB key
                MBP 2017 13 inch Touch Bar
                4 ports thunderbolt
                MOJAVE

                DusX 1 Reply Last reply Reply Quote 1
                • Skulpture
                  Skulpture Izzy Guru last edited by

                  Glad you got it working and that by asking for screenshots it accidentally helped!

                  Graham Thorne | www.grahamthorne.co.uk
                  RIG 1: Custom-built PC: Windows 11. Ryzen 7 7700X, RTX3080, 32G DDR5 RAM. 2 x m.2.
                  RIG 2: Laptop Dell G15: Windows 11, Intel i9 12th Gen. RTX3070ti, 16G RAM (DDR5), 2 x NVME M.2 SSD.
                  RIG 3: Apple Laptop: rMBP i7, 8gig RAM 256 SSD, HD, OS X 10.12.12

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                  • DusX
                    DusX Tech Staff @celiomenard last edited by

                    @celiomenard
                    I have entered this into our bug system.
                    Glad you found the issue, and have it working again.

                    Troikatronix Technical Support

                    • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
                    • My Add-ons: https://troikatronix.com/add-ons/?u=dusx
                    • Profession Services: https://support.troikatronix.com/support/solutions/articles/13000109444-professional-services

                    Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

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