• Products
    • Isadora
    • Get It
    • ADD-ONS
    • IzzyCast
    • Get It
  • Forum
  • Help
  • Werkstatt
  • Newsletter
  • Impressum
  • Dsgvo
  • Press
  • Isadora
  • Get It
  • ADD-ONS
  • IzzyCast
  • Get It
  • Press
  • Dsgvo
  • Impressum

Navigation

    • Register
    • Login
    • Search
    • Categories
    • Recent
    • Popular
    • Tags

    [SOLVED] AudioDeviceOutput issue in version 3.11

    Troubleshooting and Bug Reports
    7
    20
    1331
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • WhiteFly
      WhiteFly last edited by Woland

      Hello,

      We found one issue in the AudioDeviceOutput actor in version 3.11, that doesn't occur in version 3.08f12.

      We tested it on the Mac Mini M1 (Big Sur 11.6.1) and MacBookPro i7 (Big Sur 11.5.1) in a set that controls audio routing with 5 inputs and 2 outputs.

      In version 3.11 it stops working when the function is turn OFF.

      In version 3.08f12 it works perfectly.

      Best regards

      MacbookPro i7, 16GB, OS X 11.6.3, SSD 512, NVIDIA GT 750M 2048MB
      ASUS i7, 16GB, Win10 64bit, SSD 512, NVIDIA GT 740M 2048MB
      Mac Mini M1, 16GB, OS X 11.6.2, SSD 512GB
      Mac Mini M1, 16GB, OS X 12.2, SSD 512GB

      Juriaan DusX mark 3 Replies Last reply Reply Quote 0
      • Juriaan
        Juriaan Tech Staff @WhiteFly last edited by

        @whitefly

        Hi there Whitefly, 

        Thank you so much for bringing this to our attention. Going to tag our technical support team here so that they can properly log this / ask any follow-up questions if they need any more information.

        @DusX @Woland

        Are you able to continue to work on your patch? If not please let us know so that we can work with you.


        Thanks again!

        - Juriaan

        Isadora 3.1.1, Dell XPS 17 9710, Windows 10
        Interactive Performance Designer, Freelance Artist, Scenographer, Lighting Designer, TroikaTronix Community moderator
        Always in for chatting about interaction in space / performance design. Drop me an email at hello@juriaan.me

        1 Reply Last reply Reply Quote 0
        • DusX
          DusX Tech Staff @WhiteFly last edited by

          @whitefly said:

          when the function is turn OFF

           Do you mean when the active input is set to Off? 
          Also, to be clear you are talking about the AUAudioDeviceOutput actor correct

          This actor is part of an Apple framework, I am unsure how much control we have over how it functions. @mark would be the person who could provide the most detail on this.
          Please open a Support Ticket (link in my signature), and I will confirm the issue and submit it as a bug for investigation.

          Troikatronix Technical Support

          • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
          • My Add-ons: https://troikatronix.com/add-ons/?u=dusx
          • Profession Services: https://support.troikatronix.com/support/solutions/articles/13000109444-professional-services

          Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

          1 Reply Last reply Reply Quote 0
          • mark
            mark @WhiteFly last edited by

            @whitefly said:

            In version 3.11 it stops working when the function is turn OFF.

             Can you explain that sentence? It seems like a word is missing... but I don't understand what you're saying.

            Best Wishes,
            Mark

            Media Artist & Creator of Isadora
            Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

            WhiteFly 1 Reply Last reply Reply Quote 0
            • WhiteFly
              WhiteFly @mark last edited by

              @mark, @DusX and @Juriaan,

              Sorry for the long delay in replying.

              1. Yes, the actor is AUAudioDeviceOutput
              2. We use to route one microphone input to two audio outputs in different rooms, activated by buttons by the operator
              3. In version 3.08f12, everything works correctly
              4. In version 3.11, the operator presses the button (SW) to speak into the microphone (ON), the audio works. When you release the button (OFF), the patch freezes and no longer works

              5. The ON / OFF button of the operator directly changes the ACTIVE pin of the actor AudioDeviceOutput

              MacbookPro i7, 16GB, OS X 11.6.3, SSD 512, NVIDIA GT 750M 2048MB
              ASUS i7, 16GB, Win10 64bit, SSD 512, NVIDIA GT 740M 2048MB
              Mac Mini M1, 16GB, OS X 11.6.2, SSD 512GB
              Mac Mini M1, 16GB, OS X 12.2, SSD 512GB

              jfg DusX Woland 3 Replies Last reply Reply Quote 0
              • jfg
                jfg @WhiteFly last edited by

                @whitefly

                I have tried the same construction and had no problems on Mojave.

                Happy new year

                Jean-François 

                • Izzy 3.2.6
                - MacBook Pro M1 Max 16" 64GB RAM, Mac OS 15.3.2 Sequoia
                - Mac Pro 5.1 middle 2012 (3,33 GHz 6-Core Intel Xeon, 32GB RAM, Radeon RX 580 8 GB ),
                Mac OS 10.14.6 (Mojave)
                - Mac mini Pro M4, Mac OS 15.3.2 Sequoia

                • A range of deployable older Macs
                  Located in Bremen, Germany
                1 Reply Last reply Reply Quote 0
                • DusX
                  DusX Tech Staff @WhiteFly last edited by

                  @whitefly

                  Have you changed any of the audio hardware connected? 

                  Troikatronix Technical Support

                  • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
                  • My Add-ons: https://troikatronix.com/add-ons/?u=dusx
                  • Profession Services: https://support.troikatronix.com/support/solutions/articles/13000109444-professional-services

                  Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

                  1 Reply Last reply Reply Quote 0
                  • Woland
                    Woland Tech Staff @WhiteFly last edited by

                    @whitefly said:

                    In version 3.11, the operator presses the button (SW) to speak into the microphone (ON), the audio works. When you release the button (OFF), the patch freezes and no longer works

                    Maybe instead of hooking up to the "active" input of the AudioDeviceOutput actor, leave that input set to "on" and use the programming you were using to change that between off/on to change the 'volume' input from 0 (off) to 1 (on)?

                    TroikaTronix Technical Support
                    New Support Ticket: https://support.troikatronix.com/support/tickets/new
                    Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
                    Add-Ons: https://troikatronix.com/add-ons/ & https://troikatronix.com/add-ons/?u=woland
                    Professional Services: https://support.troikatronix.com/support/solutions/articles/13000109444

                    | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

                    WhiteFly 1 Reply Last reply Reply Quote 1
                    • WhiteFly
                      WhiteFly @Woland last edited by

                      @woland, @DusX, @jfg, @Juriaan and @mark 

                      Happy New Year !!

                      All the Best to All !!

                      I will try to show and explain this part of the patch.

                      Please forgive me for any mistakes, my English is limited.

                      In fact, the User Actor from the previous post is one of 2 equal Actors, different instances, that trigger the same microphone, but not simultaneously.
                      Each actor has a corresponding button (SW) on the operator console.

                      We have 2 rooms, Pre-Show and Show:
                      - Both have their own ambient background music.
                      - At the right time, the operator activates the room's specific video.
                      - When he does this, the ambient music fades out and the video (with its audio) is played.
                      - When the video ends, the ambient sound will fade in.
                      - If the operator needs it, he interrupts the room's audio by pressing the corresponding button and speaks into the microphone, being heard only in that chosen room.

                      So we have 2 ambient sounds and 2 videos: 4 digital audios managed by Isadora.
                      The microphone is connected to a USB audio interface and is 'routed' to the room required by the operator.

                      -> The operator can jump in any of the rooms, regardless of the audio being played (ambient or video), at any time, by pressing the corresponding button.

                      Audio outputs:
                      - The Show room has an amplified sound system that receives the audio signal through the same USB interface that the microphone is connected to (FocusWrite Scarlet 18i20).
                      - The Pre-Show room has a TV and receives the audio signal via HDMI (audio and video).

                      The image below shows this part of the patch.

                      This works perfectly on version 3.08f12 installed on Mac Mini M1 MacOS 11.6.1 Big Sur.

                      MacbookPro i7, 16GB, OS X 11.6.3, SSD 512, NVIDIA GT 750M 2048MB
                      ASUS i7, 16GB, Win10 64bit, SSD 512, NVIDIA GT 740M 2048MB
                      Mac Mini M1, 16GB, OS X 11.6.2, SSD 512GB
                      Mac Mini M1, 16GB, OS X 12.2, SSD 512GB

                      1 Reply Last reply Reply Quote 0
                      • jfg
                        jfg last edited by

                        I don't know if it has to do with your problem because it doesn't work in 3.0.8f12 or 3.1.1. But when I switch the router actor back and forth, I get already by the second switch an error message and Isadora freeze . This for a very simple patch:

                        But the file has already been played.

                        best

                        Jean-François

                        • Izzy 3.2.6
                        - MacBook Pro M1 Max 16" 64GB RAM, Mac OS 15.3.2 Sequoia
                        - Mac Pro 5.1 middle 2012 (3,33 GHz 6-Core Intel Xeon, 32GB RAM, Radeon RX 580 8 GB ),
                        Mac OS 10.14.6 (Mojave)
                        - Mac mini Pro M4, Mac OS 15.3.2 Sequoia

                        • A range of deployable older Macs
                          Located in Bremen, Germany
                        DusX 1 Reply Last reply Reply Quote 0
                        • DusX
                          DusX Tech Staff @jfg last edited by

                          @jfg said:

                          But the file has already been played

                           Which Audio device plays the file?
                          Perhaps each device is setup to accept different audio formats and conversion isn't applied automatically?

                          Troikatronix Technical Support

                          • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
                          • My Add-ons: https://troikatronix.com/add-ons/?u=dusx
                          • Profession Services: https://support.troikatronix.com/support/solutions/articles/13000109444-professional-services

                          Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

                          WhiteFly jfg 2 Replies Last reply Reply Quote 0
                          • WhiteFly
                            WhiteFly @DusX last edited by

                            @dusx

                            Each room has 1 ambient music and 1 video.

                            The PRE-SHOW room has a TV that receives an HDMI signal:
                            - Video (stage 2 = HP USB video) and Audio (HP USB audio)
                               HP USB is a USB-C HDMI Display Link interface

                            The SHOW room has an amplified sound system and a projector
                            - Video (Stage 1 = Mac Mini HDMI port) and Audio (Scarlett 18i20 USB OUT 1-2)

                            The microphone is also in the Scarlett interface (IN-3), which converts the analog microphone to a digital signal (DAW-3) which is available as a digital audio input on the Mac.

                            If it works on version 3.08f12 (Mac M1 not native), the point is that something in version 3.11 (Mac M1 native) has changed and it doesn't work anymore.

                            We know that what we're using and doing shouldn't be usual, and that's exactly why we love Isadora: It's possible and works with different configurations and equipment.

                            Best Wishes

                            MacbookPro i7, 16GB, OS X 11.6.3, SSD 512, NVIDIA GT 750M 2048MB
                            ASUS i7, 16GB, Win10 64bit, SSD 512, NVIDIA GT 740M 2048MB
                            Mac Mini M1, 16GB, OS X 11.6.2, SSD 512GB
                            Mac Mini M1, 16GB, OS X 12.2, SSD 512GB

                            DusX 1 Reply Last reply Reply Quote 0
                            • DusX
                              DusX Tech Staff @WhiteFly last edited by

                              @whitefly said:

                              If it works on version 3.08f12 (Mac M1 not native), the point is that something in version 3.11 (Mac M1 native) has changed and it doesn't work anymore.

                               We will have to investigate this further. I don't believe we made changes to this part of the program for 3.1.1, so it is possible the unlaying framework is behaving differently on the M1 native.

                              If possible, I think @Woland s suggestion of not de-activating the device, but rather adjusting the gain, could allow you to work around this.

                              Troikatronix Technical Support

                              • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
                              • My Add-ons: https://troikatronix.com/add-ons/?u=dusx
                              • Profession Services: https://support.troikatronix.com/support/solutions/articles/13000109444-professional-services

                              Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

                              WhiteFly 1 Reply Last reply Reply Quote 0
                              • jfg
                                jfg @DusX last edited by

                                @dusx

                                One output device is Built-in output the other one Blackhole. If I send direct (without Router) to Blackhole or Built-in Output there is no problem

                                best

                                Jean-François

                                • Izzy 3.2.6
                                - MacBook Pro M1 Max 16" 64GB RAM, Mac OS 15.3.2 Sequoia
                                - Mac Pro 5.1 middle 2012 (3,33 GHz 6-Core Intel Xeon, 32GB RAM, Radeon RX 580 8 GB ),
                                Mac OS 10.14.6 (Mojave)
                                - Mac mini Pro M4, Mac OS 15.3.2 Sequoia

                                • A range of deployable older Macs
                                  Located in Bremen, Germany
                                DusX 1 Reply Last reply Reply Quote 0
                                • O
                                  oli123 last edited by

                                  As per my knowledge Sound, video, and game controls should all be double-clicked. Select Update Driver from the context menu when you right-click the audio device. To check for and install a driver, click Search automatically for updated driver software. If a new driver is installed, restart the computer if prompted before checking for sound. 

                                  1 Reply Last reply Reply Quote 0
                                  • DusX
                                    DusX Tech Staff @jfg last edited by

                                    @jfg said:

                                    If I send direct (without Router) to Blackhole or Built-in Output there is no problem

                                     I have confirmed with Mark that this router is not designed for the 'audio' data type. It is a bug that the router accepts this data type connection.

                                    Troikatronix Technical Support

                                    • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
                                    • My Add-ons: https://troikatronix.com/add-ons/?u=dusx
                                    • Profession Services: https://support.troikatronix.com/support/solutions/articles/13000109444-professional-services

                                    Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

                                    1 Reply Last reply Reply Quote 1
                                    • WhiteFly
                                      WhiteFly @DusX last edited by

                                      @DusX 

                                      After many tests on different Macs (MacBook Pro i7 Big Sur 11.6.3, Mac Mini M1 Big Sur 11.6.2 and Mac Mini M1 Monterey 12.2), we found that the issue is directly linked to the AUSoundInput actor.
                                      For us this complicates the project because we need a single microphone to be routed to one of the two rooms.

                                      We tested it with AUSpliter and the result doesn't change: the patch hangs.

                                      Any news about the Core Audio framework?

                                      Any suggestions for having a microphone input via the interface and two routed outputs?
                                      (remembering that the two rooms also have their own video and audio sources)


                                      Thanks in advance.

                                      MacbookPro i7, 16GB, OS X 11.6.3, SSD 512, NVIDIA GT 750M 2048MB
                                      ASUS i7, 16GB, Win10 64bit, SSD 512, NVIDIA GT 740M 2048MB
                                      Mac Mini M1, 16GB, OS X 11.6.2, SSD 512GB
                                      Mac Mini M1, 16GB, OS X 12.2, SSD 512GB

                                      DusX 1 Reply Last reply Reply Quote 0
                                      • DusX
                                        DusX Tech Staff @WhiteFly last edited by

                                        @whitefly

                                        We can look into it, but I can't imagine we will have a fix real soon, we are working towards our next release right now, so any fix would be included in the following release.
                                        You might need to use an external audio routing/mixing tool, and control it from Isadora via Midi/OSC
                                        SoundDesk seems to allow this (on PC I use Voicemeeter).

                                        Troikatronix Technical Support

                                        • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
                                        • My Add-ons: https://troikatronix.com/add-ons/?u=dusx
                                        • Profession Services: https://support.troikatronix.com/support/solutions/articles/13000109444-professional-services

                                        Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

                                        WhiteFly 1 Reply Last reply Reply Quote 0
                                        • WhiteFly
                                          WhiteFly @DusX last edited by

                                          @dusx

                                          We are using version 3.22F00 and we still need one AUSoundInput input (microphone via interface) to be able to output to two different AUDeviceOutputs (two rooms) at different times.

                                          AUSplitter and AUMultiSplitter don't allow it, although they have one input and two outputs. Why ?

                                          MacbookPro i7, 16GB, OS X 11.6.3, SSD 512, NVIDIA GT 750M 2048MB
                                          ASUS i7, 16GB, Win10 64bit, SSD 512, NVIDIA GT 740M 2048MB
                                          Mac Mini M1, 16GB, OS X 11.6.2, SSD 512GB
                                          Mac Mini M1, 16GB, OS X 12.2, SSD 512GB

                                          Woland 1 Reply Last reply Reply Quote 0
                                          • Woland
                                            Woland Tech Staff @WhiteFly last edited by

                                            @whitefly said:

                                            AUSplitter and AUMultiSplitter don't allow it, although they have one input and two outputs. Why ?

                                            It's because these are Core Audio plugins that are part of the macOS architecture (we didn't create them), so they follow their own logic (which we cannot change). The warning that comes up when you try to do this also explains this:

                                            It is possible to do what you want just by creating an AUSoundInput actor for each AUAudioDeviceOutput actor:

                                            You could also create a Multi-Output Device and send your audio to multiple devices using that method.

                                            Best wishes,

                                            Woland

                                            TroikaTronix Technical Support
                                            New Support Ticket: https://support.troikatronix.com/support/tickets/new
                                            Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
                                            Add-Ons: https://troikatronix.com/add-ons/ & https://troikatronix.com/add-ons/?u=woland
                                            Professional Services: https://support.troikatronix.com/support/solutions/articles/13000109444

                                            | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

                                            1 Reply Last reply Reply Quote 1
                                            • First post
                                              Last post