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    Keyboard Watcher misbehaving

    Troubleshooting and Bug Reports
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    • dbini
      dbini last edited by

      When I try to select the input key for the Keyboard Watcher, sometimes I have problems: (Izzy 2.6.1 on OSX 10.13.3)

      Using the slider, dragging up towards the top of the slider, Isadora hangs with a spinny beachball and I need to force quit.

      then, after re-opening Isadora (without re-booting the Mac) I cannot find the usual first range of characters, even if i click and drag in the input box.

      anybody else have this problem since the shift to UTF-8 ? 

      John Collingswood
      taikabox.com
      2019 MBPT 2.6GHZ i7 OSX15.3.2 16GB
      plus an old iMac and assorted Mac Minis for installations

      mark 1 Reply Last reply Reply Quote 0
      • mark
        mark @dbini last edited by

        @dbini

        Well, the slider was never very meaningful when there were 256 x 256 combinations = 65536. Now, it's 4294967296 combinaton more because of the Unicode support.

        I guess this wasn't heavily tested because most people probably just type the character they need.

        That said, please file a ticket so we can reproduce the problem and fix it.

        But probably we need to implement a special case here... I mean, should we just offer the regular ASCII characters on the slider to make it more manageable? Do people have thoughts about this?

        Best Wishes,
        Mark

        Media Artist & Creator of Isadora
        Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

        DusX 1 Reply Last reply Reply Quote 0
        • DusX
          DusX Tech Staff @mark last edited by

          @mark

          that seems like a resonable way of making the slider control useful.
          The issue I see is in documenting this. The help would need updating, possibly including links to an Ascii chart, and definition of UTF-8

          Troikatronix Technical Support

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          • mark
            mark @DusX last edited by

            @dusx said:

            The issue I see is in documenting this.

             Well, if we just offer space (hex 32) through tilde (Hex 7F) then I don't know if we need a chart. People can just scroll through the letters. If we did what I proposed above, why would we need to get into UTF-8?

            Best Wishes,
            Mark

            Media Artist & Creator of Isadora
            Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

            DusX 1 Reply Last reply Reply Quote 0
            • DusX
              DusX Tech Staff @mark last edited by

              @mark

              I was mostly thinking as a way to expand the users understanding. If the slider provides ascii chars, it may not be clear that they have the option for other uft-8 chars. 

              They may not know the difference. Helping users understand the char sets may reduce confusion in the long term.

              This is the sort of thing I can see adding to the help text once links can be included etc.

              Troikatronix Technical Support

              • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
              • My Add-ons: https://troikatronix.com/add-ons/?u=dusx
              • Profession Services: https://support.troikatronix.com/support/solutions/articles/13000109444-professional-services

              Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

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