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    [ANSWERED] Using 3DS Files and the RTMP Streamer actor

    Troubleshooting and Bug Reports
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    • morfin_mafer
      morfin_mafer last edited by Woland

      Hi,

      I can't get my 3ds files shown in Twitch.TV live. What is the problem?


      I have ASUS Strix ROG PC with Windows 10 and AMD Ryzen 7 8 Core CPU.

      My company: https://www.spinundergroundrecords.fi/
      My Twitch.TV Channel: https://www.twitch.tv/cash_emperor
      My YouTube Channel: https://www.youtube.com/channel/UCGsj-REVbajTWwkLyIHCrNg

      DusX Juriaan Woland 3 Replies Last reply Reply Quote 0
      • DusX
        DusX Tech Staff @morfin_mafer last edited by

        @morfin_mafer said:

        3ds files shown in Twitch.TV live

         Are you rendering your 3D in Isadora using a 3D player?
        How are you sending your output to Twitch, are you using the RTSP add-on?

        Troikatronix Technical Support

        • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
        • My Add-ons: https://troikatronix.com/add-ons/?u=dusx
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        Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

        morfin_mafer 1 Reply Last reply Reply Quote 0
        • morfin_mafer
          morfin_mafer @DusX last edited by

          @dusx said:

          <p>@morfin_mafer said:</p> <blockquote>3ds files shown in Twitch.TV live</blockquote> <p> Are you rendering your 3D in Isadora using a 3D player? <br />How are you sending your output to Twitch, are you using the RTSP add-on?<br /><br /></p>

           I just use RTSP plugin and normal 3d Player to Stage 1.

          My company: https://www.spinundergroundrecords.fi/
          My Twitch.TV Channel: https://www.twitch.tv/cash_emperor
          My YouTube Channel: https://www.youtube.com/channel/UCGsj-REVbajTWwkLyIHCrNg

          1 Reply Last reply Reply Quote 1
          • Juriaan
            Juriaan Tech Staff @morfin_mafer last edited by

            @morfin_mafer

            Hi there Morfin!

            Could you be so kind to submit a Technical Support ticket so that our Technical Support staff can look into this issue with you / share some files with each other?

            You can create a ticket by following this link; https://support.troikatronix.c...

            Thanks!

            Isadora 3.1.1, Dell XPS 17 9710, Windows 10
            Interactive Performance Designer, Freelance Artist, Scenographer, Lighting Designer, TroikaTronix Community moderator
            Always in for chatting about interaction in space / performance design. Drop me an email at hello@juriaan.me

            1 Reply Last reply Reply Quote 0
            • Woland
              Woland Tech Staff @morfin_mafer last edited by

              @morfin_mafer

              Try setting the 'z translate' input on the 3D Player to -3 or -5.

              At the coordinates 0, 0, 0 (the default) your "3D Camera" so to speak is *inside* the center of your 3D model. Think about how hard it would be to see an apple if your eyeball was *inside* the apple. You have to either move the camera away from the object by changing the 'z translate' input on a 3D Stage Orientation actor to a small negative number or you need to move the object away from the camera by changing the 'z translate' input on the 3D Player to a small negative number.

              Best wishes,

              Woland

              TroikaTronix Technical Support
              New Support Ticket: https://support.troikatronix.com/support/tickets/new
              Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
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              | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

              DusX 1 Reply Last reply Reply Quote 0
              • DusX
                DusX Tech Staff @Woland last edited by

                I have written to @morfin_mafer via the support ticket system, but what I think is going on here is that the feed to the RTMP streamer isn't the final composited stage image. 

                I suggested using the Get Stage Image actor as the source to the RTMP streamer actor to ensure that the final composited image is grabbed for output to the RTMP stream.
                Further, I suggested that the RTMP streamer actor be placed in a background scene that is always active since it is easy to kill the stream when moving between scenes.

                I haven't confirmed this to be the root of the issue yet, but these are good practices to be aware of.

                Troikatronix Technical Support

                • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
                • My Add-ons: https://troikatronix.com/add-ons/?u=dusx
                • Profession Services: https://support.troikatronix.com/support/solutions/articles/13000109444-professional-services

                Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

                morfin_mafer 1 Reply Last reply Reply Quote 1
                • morfin_mafer
                  morfin_mafer @DusX last edited by

                  @dusx

                  I got now everything to work. And yes that Stage Image Actor was missing.

                  My company: https://www.spinundergroundrecords.fi/
                  My Twitch.TV Channel: https://www.twitch.tv/cash_emperor
                  My YouTube Channel: https://www.youtube.com/channel/UCGsj-REVbajTWwkLyIHCrNg

                  1 Reply Last reply Reply Quote 1
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