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    [ANSWERED / SOLVED] Scaling of Windows caused issues with the interface of Isadora.

    Troubleshooting and Bug Reports
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    • K
      kikko last edited by Juriaan

      Hello everybody,

      Just installed Isadora 3.0.8 and found this issue on my PC. As you can see from the screenshot, the window is cut on the bottom edge. I have found this problem only with Isadora, any other app fit well. I've try to change the screen resolution, but no way to fix it. I'm running i3-7020U, RAM 12GB, Windows10 20H2, Intel HD Graphics 620 (driver are update), screen 1920x1080@60Hz.

      Could you help me please?

      Thank you!

      Francesco

      Isadora 3.2.6/Win 10 Pro 64 bit/Intel Core i7-8750H/32GB DDR4 2400hz/Samsung SSD Evo 860 + Samsung SSD Evo 970/Nvidia GTX 1060

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      • mark
        mark @kikko last edited by

        @kikko said:

        Just installed Isadora 3.0.8 and found this issue on my PC. As you can see from the screenshot, the window is cut on the bottom edge

        Please choose Isadora > Reset Preferences and restart. Does that solve it?

        If not, what happens if you show on the Audio view in the View menu?

        Best Wishes,
        Mark

        Media Artist & Creator of Isadora
        Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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        • K
          kikko last edited by

          Thank you Mark! Nothing change if I reset and this is the screenshot of audio view

          Francesco

          Isadora 3.2.6/Win 10 Pro 64 bit/Intel Core i7-8750H/32GB DDR4 2400hz/Samsung SSD Evo 860 + Samsung SSD Evo 970/Nvidia GTX 1060

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          • mark
            mark @kikko last edited by

            @kikko said:

            Thank you Mark! Nothing change if I reset and this is the screenshot of audio view

            Really strange.

            What scaling percentage is your screen set to? I.e., here:

            @DusX -- any ideas on this?

            Best Wishes,
            Mark

            Media Artist & Creator of Isadora
            Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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            • K
              kikko last edited by

              Right Mark, solved! The scale was 125%. I had tryed before but without succes, maybe your reset suggestion associated with the right scaling solved the problem. 

              As always many thanks!

              Francesco

              Isadora 3.2.6/Win 10 Pro 64 bit/Intel Core i7-8750H/32GB DDR4 2400hz/Samsung SSD Evo 860 + Samsung SSD Evo 970/Nvidia GTX 1060

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