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    [SOLVED - Requires Reliable Network] NDI 5 Watcher Signal Issues

    Troubleshooting and Bug Reports
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    • J Grima
      J Grima last edited by Woland

      Hello, people a quick question.

      I installed it for the first few minutes it worked. But now I am getting a blank screen. 

      I checked the inputs in the live camera, and the NDI shows there too. I can see the preview t, here but again, I cannot see an output once connected to a projector. 

      I also noticed that the green line between the actor and the projector continuously changes between green and red.

      an Ideas?

      Artist and theatre maker. Active in Amsterdam and Malta
      MacBook Pro 15-inch, 2019, 2,3 GHz 8-Core Intel Core i9, Radeon Pro 560X 4 GB

      Woland Juriaan 2 Replies Last reply Reply Quote 0
      • Woland
        Woland Tech Staff @J Grima last edited by

        @j-grima

        What is your NDI source?

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        J Grima 1 Reply Last reply Reply Quote 0
        • J Grima
          J Grima @Woland last edited by

          @woland

          I am trying and IPad Pro 9.7 and iPhone SE are both installed with NDI HX Camera. 

          Artist and theatre maker. Active in Amsterdam and Malta
          MacBook Pro 15-inch, 2019, 2,3 GHz 8-Core Intel Core i9, Radeon Pro 560X 4 GB

          Paz J 2 Replies Last reply Reply Quote 0
          • Paz
            Paz Beta Tester @J Grima last edited by

            @j-grima Hi, make sure that your NDI Watcher actor is looking for and connects to your iPhone / iPad by checking the “NDI Source” top left option of NDI Watcher actor. You select your iPhone / iPad here.

            Simon Powell: Researching Emerging Technologies in Live Performance at University of the Arts London.
            Running: Mac Studio M1 Max 32GB, 512GB SSD, macOS 15.1 | MacBook Pro M2 Pro 16GB, 512GB SSD, macOS 15.1 / Izzy v4.09 /// UK

            1 Reply Last reply Reply Quote 1
            • J
              jandraka @J Grima last edited by

              @j-grima

              Hi,

              Sometimes there are conflicts with mobiles because they are connected to two networks: on the one hand to the Wi-Fi network and on the other to 4g data. Connect your computer and your mobile to the same wifi network and disconnect the 4g data to see if this can be a solution.

              MBP M2 Max 32 GB. MacOS 13.7.3 Isadora 3.2.6 - 4.0.7

              1 Reply Last reply Reply Quote 2
              • Juriaan
                Juriaan Tech Staff @J Grima last edited by

                @j-grima
                And something else that I want to add is that NDI takes quite a beefy router to work in a stable way. I believe in the NDI HX app you can actually set the quality of the picture, or that helps if you set it to a lower rate. 

                Isadora 3.1.1, Dell XPS 17 9710, Windows 10
                Interactive Performance Designer, Freelance Artist, Scenographer, Lighting Designer, TroikaTronix Community moderator
                Always in for chatting about interaction in space / performance design. Drop me an email at hello@juriaan.me

                J Grima 1 Reply Last reply Reply Quote 2
                • J Grima
                  J Grima @Juriaan last edited by

                  @juriaan

                  This was it! I have a dedicated network for the show. However, I was in my studio and the mobile was trying to connect to the networks. I solved it by switching off the automatically connect to the network. 

                  Thanks a lot for your comments!

                  Artist and theatre maker. Active in Amsterdam and Malta
                  MacBook Pro 15-inch, 2019, 2,3 GHz 8-Core Intel Core i9, Radeon Pro 560X 4 GB

                  1 Reply Last reply Reply Quote 2
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