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    IP adresse problem

    Troubleshooting and Bug Reports
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    • A
      alexb1 last edited by

      Hello,

      Isadora doesn't consider the adresse ip of my macbook. In the isadora preferences the local ip is 0.0.0.0. but the ip in the network preferences  is 2.101.100.102. It was working well until today . I've maybe changed a preference without knowing it.. 

      If someone have an idea !!!

      Thank you

      alex

      1 Reply Last reply Reply Quote 0
      • Juriaan
        Juriaan Tech Staff last edited by Woland

        Hi there,

        It could be that you have two network adapters, one of them is causing issues. Something that helped in the past in my setup, is deleting Izzy's preferences.

        Isadora 3.1.1, Dell XPS 17 9710, Windows 10
        Interactive Performance Designer, Freelance Artist, Scenographer, Lighting Designer, TroikaTronix Community moderator
        Always in for chatting about interaction in space / performance design. Drop me an email at hello@juriaan.me

        1 Reply Last reply Reply Quote 0
        • Woland
          Woland Tech Staff last edited by

          Here are instructions on how to delete your Isadora Preferences: >>>LINK TO SUPPORT ARTICLE<<<

          If the problem persists, please create a support ticket describing your problem and your setup using the link in my signature.

          Best wishes,

          Woland

          TroikaTronix Technical Support
          New Support Ticket: https://support.troikatronix.com/support/tickets/new
          Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
          Add-Ons: https://troikatronix.com/add-ons/ & https://troikatronix.com/add-ons/?u=woland
          Professional Services: https://support.troikatronix.com/support/solutions/articles/13000109444

          | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

          1 Reply Last reply Reply Quote 1
          • A
            alexb1 last edited by

            Hello,

            Thanks for the advice . I've deleted the izzy's prefs and It was still not working , but instead to use the wifi connection ,I used the ethernet port and it worked fine.

            Best regards 

            alex

            1 Reply Last reply Reply Quote 1
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