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    [SOLVED] - Help: Isadora crash: error -4 on Hackintosh

    Troubleshooting and Bug Reports
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    • mark
      mark @Fr4b3lo last edited by

      @fr4b3lo said:

      Tested Isadora Synphon to madmapper and don't crash :) continuing...

      Hackintosh!!! Man, some of you folks are super brave. ;-)

      When you have a second, I'd like to know how difficult it was to configure this machine - i.e., in terms of hours of your time. And do you have some kind of blazing fast graphics card in the machine?

      Best Wishes,
      Mark

      Media Artist & Creator of Isadora
      Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

      F 2 Replies Last reply Reply Quote 1
      • F
        Fr4b3lo Beta Gold @mark last edited by Fr4b3lo

        @mark Hello Mark, sorry to reply this only now. I make a laptop Hackintosh on Lenovo Y580 to try. In el captain works pretty good, now busy on Sierra that has some bugs in video card. In laptops can't use Nvidia card (desktops yes) and this makes a bit disappointed.

        Now beginning again this error 4 and don't open Isadora, crash before that start Image where show Isadora version, load plugins, etc. Isadora worked pretty good in EL Captain. 

        1 Reply Last reply Reply Quote 0
        • Woland
          Woland Tech Staff last edited by

          Hate to say it my friend, but we have no way to reproduce your issue since you're using a Hackintosh. You can submit a bug report using the link in my signature and send us a crash report or an error code if you've got one though. We'll see what we can do.

          Best wishes,

          Woland

          TroikaTronix Technical Support
          New Support Ticket: https://support.troikatronix.com/support/tickets/new
          Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
          Add-Ons: https://troikatronix.com/add-ons/ & https://troikatronix.com/add-ons/?u=woland
          Professional Services: https://support.troikatronix.com/support/solutions/articles/13000109444

          | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

          1 Reply Last reply Reply Quote 0
          • F
            Fr4b3lo Beta Gold last edited by

            This its very strange, Isadora its only app that don't load. I fix a lot of things in Sierra to make this Hack works properly.

            When I plug the same SSD in a old MAC open it and works, then I putt back again don't open. Also don't appears any the error in /log, only this message error -4. I think that its not a crash and for me the app stuck in some checking requisites like system ID, etc. What kind of specifications Isadora check on startup?

            Woland 1 Reply Last reply Reply Quote 0
            • F
              Fr4b3lo Beta Gold @mark last edited by

              @mark said:

              Man, some of you folks are super brave

               So, in this Lenovo y580 was very easy and quickly in EL Captain. One day with this tutorial: https://www.tonymacx86.com/thr...

              But, I broke my keyboard connection in motherboard (has Backlight) and replaced it. I try Captain again and don't works, try Sierra and work with some glitches...two weeks for fix it and economize thousand euros :)

              1 Reply Last reply Reply Quote 0
              • Woland
                Woland Tech Staff @Fr4b3lo last edited by

                @fr4b3lo said:

                Also don't appears any the error in /log, only this message error -4. I think that its not a crash and for me the app stuck in some checking requisites like system ID, etc. What kind of specifications Isadora check on startup?

                 Please make a support ticket using the link in my signature. If you can, please include a screenshot of your system specs and the error itself.

                Best wishes,

                Woland

                TroikaTronix Technical Support
                New Support Ticket: https://support.troikatronix.com/support/tickets/new
                Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
                Add-Ons: https://troikatronix.com/add-ons/ & https://troikatronix.com/add-ons/?u=woland
                Professional Services: https://support.troikatronix.com/support/solutions/articles/13000109444

                | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

                1 Reply Last reply Reply Quote 0
                • F
                  Fr4b3lo Beta Gold last edited by

                  OK. I opened a ticket . Today try open with comand line and get this: 

                  MacBook-Pro-de-fr4b3lo:~ fr4b3lo$ open -b /Applications/Isadora/IsadoraCore.app/Contents/MacOS/IsadoraCore

                  LSGetApplicationForInfo() failed with error -10814 while trying to determine the application with bundle identifier /Applications/Isadora/IsadoraCore.app/Contents/MacOS/IsadoraCore.

                  Woland 1 Reply Last reply Reply Quote 0
                  • Woland
                    Woland Tech Staff @Fr4b3lo last edited by

                    @fr4b3lo

                    I responded to your ticket

                    TroikaTronix Technical Support
                    New Support Ticket: https://support.troikatronix.com/support/tickets/new
                    Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
                    Add-Ons: https://troikatronix.com/add-ons/ & https://troikatronix.com/add-ons/?u=woland
                    Professional Services: https://support.troikatronix.com/support/solutions/articles/13000109444

                    | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

                    1 Reply Last reply Reply Quote 0
                    • Woland
                      Woland Tech Staff @Fr4b3lo last edited by

                      @Fr4b3lo 

                      Fr4b3lo managed to solve this thankfully.

                      Just for other folks that might experience this in the future, could you explain how you solved this issue?

                      You mentioned in your ticket that it happened .kexts were loaded or not trusted in extensions library.

                      You also mentioned something about fixing the numbers of the UIID, Serial and others.

                      Could you please elaborate?

                      Best wishes,

                      Woland

                      TroikaTronix Technical Support
                      New Support Ticket: https://support.troikatronix.com/support/tickets/new
                      Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
                      Add-Ons: https://troikatronix.com/add-ons/ & https://troikatronix.com/add-ons/?u=woland
                      Professional Services: https://support.troikatronix.com/support/solutions/articles/13000109444

                      | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

                      F 1 Reply Last reply Reply Quote 1
                      • F
                        Fr4b3lo Beta Gold @Woland last edited by Fr4b3lo

                        @woland

                        Yes, its here (sorry for my english)

                        First i run on terminal.

                        sudo kextcache -i /

                         And discover that all my hack kexts on S/L/E gave signature error.

                        So,i took them and putt all in EFI Boot on Clover/kexts/Others and marked one option to force load this hackintosh kexts on Clover Boot. With this i erasing all non system kexts and disappear with the unsigned messages.

                        I check my config.plist and edit correctly on Clover configurador some variables in SMBIOS generating the Serial Number and SmUUID that needs be the same on System Parameters Custom UUID.

                        After that all works properlly including my Lenovo web camera, microfone, Open GL, etc and runs like a rock with 4 cores and Intel 4K.

                        One important thing its: Only registrate Isadora after the system works very properlly (test a day) becose the generation of the new SmUUID makes new system serial and it needs match with the Isadora registration. I lost one of my remaning registration :( but...

                        Very happy now!

                        Many thanks to Woland,

                        Best WIshes

                        Woland 1 Reply Last reply Reply Quote 3
                        • Woland
                          Woland Tech Staff @Fr4b3lo last edited by

                          @fr4b3lo said:

                          I lost one of my remaining registration

                           We'd be happy to reset that for you if you create a support ticket with our Sales/Orders department. :)

                          TroikaTronix Technical Support
                          New Support Ticket: https://support.troikatronix.com/support/tickets/new
                          Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
                          Add-Ons: https://troikatronix.com/add-ons/ & https://troikatronix.com/add-ons/?u=woland
                          Professional Services: https://support.troikatronix.com/support/solutions/articles/13000109444

                          | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

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