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    2.6.1 trial USb version projector

    Troubleshooting and Bug Reports
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    • Fred
      Fred last edited by

      Not all tyhe time, but most of the time, if I start Isadora windows usb key version without the key (in trial mode), I cannot drag a projector actor onto the workspace. it tells me I need a version 2.0 license.  I am guessing this is wrong and should go directly to trial mode with full access just no save.

      http://www.fredrodrigues.net/
      https://github.com/fred-dev
      OSX 13.6.4 (22G513) MBP 2019 16" 2.3 GHz 8-Core i9, Radeon Pro 5500M 8 GB, 32g RAM
      Windows 10 7700K, GTX 1080ti, 32g RAM, 2tb raided SSD

      bonemap 1 Reply Last reply Reply Quote 0
      • bonemap
        bonemap Izzy Guru @Fred last edited by

        @fred said:

        I cannot drag a projector actor onto the workspace. it tells me I need a version 2.0 license.

         Hi Fred,

        I have reported this on Mac OSX as well and submitted a bug report some time ago (maybe 6 months past). It has a bit of an impact when I am working with students who are then unable to progress with simple introductory patches in demo mode.

        cheers

        bonemap

        http://bonemap.com | Australia
        Izzy STD 4.2 | USB 3.6 | + Beta
        MBP 16” 2019 2.4 GHz Intel i9 64GB AMD Radeon Pro 5500 8 GB 4TB SSD | 14.5 Sonoma
        Mac Studio 2023 M2 Ultra 128GB | OSX 15.3 Sequoia
        A range of deployable older Macs

        1 Reply Last reply Reply Quote 0
        • DusX
          DusX Tech Staff last edited by

          I have never experienced this. I will try a few machines tomorrow with the USB key and report back.
          Are you using any external usb drives, or drive keys by chance?

          Troikatronix Technical Support

          • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
          • My Add-ons: https://troikatronix.com/add-ons/?u=dusx
          • Profession Services: https://support.troikatronix.com/support/solutions/articles/13000109444-professional-services

          Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

          bonemap mark Fred 3 Replies Last reply Reply Quote 0
          • bonemap
            bonemap Izzy Guru @DusX last edited by bonemap

            @DusX

            Hi Ryan,

            This is the thread that went through the same issue with Mark - the discussion about the disabled projector starts at around reply 5 by @Russell.

            best wishes

            bonemap

            http://bonemap.com | Australia
            Izzy STD 4.2 | USB 3.6 | + Beta
            MBP 16” 2019 2.4 GHz Intel i9 64GB AMD Radeon Pro 5500 8 GB 4TB SSD | 14.5 Sonoma
            Mac Studio 2023 M2 Ultra 128GB | OSX 15.3 Sequoia
            A range of deployable older Macs

            1 Reply Last reply Reply Quote 0
            • mark
              mark @DusX last edited by

              @dusx said:

              I have never experienced this. I will try a few machines tomorrow with the USB key and report back.

               @DusX make sure to write up a bug report so we don't lose track of your findings.

              Best Wishes,
              Mark

              Media Artist & Creator of Isadora
              Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

              1 Reply Last reply Reply Quote 0
              • Juriaan
                Juriaan Tech Staff last edited by

                Isadora 2.6.1, Windows 10, 64x here and I don't have any issues with Isadora and dragging a projector in to my window when I don't have the USB license dongle plugged in

                Isadora 3.1.1, Dell XPS 17 9710, Windows 10
                Interactive Performance Designer, Freelance Artist, Scenographer, Lighting Designer, TroikaTronix Community moderator
                Always in for chatting about interaction in space / performance design. Drop me an email at hello@juriaan.me

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                • Fred
                  Fred @DusX last edited by

                  @dusx Ok, I had a quick test, I noticed this when I had another patch set to load when I launch Isadora. I had since changed the startup preferences to open a new file when I launch Isadora and the problem went away. I double checked returning this preference to open last file and the problem started again. I guess that preference triggers something different in the way the file opens> However, as I am lazy, I did not try with any other Izzy files (did not have any on this machine), the file I was opening was saved with 2.6 and I am now using 2.6.1, and the media was on an external drive, so not present and the dialogue box for locating media came up. Can anyone else test these settings to see if it also cuases the v2.0 license warning? 

                  http://www.fredrodrigues.net/
                  https://github.com/fred-dev
                  OSX 13.6.4 (22G513) MBP 2019 16" 2.3 GHz 8-Core i9, Radeon Pro 5500M 8 GB, 32g RAM
                  Windows 10 7700K, GTX 1080ti, 32g RAM, 2tb raided SSD

                  DusX 1 Reply Last reply Reply Quote 1
                  • DusX
                    DusX Tech Staff @Fred last edited by

                    @fred

                    thanks, this give me more of a starting point.
                    I had tested earlier today on a fresh win 10 machine but was unable to reproduce the issue. So the hint about a startup file might get me there.

                    I will open a support ticket now to ensure this moves ahead.

                    Troikatronix Technical Support

                    • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
                    • My Add-ons: https://troikatronix.com/add-ons/?u=dusx
                    • Profession Services: https://support.troikatronix.com/support/solutions/articles/13000109444-professional-services

                    Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

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