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    [SOLVED BY v3.1.1] Izzy 3.1: Problem with Monitor and Stage Preview Controls

    Troubleshooting and Bug Reports
    izzy 3.1 monitor stage preview bug
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    • Mr_J
      Mr_J last edited by mark

      Great to get to play with Izzy 3.1

      I opened my current 3.08f12 patch in 3.1 and found all the Monitor control windows were squashing movie's into just the bottom left quarter, reproduced in simple patch screenshot below

      If i mouse-over the video line coming out of a movie actor i get the same

      Tried with a range of different movie formats, including hap and mp4, but same view

      And Stage Preview control seems to be doing the same, with this controllers "keep aspect" set on or off 

      Stage preview out and main stage out all seem ok i.e. fills all space not just bottom left quarter

      Apologies if i've missed something somewhere in my settings

      Rgds, Mr J

      Izzy 4.0.2 | MBP (16-inch, 2023) M2 Max 96GB | macOS 13.2.1
      Izzy 3.2.6 | MBP (16-inch, 2019) 2.3 GHz 8-Core i9 64GB AMD Radeon Pro 5600M 8 GB | macOS 10.15.7

      bonemap mark 2 Replies Last reply Reply Quote 0
      • bonemap
        bonemap Izzy Guru @Mr_J last edited by

        @mr_j

        I want to acknowledge the same issue. It is one that I also posted in the beta testing phase. I have tried resetting preferences but the problem appears to have persisted into the new release. I have submitted a ticket with a link to a screen capture of the Stage SetUp interface being dysfunctional: https://www.dropbox.com/s/n0b1...

        Best Wishes

        Russell

        http://bonemap.com | Australia
        Izzy STD 4.2 | USB 3.6 | + Beta
        MBP 16” 2019 2.4 GHz Intel i9 64GB AMD Radeon Pro 5500 8 GB 4TB SSD | 14.5 Sonoma
        Mac Studio 2023 M2 Ultra 128GB | OSX 15.3 Sequoia
        A range of deployable older Macs

        1 Reply Last reply Reply Quote 0
        • mark
          mark @Mr_J last edited by

          @mr_j and @bonemap

          I replicated this simple setup on my Intel machine with Mojave (10.14.6) and on an M1 Machine with Big Sur (11.6.1) and it works as expected.

          What operating system is this on?

          Bonemap, are you running this on macOS 11.5, 10.14, or something else?

          Mr J, are you running  on macOS 10.12 or 10.15, or something else?

          Best Wishes,
          Mark

          Media Artist & Creator of Isadora
          Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

          Mr_J 1 Reply Last reply Reply Quote 0
          • Mr_J
            Mr_J @mark last edited by

            hi @mark this is with OSX 10.15.7 running on a intel MBP (16 inch, 2019) 

            Izzy 4.0.2 | MBP (16-inch, 2023) M2 Max 96GB | macOS 13.2.1
            Izzy 3.2.6 | MBP (16-inch, 2019) 2.3 GHz 8-Core i9 64GB AMD Radeon Pro 5600M 8 GB | macOS 10.15.7

            mark Mr_J 2 Replies Last reply Reply Quote 0
            • mark
              mark @Mr_J last edited by

              @mr_j

              So, according to your subject line, that means you're on the AMD Radeon GPU, yes?

              Best Wishes,
              Mark

              Media Artist & Creator of Isadora
              Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

              Mr_J 1 Reply Last reply Reply Quote 0
              • Mr_J
                Mr_J @Mr_J last edited by

                @ mark and just tried running v3.1 on OSX 10.12.6 on my MBP (early 2013) and the simple setup is working as it should, so something to do with 10.15 Catalina?

                Izzy 4.0.2 | MBP (16-inch, 2023) M2 Max 96GB | macOS 13.2.1
                Izzy 3.2.6 | MBP (16-inch, 2019) 2.3 GHz 8-Core i9 64GB AMD Radeon Pro 5600M 8 GB | macOS 10.15.7

                1 Reply Last reply Reply Quote 0
                • Mr_J
                  Mr_J @mark last edited by

                  @mark yes, the MBP (16-inch, 2019) running OSX 10.15.7 is has an AMD Radeon Pro 5600M 8 GB (with Intel UHD Graphics 630 1536 MB)

                  Izzy 4.0.2 | MBP (16-inch, 2023) M2 Max 96GB | macOS 13.2.1
                  Izzy 3.2.6 | MBP (16-inch, 2019) 2.3 GHz 8-Core i9 64GB AMD Radeon Pro 5600M 8 GB | macOS 10.15.7

                  mark 1 Reply Last reply Reply Quote 0
                  • mark
                    mark @Mr_J last edited by

                    @mr_j

                    Thanks. We're on it. (And @bonemap I'm sorry we missed this from your beta reports; it's not showing up on any machines we test on so I guess it got overlooked.)

                    Best Wishes,
                    Mark

                    Media Artist & Creator of Isadora
                    Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

                    bonemap 1 Reply Last reply Reply Quote 1
                    • bonemap
                      bonemap Izzy Guru @mark last edited by

                      @mark

                      I am on MBP 16" intel AMD Radeon Pro 5500M OS 11.6 it is also affecting a second machine with very similar specs.

                      Best Wishes

                      Russell

                      http://bonemap.com | Australia
                      Izzy STD 4.2 | USB 3.6 | + Beta
                      MBP 16” 2019 2.4 GHz Intel i9 64GB AMD Radeon Pro 5500 8 GB 4TB SSD | 14.5 Sonoma
                      Mac Studio 2023 M2 Ultra 128GB | OSX 15.3 Sequoia
                      A range of deployable older Macs

                      1 Reply Last reply Reply Quote 0
                      • dduke
                        dduke last edited by

                        Strange ssue in stage setup :
                        MacBook Pro (15-inch, 2017)
                        2,9 GHz Intel Core i7 quatre cœurs
                        16 Go 2133 MHz LPDDR3

                        Radeon Pro 560 4 Go
                        Intel HD Graphics 630 1536 Mo


                        Sound engineer, art video, director, musician, composer...

                        mark 1 Reply Last reply Reply Quote 0
                        • mark
                          mark @dduke last edited by

                          @dduke @bonemap @Mr_J

                          Yes, it's all the same problem. I have been able to reproduce it on Catalina *only*. On Big Sur and Mojave it works. (@bonemap, FYI, we are no longer actively testing on El Capitan -- I don't even have a copy of that to try; but I reckon if I solve it for Catalina it will solve it for all.)

                          I am in the code right now working on this. Sorry for our mistake.

                          Best Wishes,
                          Mark

                          Media Artist & Creator of Isadora
                          Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

                          mark bonemap 2 Replies Last reply Reply Quote 1
                          • mark
                            mark @mark last edited by

                            @dduke @bonemap @Mr_J @barneybroomer

                            You have all just received an email with a link to a version that should solve this problem. Please give it a try and let me know (by replying to my email) if it solves the issue.

                            Best Wishes,
                            Mark

                            Media Artist & Creator of Isadora
                            Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

                            dduke 1 Reply Last reply Reply Quote 0
                            • bonemap
                              bonemap Izzy Guru @mark last edited by bonemap

                              @mark said:

                              @bonemap, FYI, we are no longer actively testing on El Capitan

                               Hi Mark,

                              Thanks for letting me know.  My machines are running Big Sur 11.6 and have been exhibiting the problem. The fix is good!

                              I had a look on an older MacBook Pro running High Sierra and the issue didn't present there. Perhaps the report that it affects retina displays is the case.

                              best wishes

                              Russell

                              http://bonemap.com | Australia
                              Izzy STD 4.2 | USB 3.6 | + Beta
                              MBP 16” 2019 2.4 GHz Intel i9 64GB AMD Radeon Pro 5500 8 GB 4TB SSD | 14.5 Sonoma
                              Mac Studio 2023 M2 Ultra 128GB | OSX 15.3 Sequoia
                              A range of deployable older Macs

                              1 Reply Last reply Reply Quote 0
                              • dduke
                                dduke @mark last edited by

                                @mark

                                Thanks Mark.

                                As Bonemap, my machine runs Big Sur 11.6.
                                I didn't received any email.

                                Best wishes.

                                Didier

                                Sound engineer, art video, director, musician, composer...

                                mark 1 Reply Last reply Reply Quote 0
                                • mark
                                  mark @dduke last edited by

                                  @dduke said:

                                  I didn't received any email.

                                   Hmmmm... I sent it to the email account associated with your account here on the forum. Junk mail maybe? Anyway, I think we've verified that the fix works.

                                  Best Wishes,
                                  Mark

                                  Media Artist & Creator of Isadora
                                  Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

                                  mark 1 Reply Last reply Reply Quote 0
                                  • mark
                                    mark @mark last edited by

                                    @dduke @Mr_J @bonemap

                                    Isadora v3.1.1 solves this issue. You can download it now from the Get It page.

                                    Best Wishes,
                                    Mark

                                    Media Artist & Creator of Isadora
                                    Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

                                    Mr_J 1 Reply Last reply Reply Quote 1
                                    • Mr_J
                                      Mr_J @mark last edited by

                                      Thanks @mark can confirm 3.1.1 has fixed this problem, many thanks for your speedy resolution

                                      Izzy 4.0.2 | MBP (16-inch, 2023) M2 Max 96GB | macOS 13.2.1
                                      Izzy 3.2.6 | MBP (16-inch, 2019) 2.3 GHz 8-Core i9 64GB AMD Radeon Pro 5600M 8 GB | macOS 10.15.7

                                      1 Reply Last reply Reply Quote 2
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