• Products
    • Isadora
    • Get It
    • ADD-ONS
    • IzzyCast
    • Get It
  • Forum
  • Help
  • Werkstatt
  • Newsletter
  • Impressum
  • Dsgvo
  • Press
  • Isadora
  • Get It
  • ADD-ONS
  • IzzyCast
  • Get It
  • Press
  • Dsgvo
  • Impressum

Navigation

    • Register
    • Login
    • Search
    • Categories
    • Recent
    • Popular
    • Tags

    [LOGGED] Problem with Capture stage to Movie

    Troubleshooting and Bug Reports
    4
    5
    349
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • M
      Machiel last edited by DusX

      I am teaching projection maping workshop in Isadora and working on the laptops of the venue these are:

      Processore AMD A8-7410 APU with AMD Radeon R5 Graphics       2.20 GHz RAM installata 8,00 GB (6,95 GB utilizzabile) Tipo sistema Sistema operativo a 64 bit, processore basato su x64

      Edizione Windows 10 Home

      Build sistema operativo 19044.1586

      Resolution1366x768

      They are a bit old but get the job done. I installed ISadora 3.2 on the laptops couple of days ago. But even with a very simple patch if I try to save stage to movie it does not work. On my machine (macbook pro) it works fine but on the old HP-Notebooks i just doesnt work. When I did the same workshop in november last year I was using Isadora 3.1.1 and it worked fine.

      Did somebody else run into this? It is a bit of a showstopper for the workshop I am teaching.

      Machiel Veltkamp | Macbook Pro 16-inch 2019, i9, 32GB ram, AMD 5500M 4 GB, macOS 11.3.1 | located in Utrecht Netherlands.

      Juriaan 1 Reply Last reply Reply Quote 0
      • Juriaan
        Juriaan Tech Staff @Machiel last edited by Juriaan

        @machiel

        Hi there Machiel, 

        Thanks for getting in touch! I alerted our tech team at the company channels and their advice is to go with Isadora 3.1.1 if that worked on the devices. Any reason in particular that Isadora 3.2 is required / necessary at all?

        In the meantime please open a Technical ticket here so that the team can look into your issue further.

        Isadora 3.1.1 can be found in the following KB article.

        Thanks!

        Juriaan

        Isadora 3.1.1, Dell XPS 17 9710, Windows 10
        Interactive Performance Designer, Freelance Artist, Scenographer, Lighting Designer, TroikaTronix Community moderator
        Always in for chatting about interaction in space / performance design. Drop me an email at hello@juriaan.me

        mark_m 1 Reply Last reply Reply Quote 0
        • mark_m
          mark_m @Juriaan last edited by

          @juriaan

          I am also having an issue with this too in Isadora 3.2, WIndows 10 etc.

          Capture Stage to Movie works if I do if from the menu

          output -> start recording stage

          or the keyboard shortcut CTRL + SHIFT + M

          but isn't working with the Capture Stage to Movie actor, which seems to crash Isadora.
          Sending Crash Report now.



          HTH

          Mark

          Intel NUC8i7HVK Hades Canyon VR Gaming NUC, i7-8809G w/ Radeon RX Vega M GH 4GB Graphics, 32GB RAM, 2 x NVMe SSD
          Gigabyte Aero 15 OLED XD. Intel Core i7-11800H, NVidia RTX3070, 32GB RAM 2 x NVMe SSD
          PC Specialist Desktop: i9-14900K, RTX4070Ti, 64GB RAM, Win11Pro
          www.natalieinsideout.com

          1 Reply Last reply Reply Quote 0
          • M
            Machiel last edited by

            Thanks for the quick reply!

            The reason that I am using Isadora 3.2 is off course because it is the latest and greatest version with improved stability.

            Good advice to use Isadora 3.1.1 I just reinstalled that version on one of the workshop latops and can now record the stage but when I record a second time I get an error see attached image. I am not sure if that error has to do with the fact that I had Isadora 3.2 installed on the laptop previously. The other problem is that my workshop patch is saved in Isadora 3.2 so it will not run in Isadora 3.1.1 (I have an old Isadora 3.1.1 version, but changed a lot the last couple of days and do not really have time to rewrite that).

            For the time being I will submit a technical ticket on the Issue and improvise in the workshop skipping the part where they can record the webcam using all kinds of effects (that is the reason I am not using the capture camera to movie actor)

            the error --> immagine1.png

            sneak peak of the workshop --> img_20211125_110925-resized.jpg

            Machiel Veltkamp | Macbook Pro 16-inch 2019, i9, 32GB ram, AMD 5500M 4 GB, macOS 11.3.1 | located in Utrecht Netherlands.

            DusX 1 Reply Last reply Reply Quote 0
            • DusX
              DusX Tech Staff @Machiel last edited by

              @machiel @mark_m thank-you for the details. We have been able to confirm the problem with Capture Stage to Movie, and are working on a fix to be included in the upcoming HotFix release.

              @Machiel we will be able to help you with your project file via the support ticket you file.

              Troikatronix Technical Support

              • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
              • My Add-ons: https://troikatronix.com/add-ons/?u=dusx
              • Profession Services: https://support.troikatronix.com/support/solutions/articles/13000109444-professional-services

              Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

              1 Reply Last reply Reply Quote 1
              • First post
                Last post