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    [ANSWERED] Crash on startup on Mac

    Troubleshooting and Bug Reports
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    • I
      igor-orchard last edited by Juriaan

      Hello,

      Please help! 
      I am having problems with Isadora crashing on startup. Here's a part of the crash report:

      Process:               Isadora [1839]
      Path:                  /Applications/Isadora 3/Isadora.app/Contents/MacOS/Isadora
      Identifier:            com.troikatronix.isadora
      Version:               3.2.2 (3.2.2)
      Code Type:             X86-64 (Native)
      Parent Process:        ??? [1]
      Responsible:           Isadora [1839]
      User ID:               501

      Date/Time:             2022-07-19 18:11:57.330 -0400
      OS Version:            Mac OS X 10.15.4 (19E287)
      Report Version:        12
      Bridge OS Version:     4.4 (17P4281)
      Anonymous UUID:        67FDD91D-C885-37C9-A3F3-BF4EEBB62D6E

      Time Awake Since Boot: 75000 seconds

      System Integrity Protection: enabled

      Crashed Thread:        0  Dispatch queue: com.apple.main-thread

      Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
      Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000000000
      Exception Note:        EXC_CORPSE_NOTIFY

      Termination Signal:    Segmentation fault: 11
      Termination Reason:    Namespace SIGNAL, Code 0xb
      Terminating Process:   exc handler [1839]

      Juriaan 1 Reply Last reply Reply Quote 0
      • Juriaan
        Juriaan Tech Staff @igor-orchard last edited by

        @igor-orchard

        Hi there Igor,

        Please send us an Technical Support ticket with the correct category of urgency by simplying filling out the following form.

        https://support.troikatronix.c...

        Our technical team will respond during business hours.


        Thanks!

        Isadora 3.1.1, Dell XPS 17 9710, Windows 10
        Interactive Performance Designer, Freelance Artist, Scenographer, Lighting Designer, TroikaTronix Community moderator
        Always in for chatting about interaction in space / performance design. Drop me an email at hello@juriaan.me

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