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    [ANSWERED] Isadora freezes when I show stages on PC, but not on Mac

    Troubleshooting and Bug Reports
    crash freeze
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    • M
      millslow last edited by DusX

      Isadora is freezing whenever I show stages on my PC. This happens in empty projects as well as the one I'm building. I've tried resetting the preferences, turned off all firewalls, uninstalled and reinstalled.  It's a gaming PC (does this make a difference?) with 32GB of Ram, an Nvidia 2060, and  i7-9700F CPU @ 3.00GHz.

      A 1 Reply Last reply Reply Quote 0
      • Juriaan
        Juriaan Tech Staff last edited by

        Hi there @millslow, 

        That doesn't sound good! Let's get to the bottom of this. Could you open a support ticket at https://support.troikatronix.c..., our support team would be happy to assist. This way we can track the issue better / get the required details from you to see what is going on.

        Thanks !

        Isadora 3.1.1, Dell XPS 17 9710, Windows 10
        Interactive Performance Designer, Freelance Artist, Scenographer, Lighting Designer, TroikaTronix Community moderator
        Always in for chatting about interaction in space / performance design. Drop me an email at hello@juriaan.me

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        • A
          anotherartist @millslow last edited by

          @millslow in NVIDIA Control Panel try going to Manage 3D Settings and in there under Program Settings you need to select Isadora and make sure that it's running via your Nvidia 2060 instead of the intel processor.

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