[Ticket Submitted] Creating HAP AVI using Adobe Media Encoder CS6

[dritter]

I have been using Adobe Media Encoder CS6 to successfully transcode dnx mov files to hap mov  for the last few months, and they play fine on my Windows 10 PC running Isadora 2.6.1. I just tried transcoding dnx mov to Hap avi and also uncompressed avi to hap avi. These two avi files cannot be imported into Isadora 2.6.1, but they play fine in Quicktime Player 7 and VLC. Anyone know why Isadora cannot load these hap avi files on my PC, but hap mov files play fine?

thanks,
Don

[DusX]

@dritter

I can't say, but if you can share one via Dropbox or similar, I am happy to take a look.

[dritter]

@dusx

thank you, this computer is in a studio without an internet connection, but I will make a small .transcoded avi file and send it to you later tonight.

Don

[dritter]

@dusx

I just sent a support ticket with the link. Thank you.

[DusX]

The provided test videos import and run in both Isadora v2 and 3 on my test machine, so I believe some type system configuration issue is responsible.

I am continuing to troubleshoot the issue with dritter via a support ticket.