Short burst of static when jumping to new scene

knowtheatre

This happened numerous times during tech this pas weekend. I've already opened a support ticket, but thought I'd post here as well. As you can see from the attached video, a short audio pop, or burst of static, sometimes occurs when entering scenes (not just clicking into a scene, it occurs when the jump cue is taken from the light board via midi). Installed the newest update for Isadora, but the problem continued. At first, I thought it was having trouble routing audio when I had my bluetooth headphones connected, but it happened when not connected as well. Tried a different audio interface, including the built-in headphone jack...same results. Thought it may have been a problem with Audacity running in the background, but occurred when everything except Isadora was closed. Thought it may have been a problem with the file (this particular file was mono), but after re-encoding it (including converting to stereo), getting the same results, and it does happen with other files as well. I'm including a media report as well, and I know I have a mix of 44.1 and 48khz, but I can't see a correlation in that. So, I'm at a loss. We open this weekend. I have not yet attempted to run the show on a different computer. Thoughts? I'm running Monterey with a 2020 M1 Mac Mini.

CitizenJoe

@knowtheatre said:

As you can see from the attached video,

No attachments?

knowtheatre

Well, the files didn't attach, and I can't seem to get them to attach. I'll try a link to the video. Here's the text from the media report.

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knowtheatre

And here's the vid:

Woland

@knowtheatre

Can you post a version of your Isadora file that's just two Scenes that cause the problem?
Can you post a couple of the audio files that cause the problem (maybe somehow there's actually static at the beginning of the file from editing it in Audacity?)
Does it also do this when there's no audio device connected and you're just playing out through the computer speakers?

knowtheatre

@woland, just tested from my m1 mac mini at home, happened again, including through my bluetooth headphones and the internal speakers. I've included a patch and the audio files. Can't seem to see any static in the file, even when opening in Audition or Logic, but there may be a problem with this file nonetheless. dickless-glitch-test.izz pub door whistle

Woland

@knowtheatre

It seems your audio files didn't attach properly. Testing that file with my computer and different audio I don't have an issue switching Scenes.

knowtheatre

@woland, not sure why I'm having trouble with uploading files, but I just got off a call with L Wilson-Spiro, I think we've narrowed down at least where the problem lies. Seems to be something to do with the sampler channels. Put a .01 delay on the start trigger seems to be the workaround. I can still trigger the glitch when changing the sampler channel, though, so at least it's somewhat reproducible. Thanks!

Woland

@knowtheatre said:

L Wilson-Spiro

That's me :)

DusX

@knowtheatre said:

not sure why I'm having trouble with uploading files

If uploading even acts up, please ZIP your files and try attaching the ZIP, this generally works.

DusX

@knowtheatre

When you transition scenes, you possibly have audio playing to the same channels from multiple players. My guess is that you have some audio configuration on your system that doesn't like this change of audio source/routing/mixing.
Can you please take screen captures of your Audio setup in macOS? It doesn't sound like a feedback loop but seems like it must be similar.