[ANSWERED] Do you need 2 different cameras to get them to talk with Isadora?

[Eva]

hi there

I hope this is the rigt place to ask. If it is too much that there is a question in another group deleted please just delete it, but it will be nice to know because im doing a show very soon and need to invest if it turns out it doesnt work. I made the mistake testing individually at first...

 Im facing a problem as I cannot get my second live camera, logic pro, to connect with isadora at the same time as when I use number one. Is this because I need to have 2 different cameras?

Im on a mac studio, small model.

All the best 

Eva

[Eva]

Update,

I can read the 2 cameras, but I am unable to see both live at the same time...

[Juriaan]

@eva

Hi there Eva,

Thanks for getting in touch. Could you be so kind to leave us an technical support ticket? Our technical team would be happy to assist!

https://support.troikatronix.c...

If this show is coming up in the next few days please set the Priority to "HIGH" or "URGENT"

Thanks!
- Juriaan

[Woland]

@Eva 

Are the two cameras connected via the same USB hub by any chance? If so, try with them each connected to a separate direct input to the computer. Two webcams on the same hub won't work.

Best wishes,

Woland

[DusX]

@woland said:

Two webcams on the same hub won't work.

 I believe Woland meant to say two identical webcams on the same USB hub won't work. 
This is a matter of the hardware having machining IDs, so it creates a conflict. Moving one to another USB hub causes each to have a unique address.
NOTE: not the next slot, but to another collection of slots. EG, you have 2 USB slots on the left of your laptop, and 3 on the right.. this is likely 2 hubs, so you will need one connected to each side