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    [RESOLVED] OpenNI Tracker problem Win 10 Pro with dll

    Troubleshooting and Bug Reports
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    • Aidan
      Aidan last edited by DusX


      Has anyone else ever had a problem installing OpenNI Tracker plugin on Win 10 Pro? On Izzy launch it gives an error:

      "Error occured when loading the plugin OpenNI Tracker.dll.

      Please report the following error to Troikatronix: 

      DLL Load Error: 0000007E (The specified module could not be found".

      It strangely works on a laptop running the same install of Win 10 Pro. We have reproduced the problem on 2 different servers.

      Isadora 3.0.8f12
      openni tracker 0.9.8b4

      Processor 11th Gen Intel(R) Core(TM) i7-11700K @ 3.60GHz   3.60 GHz
      Installed RAM 32.0 GB (31.9 GB usable)
      System type 64-bit operating system, x64-based processor
      Edition Windows 10 Pro
      Version 21H1
      Installed on ‎17/‎5/‎2021
      OS build 19043.1202
      Experience Windows Feature Experience Pack 120.2212.3530.0

      MacBookPro15,1, Intel Core i9, 2.3 GHz, Processors: 1, Cores: 8, RAM 16 GB, Radeon Pro 560X 4 GB
      Intel UHD Graphics 630 1536 MB
      Isadora 3.08f11

      DusX 1 Reply Last reply Reply Quote 0
      • DusX
        DusX Tech Staff @Aidan last edited by

        @aidan

        which version of the Kinect for Windows SDK have you installed?

        • Kinect for Windows SDK v1.8
        • Kinect for Windows SDK v2.0

        Troikatronix Technical Support

        • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
        • My Add-ons: https://troikatronix.com/add-ons/?u=dusx
        • Profession Services: https://support.troikatronix.com/support/solutions/articles/13000109444-professional-services

        Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

        Aidan 1 Reply Last reply Reply Quote 0
        • Aidan
          Aidan @DusX last edited by

          @dusx
          Hi Ryan,
          I am using the SDK v2.0 because I have a Kinect Xbox One (Kinect V2, Model 1595). Thx

          MacBookPro15,1, Intel Core i9, 2.3 GHz, Processors: 1, Cores: 8, RAM 16 GB, Radeon Pro 560X 4 GB
          Intel UHD Graphics 630 1536 MB
          Isadora 3.08f11

          D DusX 2 Replies Last reply Reply Quote 0
          • D
            deflost @Aidan last edited by deflost

            @aidan

            hello, we had the same problem, we solve it with install the demo from nimate, an magically, 

            there was no more dll error.

            curious, but working.....,.

            r.h.

            xmg schenker laptop,clevo board, rtx 3080ti, i9, 32gb.
            windows 11

            Aidan 2 Replies Last reply Reply Quote 0
            • Aidan
              Aidan @deflost last edited by

              @deflost

              Well that's an interesting solution! I'll try it tomorrow. Many thanks.

              MacBookPro15,1, Intel Core i9, 2.3 GHz, Processors: 1, Cores: 8, RAM 16 GB, Radeon Pro 560X 4 GB
              Intel UHD Graphics 630 1536 MB
              Isadora 3.08f11

              1 Reply Last reply Reply Quote 0
              • DusX
                DusX Tech Staff @Aidan last edited by

                @aidan said:

                <p>Model 1595</p

                I only have a Model 1520. When I look into these models, it appears the 1595 has two IR emitters, while the 1520 has three IR emitters.
                That leads me to believe that each will have different driver requirements. 
                I know that @Juriaan has posted that he has had success with the 1595 model, but I do not know if this is on a clean Windows machine. It is very possible that other drivers have been installed (possibly vi Ni-Mate) which provide the 1595 support.
                Officially, the Troikatronix OpenNI tracker has only been tested with the 1520 model.

                Troikatronix Technical Support

                • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
                • My Add-ons: https://troikatronix.com/add-ons/?u=dusx
                • Profession Services: https://support.troikatronix.com/support/solutions/articles/13000109444-professional-services

                Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

                1 Reply Last reply Reply Quote 0
                • Aidan
                  Aidan @deflost last edited by

                  @deflost  @ DusX

                  We installed NiMate demo which simply disappeared as soon as it was launched. We repeated the install as well as the OpenNI install about 10 times and then it mysteriously started working! I now need to see to what degree it is working... Thanks @deflost and @DusX for feedback.

                  MacBookPro15,1, Intel Core i9, 2.3 GHz, Processors: 1, Cores: 8, RAM 16 GB, Radeon Pro 560X 4 GB
                  Intel UHD Graphics 630 1536 MB
                  Isadora 3.08f11

                  D 1 Reply Last reply Reply Quote 1
                  • D
                    deflost @Aidan last edited by

                    @aidan

                    nimate goes to hidden taskbar symbols.

                    right click on the symbol and u see the options.

                    r.h.

                    xmg schenker laptop,clevo board, rtx 3080ti, i9, 32gb.
                    windows 11

                    Aidan 1 Reply Last reply Reply Quote 0
                    • Aidan
                      Aidan @deflost last edited by

                      @deflost NiMate gives an error on launch stating it wasn't shutdown correctly last time, and then goes to taskbar briefly, but then disappears. 

                      MacBookPro15,1, Intel Core i9, 2.3 GHz, Processors: 1, Cores: 8, RAM 16 GB, Radeon Pro 560X 4 GB
                      Intel UHD Graphics 630 1536 MB
                      Isadora 3.08f11

                      1 Reply Last reply Reply Quote 0
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