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    Isadora 1.3.0f25 Windows

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    • mark
      mark last edited by

      Dear ioio & All,

      I forgot to mention: if you tried the version that was broken, you prefs are likely corrupt. You will need to manually delete them. You'll find the prefs in these folders:
      XP: C:\Documents And Settings\USERNAME\Application Data\TroikaTronix Vista/7: C:\Users\USERNAME\AppData\Roaming\TroikaTronix
      Sorry for all the hassle. 
      Best Wishes,
      Mark

      Media Artist & Creator of Isadora
      Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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      • DusX
        DusX Tech Staff last edited by

        No luck here Mark.
        This is my first install of 1.3.0f25

        the launch graphic appears and then:

        Problem signature:
          Problem Event Name:    APPCRASH
          Application Name:    isadora.exe
          Application Version:    1.3.0.25
          Application Timestamp:    5041a056
          Fault Module Name:    QuickTime.qts
          Fault Module Version:    7.72.80.56
          Fault Module Timestamp:    4f8f8aa7
          Exception Code:    80000003
          Exception Offset:    00081f20
          OS Version:    6.1.7601.2.1.0.768.3
          Locale ID:    4105
          Additional Information 1:    0a9e
          Additional Information 2:    0a9e372d3b4ad19135b953a78882e789
          Additional Information 3:    0a9e
          Additional Information 4:    0a9e372d3b4ad19135b953a78882e789

        I tried removing the prefs just incase, but no luck.

        Troikatronix Technical Support

        • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
        • My Add-ons: https://troikatronix.com/add-ons/?u=dusx
        • Profession Services: https://support.troikatronix.com/support/solutions/articles/13000109444-professional-services

        Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

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        • DusX
          DusX Tech Staff last edited by

          It looks as if it is reading 'alphatrail.dll' when it fails..
          I renamed it (different file extension), and now it fails on the next freeframe file "asciiart2.dll"

          Troikatronix Technical Support

          • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
          • My Add-ons: https://troikatronix.com/add-ons/?u=dusx
          • Profession Services: https://support.troikatronix.com/support/solutions/articles/13000109444-professional-services

          Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

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          • DusX
            DusX Tech Staff last edited by

            OK, removing my freeframe folder gets it up and running.

            Troikatronix Technical Support

            • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
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            Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

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            • DusX
              DusX Tech Staff last edited by

              OK, I can't load my project.. it hangs on loading my main scene. That scene includes freeframe actors that are not loaded now so that may be the issue, however; I was able to load a smaller scene that included a coulple freeframe actors, and it was able to load (the actors did not work as expected).
              I am now going to un-install and revert to f24

              Troikatronix Technical Support

              • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
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              • Profession Services: https://support.troikatronix.com/support/solutions/articles/13000109444-professional-services

              Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

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              • LPmode
                LPmode Beta Silver last edited by

                works for me upon deleting the prefs file.

                M1 Max 32GB + ThinkPad P72 64GB Quadro P5200 W10. liviu.stoptime.live

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                • DusX
                  DusX Tech Staff last edited by

                  OK.. so I decided I would have to try again.

                  I had already re-installed f24. It was working correctly again, and I had done some work in it.
                  I uninstalled f24.
                  Check the pref.. it was clear of f25 files.
                  Installed f25
                  Launched f25, it failed on the first freeframe file.
                  I quit it. Renamed the freeframe folder and re-launched f25
                  F25 opens.
                  I try to open my project file (large file). I get warning about missing freeframe files.
                  I continue.
                  First scene loads, but that is as far a it will go.. the jump to the patch core hangs. (1st scene is just a splash screen really, then jumps to the meat of the project.)

                  I guess figuring our why it won't open with freeframe files when f24 did is whats important here.

                  Troikatronix Technical Support

                  • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
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                  Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

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                  • DusX
                    DusX Tech Staff last edited by

                    this is the error info when I try to close the hanging izzy (hung trying to load the heavy scene):

                    Problem signature:
                      Problem Event Name:    BEX
                      Application Name:    isadora.exe
                      Application Version:    1.3.0.25
                      Application Timestamp:    5041a056
                      Fault Module Name:    ntdll.dll
                      Fault Module Version:    6.1.7601.17725
                      Fault Module Timestamp:    4ec49b8f
                      Exception Offset:    000934bf
                      Exception Code:    c0000409
                      Exception Data:    00000000
                      OS Version:    6.1.7601.2.1.0.768.3
                      Locale ID:    4105
                      Additional Information 1:    a041
                      Additional Information 2:    a041a7fc2155ccd7c8c740ce41490040
                      Additional Information 3:    2cc0
                      Additional Information 4:    2cc08ef8286f71bdac5340d23d83a700

                    Troikatronix Technical Support

                    • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
                    • My Add-ons: https://troikatronix.com/add-ons/?u=dusx
                    • Profession Services: https://support.troikatronix.com/support/solutions/articles/13000109444-professional-services

                    Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

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                    • mark
                      mark last edited by

                      Dear DusX,

                      Are the freeframe actors the ones that are free from TroikaTronix? Or are they from somewhere else. If they are not copy protected in some way, you could just .zip your entire FreeFrame folder and send it to me so I can try to recreate. You can send the file to mark [[atta]] troikatronix [[dotta]] com
                      Send the patch that won't open as well.
                      Best Wishes,
                      Mark

                      Media Artist & Creator of Isadora
                      Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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                      • DusX
                        DusX Tech Staff last edited by

                        I have sent off 2 emails to you.

                        Troikatronix Technical Support

                        • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
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                        Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

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                        • ioio
                          ioio last edited by

                          Hi Mark
                          Isadora  still not starting, (prefs deleted and freeframe uninstalled)
                          Isadora usb key
                          Win7 64bits
                          cpu quadCore
                          Ati graphic card
                          Qtime 7.6.9

                          but it works on my laptop :
                          Isadora usb key
                          Win7 64bits
                          cpu i7
                          geforce graphic card
                          Qtime 7.6.9
                          .
                          Thanx
                          ioio

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                          • mark
                            mark last edited by

                            Dear Ioio,

                            I have gotten behind on following through with several tasks, your crash being one of them. I'll be getting back on these things today and will respond to your emails.
                            That being said, the fact that it works on your GeForce card and not your ATI would seem to indicate it has something to do with the graphics card.
                            Best WIshes,
                            Mark

                            Media Artist & Creator of Isadora
                            Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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                            • ioio
                              ioio last edited by

                              Hi Mark,
                              one more precision for my problrem with tha "ati pc",
                              isadora is running in processes (25%cpu and 6692k in memory) but does not appear on screen.
                              341e2c-tasks.jpg

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                              • mark
                                mark last edited by

                                Dear Ioio,

                                Kill that process. It will prevent Isadora from starting up. This was a bug in the 1.3.0f25 pre-release version -- are you using 24 now or 25?
                                Best WIshes,
                                Mark

                                Media Artist & Creator of Isadora
                                Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

                                1 Reply Last reply Reply Quote 0
                                • ioio
                                  ioio last edited by

                                  Mark, i'm using 1.30f25 (24 works fine).
                                  I'm not in a hurry, i can still work with 24.
                                  thanx
                                  ioio

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                                  • LPmode
                                    LPmode Beta Silver last edited by

                                    I'm a bit bummed, but Isadora crashes if I load images that are not landscape, meaning they are taller than wider. I am trying a blank new project and I can import an image that is 800w  x 600h. If I rotate the image 90* in photoshop and save it, Isadora crashes when import is attempted.

                                    Could it be a thumbnail generation bug? 
                                    It seems that replacing the media outside isadora works momentarily, but upon reopening, Isadora crashes while loading the patch. That may explain some of the issues others may have with loading old patches.

                                    M1 Max 32GB + ThinkPad P72 64GB Quadro P5200 W10. liviu.stoptime.live

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                                    • DusX
                                      DusX Tech Staff last edited by

                                      I was feeling hopefull for a minute here... thinking that perhaps this was the problem with one of my patches. However after removing all media, and reopening still I get hung in Izzy on the first scene. hmm.

                                      Troikatronix Technical Support

                                      • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
                                      • My Add-ons: https://troikatronix.com/add-ons/?u=dusx
                                      • Profession Services: https://support.troikatronix.com/support/solutions/articles/13000109444-professional-services

                                      Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

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                                      • LPmode
                                        LPmode Beta Silver last edited by

                                        I have encountered some other issues:

                                          Using the multimix actor the interface becomes unresponsive if images are changed while connected through the multimix actor. it's not frozen, and seems fully functional but I can't deactivate scene nor any parameter changes have any effect. It is very similar if you ever got your current scene deactivated by another scene; you can still see the actors and make changes, but here I can't jump out of it.
                                        One other thing is that some JPG images don't show up. there are no thumbnails generated and they are just blank when run through a pic player. as you see in the attached screen cap. also some jpgs load fine.
                                        Also something contrary to the earlier post, some images that  are in portrait mode load just fine. 
                                        sometimes after exiting, Isadora still runs in task manager. one needs to kill the process before being able to run the program again
                                        in general things are kind of inconsistent and can't say they occur with specific parameters but they do repeat with the same files. 

                                        0dbcf0-noimage.jpg

                                        M1 Max 32GB + ThinkPad P72 64GB Quadro P5200 W10. liviu.stoptime.live

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                                        • keftaparty
                                          keftaparty last edited by

                                          Hi,

                                          Did you submitted bug repports ?
                                          Thanx
                                          Mehdi

                                          ...
                                          Mehdi Toutain-Lopez
                                          www.toutain-lopez.com

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                                          • Skulpture
                                            Skulpture Izzy Guru last edited by

                                            Just had a crash...

                                            **"Crashed Thread:  22  izzy-3 : preroll virus 1.mov"** (virus was the name of the video nothing dodgy!)
                                            Wasn't working on anything too serious.

                                            Graham Thorne | www.grahamthorne.co.uk
                                            RIG 1: Custom-built PC: Windows 11. Ryzen 7 7700X, RTX3080, 32G DDR5 RAM. 2 x m.2.
                                            RIG 2: Laptop Dell G15: Windows 11, Intel i9 12th Gen. RTX3070ti, 16G RAM (DDR5), 2 x NVME M.2 SSD.
                                            RIG 3: Apple Laptop: rMBP i7, 8gig RAM 256 SSD, HD, OS X 10.12.12

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