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    2.6.1 Movie Player Won't Play

    Troubleshooting and Bug Reports
    bug report movie player
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    • R
      rbecker last edited by

      Hi. I'm trying to play a video in a really simple patch (Movie player --> projector) in 2.6.1, and it won't play. The green bar doesn't appear, there's no output... nothing. I have several different videos at different resolutions with different codecs to no avail. Interestingly, the picture player works just fine with everything I've thrown at it. I have already trashed the Isadora Preferences file. Any suggestions?

      Specs: MacBook Pro Retina (Mid-2015)

      MacOS 10.13.3

      AMD Radeon R9 M370X 2 GB

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      • Woland
        Woland Tech Staff last edited by Woland

        Some things to try:

        Did you try placing a fresh Movie Player actor?

        Also please check that the "visible" Parameter on the Movie Player actor is set to "on".

        Could you please send a screenshot of your Patch so I can get a better idea of what might be the issue?

        Best wishes,

        Woland

        TroikaTronix Technical Support
        New Support Ticket: https://support.troikatronix.com/support/tickets/new
        Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
        Add-Ons: https://troikatronix.com/add-ons/ & https://troikatronix.com/add-ons/?u=woland
        Professional Services: https://support.troikatronix.com/support/solutions/articles/13000109444

        | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

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        • mark
          mark @rbecker last edited by

          @rbecker said:

          I'm trying to play a video in a really simple patch (Movie player --> projector) in 2.6.1, and it won't play.

          To be able to help you we need further information:

          1) You say that you've tried several codecs, but can you please give us a list or at least tell us one of the codecs that won't play?

          2) Similarly, can you give tell us the typical resolution of the clips you've tried? 1920x1080? Or?

          3) I assume you're running Isadora in fully enabled mode (i.e., not in demo mode). Is that correct? Are you running the USB key version? If so, is your USB key inserted into the computer?

          Best Wishes,
          Mark

          Media Artist & Creator of Isadora
          Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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