[SOLVED IN 3.1.1] Crashes with arabic letters in Isadora 3.0
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Hey all,
weve been experiencing some difficulties with crashes in isadora since upgrading to 3. When we paste in words in arabic lettering (ie not the alphabet im writing this in now) the software tends to crash very often.
To be more specific. I mean after double clicking a "text" actor, pasting in a text into the now opened "edit text" window and then pressing ok. Thats when the carsh occurs. It's hard to tell what kind of texts cause it, sometimes adding a few empty lines in front of the texts causes it to not crash but this is also not guaranteed.
Has anyone had similar experiences, maybe even with other alphabets. Or maybe someone has an explanation or even a fix for this`?
Any help would be very much appreciated. Weve a big production running right now that runs on a bunch of arabic texts and the premier is already this saturday.
Kindly,
Christopher
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Hi there Christopher,
Thanks for getting in touch. Could you let us know what exact version of Isadora you are on and what your operation system is? Are you on a MacOS system or a Window system? And if so what version of the OS.
Other then that, I just tried to parse some arabic words into the 'Text' actor, but I could not get Isadora to crash. Do you have some words that cause issues?
Thanks!
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To reinforce what @Juriaan said above, we can help you must faster if you fill out your signature line as described here.
Best Wishes,
Mark -
hey you all. thanks for the quick replies. We actually solved the problem already by finally updating isadora from 3.0 to 3.1.1. and So far it hasn't crashed on us anymore.
fyi its a mac runnig on 10.13 high sierra.
thanks again and have a great week
kindly
Chris
