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    [SOLVED] how to get usb key drivers for windows?

    Troubleshooting and Bug Reports
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    • P
      ppp586 last edited by Woland

      Today, I want to get usb key drivers for windows, but it need to log in then download it. so i am beginning to register my account, but what is "Customer Identify" .

      Could you tell how can i get this id or find out my id for somewhere?  Thank you!

      Running in : Razer Laptop, GeForce RTX2060,6GB VRAM, 9th Gen intel Core i7-9750H 6 Cores,16G RAM, Windows 10 Home-1903Version || Kinect Xbox One-- Model 1520 || Isadora 3.07 USB key

      Michel 1 Reply Last reply Reply Quote 0
      • Michel
        Michel Izzy Guru @ppp586 last edited by

        @ppp586 

        You don't have to register. The annoying thing with Gemalto is that they change their URL's every few months:

        Download for Windows: https://supportportal.gemalto....

        Download for Mac: https://supportportal.gemalto....

        Dear @Marc
        can you please make sure that the URLs get updated on the website.

        Best Michel

        Michel Weber | www.filmprojekt.ch | rMBP (2019) i9, 16gig, AMD 5500M 8 GB, OS X 10.15 | located in Winterthur Switzerland.

        P Woland 2 Replies Last reply Reply Quote 0
        • P
          ppp586 @Michel last edited by

          @michel said:

          @ppp586 

          You don't have to register. The annoying thing with Gemalto is that they change their URL's every few months:
          Download for Windows: https://supportportal.gemalto....
          Download for Mac: https://supportportal.gemalto....
          Dear @Marc
          can you please make sure that the URLs get updated on the website.
          Best Michel

           Hi Michel.

          Thank you so much! you are so nice!

          Running in : Razer Laptop, GeForce RTX2060,6GB VRAM, 9th Gen intel Core i7-9750H 6 Cores,16G RAM, Windows 10 Home-1903Version || Kinect Xbox One-- Model 1520 || Isadora 3.07 USB key

          1 Reply Last reply Reply Quote 0
          • Woland
            Woland Tech Staff @Michel last edited by

            @michel said:

            You don't have to register. The annoying thing with Gemalto is that they change their URL's every few months:Download for Windows: https://supportportal.gemalto.... for Mac: https://supportportal.gemalto.... @Marc can you please make sure that the URLs get updated on the website.

             @mark is away. I'd suggest contacting Xenia or Romain by email

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