[Ticket Submitted] 3ds import error

[bc131]

Hello, i have a problem. 

When I import a 3ds file of Blender, i get an error mesage with the id: 1852402768. Its Isadora Version 3. In Isadora 2, its all ok. I reinstalled Isadora and reset the preferences, but the problem is still the same. But only on my mobile PC.

At the the Tower PC at home, its all ok. They are both Windows machines. And i tried with the same 3ds modell, so the problem must be Isadora v3. 

Manu

[mark]

@bc131 said:

At the the Tower PC at home, its all ok. They are both Windows machines. And i tried with the same 3ds modell, so the problem must be Isadora v3. 

 Can you post the model by any chance so we can analzye it? (You'll need to .zip it to post it here.)

Best Wishes,
Mark

[Woland]

@mark said:

 Can you post the model by any chance so we can analzye it? (You'll need to .zip it to post it here.)

 Please send it in a new support ticket so that we can more easily track this.

[bc131]

@bc131 said:

Hello, i have a problem. When I import a 3ds file of Blender, i get an error mesage with the id: 1852402768. Its Isadora Version 3. In Isadora 2, its all ok. I reinstalled Isadora and reset the preferences, but the problem is still the same. But only on my mobile PC.At the the Tower PC at home, its all ok. They are both Windows machines. And i tried with the same 3ds modell, so the problem must be Isadora v3. Manu

 done