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    Can't read .Mov file created from "Start Recording Output Stage"

    Troubleshooting and Bug Reports
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    • E
      Elena last edited by

      Is This still a problem. I did record the output stage and I found that only when I record at low res, the file playback properly. When I log full res, the .avi doesn't open with any sw, including Vlc, Quicktime... and of course not in Adobe. Does anybody knows what's the process to make sure the file opens correctly? Is it something related to using Isadora on Windows.

      I am using Isadora 3.07

      Thanks


      Elena

      MacBook Pro M3 Max
      32GB Ram
      Sonoma 14.6.1

      DusX 1 Reply Last reply Reply Quote 0
      • DusX
        DusX Tech Staff @Elena last edited by

        @elena

        Please open a support ticket, (link in my signature) and I will do my best to figure out where things are going wrong for you.

        Troikatronix Technical Support

        • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
        • My Add-ons: https://troikatronix.com/add-ons/?u=dusx
        • Profession Services: https://support.troikatronix.com/support/solutions/articles/13000109444-professional-services

        Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

        1 Reply Last reply Reply Quote 0
        • E
          Elena last edited by

          @DusX Thank you. I just submitted it.

          MacBook Pro M3 Max
          32GB Ram
          Sonoma 14.6.1

          1 Reply Last reply Reply Quote 0
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