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    [SOLVED] Workspace issues

    Troubleshooting and Bug Reports
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    • Paz
      Paz Beta Tester last edited by mark

      Hi, when I open Isadora full screen on main desktop it looks like this, as I would expect:


      However when I open it into a separate desktop by clicking the green "expand" button in the top left corner of Izzy I lose elements of the workspace and my mouse pointer does not correlate with what I'm clicking on, like this: 


      Does anyone else have this issue? Or does anyone know why this is happening? (I don't have Adobe cloud open and "displays have separate spaces" is unticked). 

      This is my setup: MBP 2.7 GHz i7, AMD Radeon Pro 455, 16GB, 512GB SSD, OS X 10.15.2 | Izzy v3.07 |

      Many thanks for your help

      Simon

      Simon Powell: Researching Emerging Technologies in Live Performance at University of the Arts London.
      Running: Mac Studio M1 Max 32GB, 512GB SSD, macOS 15.1 | MacBook Pro M2 Pro 16GB, 512GB SSD, macOS 15.1 / Izzy v4.09 /// UK

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      • Woland
        Woland Tech Staff last edited by

        What resolution are both of your displays.

        3.0.7 seems fine for me no matter which display of mine I go into full screen mode on.

        Best wishes,

        Woland

        TroikaTronix Technical Support
        New Support Ticket: https://support.troikatronix.com/support/tickets/new
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        | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

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        • Paz
          Paz Beta Tester last edited by

          @Woland Hi there, thank you for your quick response. 

          It's a MacBook Pro 15" late 2016 which I thought was in its default resolution of 1680 x 1050 - when I go into "System Preferences" and "Displays" it's in default mode and this corresponds to 1680 x 1050 in my Screen Res app.

          However, looking on the internet it says the native resolution for this Mac is 2880 x 1800, gosh have I been working at the wrong res all this time?! 😳 When I change to this resolution Isadora workspace looks fine - even if I then return to 1680 x 1050.

          Many thanks for your help!

          Simon Powell: Researching Emerging Technologies in Live Performance at University of the Arts London.
          Running: Mac Studio M1 Max 32GB, 512GB SSD, macOS 15.1 | MacBook Pro M2 Pro 16GB, 512GB SSD, macOS 15.1 / Izzy v4.09 /// UK

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