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    [SOLVED] - Capture to disk actor only working with FaceTime camera

    Troubleshooting and Bug Reports
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    • primaldivine
      primaldivine last edited by

      Philifor,
      Thanks for filing the online support ticket bug report on this. We are actively working on some Capture to Disk bug fixes for the next beta release.

      Pro-User Latest Beta - MacBook Pro i7 2.66GHz SSD
      www.jamiegriffiths.com Arctic Canada
      www.chickweedarts.com

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      • S
        sommerdi last edited by

        i know this is an old topic, but i have not found any solution in the forum right now and facing the same behavior

        My issue is that the capture camera to disk actor is not working with blackmagic intensity, but with FaceTime camera is working fine. The live capture setting and preview show no problems with blackmagic.

        My system is MBP 15" OSX 10.13.6 ,Izzy 2.6.1 and blackmagic  format 1080i50 (GH2)  

        Maybe there is a solution and i haven't found it, please give me a hint or workaround ....


        Diether

        OSX 14.7 / MBP 16 2.3 GHz i9 32GB / Radeon 5500 8GB
        OSX 15.2 / MBP 16 M4 Max 64GB
        Motu Ultralite MKIII & M4 / BM Intensity USB3 & UltraStudio Recorder 3G
        located in Munich/Germany

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        • Woland
          Woland Tech Staff last edited by

          @sommerdi 

          Have you already tried the steps outlined here: https://support.troikatronix.c...?

          Best wishes,

          Woland

          TroikaTronix Technical Support
          New Support Ticket: https://support.troikatronix.com/support/tickets/new
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          | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

          S 1 Reply Last reply Reply Quote 0
          • S
            sommerdi @Woland last edited by

            @woland

            yes .... with video in watcher actor i can process the video in from the blackmagic ....  everything looks normal .....

            Instead of the capture camera to disk .... 

            OSX 14.7 / MBP 16 2.3 GHz i9 32GB / Radeon 5500 8GB
            OSX 15.2 / MBP 16 M4 Max 64GB
            Motu Ultralite MKIII & M4 / BM Intensity USB3 & UltraStudio Recorder 3G
            located in Munich/Germany

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            • Woland
              Woland Tech Staff last edited by Woland

              @sommerdi said:

              yes .... with video in watcher actor i can process the video in from the blackmagic ....  everything looks normal .....

               If Capture Camera to Disk doesn't seem to work with Blackmagic but the Video In Watcher does, try this workaround using Video In Watcher and Capture Stage to Disk.


              Please let me know how it turns out.

              Best wishes,

              Woland

              TroikaTronix Technical Support
              New Support Ticket: https://support.troikatronix.com/support/tickets/new
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              • S
                sommerdi last edited by

                ....  Izzy crashed .... 


                video is fine on stage 6, when changing in capture stage to disk actor from one to six izzy crashed ..... in both case with stage on and off

                it look like the actor is not working with stage 6 ....

                OSX 14.7 / MBP 16 2.3 GHz i9 32GB / Radeon 5500 8GB
                OSX 15.2 / MBP 16 M4 Max 64GB
                Motu Ultralite MKIII & M4 / BM Intensity USB3 & UltraStudio Recorder 3G
                located in Munich/Germany

                Woland 1 Reply Last reply Reply Quote 0
                • Woland
                  Woland Tech Staff @sommerdi last edited by

                  @sommerdi said:

                  video is fine on stage 6, when changing in capture stage to disk actor from one to six izzy crashed ..... in both case with stage on and off

                  Changing it to Stage 3 seems to work fine. I'll log this crash.

                  Capture Camera to Disk Workaround.izz

                  TroikaTronix Technical Support
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                  • S
                    sommerdi last edited by

                    yes it looks like is working ...  i need some more test, there is something strange  ...  i will give you tomorrow a detail feedback

                    Thanks for your fast support

                    Diether

                    OSX 14.7 / MBP 16 2.3 GHz i9 32GB / Radeon 5500 8GB
                    OSX 15.2 / MBP 16 M4 Max 64GB
                    Motu Ultralite MKIII & M4 / BM Intensity USB3 & UltraStudio Recorder 3G
                    located in Munich/Germany

                    Woland 1 Reply Last reply Reply Quote 0
                    • Woland
                      Woland Tech Staff @sommerdi last edited by

                      @sommerdi

                      I look forward to hearing from you.

                      Best wishes,

                      Woland

                      TroikaTronix Technical Support
                      New Support Ticket: https://support.troikatronix.com/support/tickets/new
                      Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
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                      | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

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                      • S
                        sommerdi last edited by

                        Thanks for the really fast feedback and your proposal for a workaround,

                        but i do not agree with "solved" and is not solved ..... please change this ...

                        The  "Capture camera to disk" actor is certainly not working with the Blackmagic Intensity 3.0 USB Input. In my eyes there is a major bug.

                        Please correct me and give me a hint, how i can get it work, if i am wrong.

                        I tested this with three different cameras and resolutions. All are working with "Capture stage to disk" actor.

                        For my installation i need three stages and three camera inputs. Every additional stage is a performance penalty and right now i am not sure, if i could afford it. I am using a MBP, three projectors, two webcam and one camera with tele.

                        So the workaround is a good idea, but ...  any further hint, is more than welcome ....

                        Diether

                         

                        OSX 14.7 / MBP 16 2.3 GHz i9 32GB / Radeon 5500 8GB
                        OSX 15.2 / MBP 16 M4 Max 64GB
                        Motu Ultralite MKIII & M4 / BM Intensity USB3 & UltraStudio Recorder 3G
                        located in Munich/Germany

                        Woland 1 Reply Last reply Reply Quote 0
                        • Woland
                          Woland Tech Staff @sommerdi last edited by Woland

                          @sommerdi said:

                          but i do not agree with "solved" and is not solved ..... please change this ...

                          With all due respect, you responded to a topic from 4 years ago, and I consider our discussion to be a separate issue from the original post.

                          The Blackmagic issue is a known issue that's been solved (or will be solved shortly) in the beta for the new release of Isadora.

                          If you use the link in my signature to submit a support ticket I'd be happy to assist you further with your specific issue.

                          Best wishes,

                          Woland

                          TroikaTronix Technical Support
                          New Support Ticket: https://support.troikatronix.com/support/tickets/new
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                          | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

                          Fred 1 Reply Last reply Reply Quote 1
                          • Fred
                            Fred @Woland last edited by

                            @woland hey just to check, is this solved for Mac and windows? Which beta specifically has the fix?

                            http://www.fredrodrigues.net/
                            https://github.com/fred-dev
                            OSX 13.6.4 (22G513) MBP 2019 16" 2.3 GHz 8-Core i9, Radeon Pro 5500M 8 GB, 32g RAM
                            Windows 10 7700K, GTX 1080ti, 32g RAM, 2tb raided SSD

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                            • Woland
                              Woland Tech Staff @Fred last edited by

                              @fred

                              It should be the most recent beta which you'll be receiving soon. I know Mark was working on Blackmagic integration recently, so if it's not solved in this most recent beta, it certainly will be soon.

                              TroikaTronix Technical Support
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                              | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

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                              • S
                                sommerdi last edited by

                                please be patience with none expert .... i thought for a 4 year old topic must be a solution in the expert team somewhere ....

                                I wasn't aware that BM is a known issue

                                I was testing some more cameras and found that all with apple driver are working and i tried to run the BM with apple driver and this solved this issue.

                                Maybe this helps although for other setups


                                Thanks Diether

                                OSX 14.7 / MBP 16 2.3 GHz i9 32GB / Radeon 5500 8GB
                                OSX 15.2 / MBP 16 M4 Max 64GB
                                Motu Ultralite MKIII & M4 / BM Intensity USB3 & UltraStudio Recorder 3G
                                located in Munich/Germany

                                Woland 1 Reply Last reply Reply Quote 0
                                • Fred
                                  Fred @Woland last edited by

                                  @woland  cool, I have the latest available current beta and it was not working. For using refresh rates and resolutions not available via apple drivers like I am using this is still not possible. I guess until the next version is in our hands the issue is not really solved but a fix is on the way. Good to know, another reason to wait for V3

                                  http://www.fredrodrigues.net/
                                  https://github.com/fred-dev
                                  OSX 13.6.4 (22G513) MBP 2019 16" 2.3 GHz 8-Core i9, Radeon Pro 5500M 8 GB, 32g RAM
                                  Windows 10 7700K, GTX 1080ti, 32g RAM, 2tb raided SSD

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                                  • Woland
                                    Woland Tech Staff @sommerdi last edited by

                                    @sommerdi said:

                                    I was testing some more cameras and found that all with apple driver are working and i tried to run the BM with apple driver and this solved this issue.Maybe this helps although for other setups

                                     Thanks! I'm sure this will be super helpful for other folks on the forum.

                                    TroikaTronix Technical Support
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