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    Patch Crash every times

    Troubleshooting and Bug Reports
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    • H
      Houssem last edited by

      Hallo Marc,

      I cread 2 years ago a show on isadora version 3.1.1. I try to play it now on version 3.1.1 and 3.2.6 and crash every times on the both version .

      can you try this to help me. I need this for show.

      Thank you for your help.

      test-vevey-old.izz mppbb1-v3.2.6.izz

      Izzy 3, Lenovo Thinkpad Windos 10
      Lenovo Thinkpad ,(Intel Core I7-950H CPU 2.60GHZ 2.59 GHZ, 64 GO RAM , NVIDIA Quadro RTX 3000 )

      DusX jfg 2 Replies Last reply Reply Quote 0
      • DusX
        DusX Tech Staff @Houssem last edited by DusX

        @houssem

        If your running these files on your Thinkpad laptop, be sure to set Isadora.exe to use only the dedicated graphics card.
        see this article for help.

        Troikatronix Technical Support

        • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
        • My Add-ons: https://troikatronix.com/add-ons/?u=dusx
        • Profession Services: https://support.troikatronix.com/support/solutions/articles/13000109444-professional-services

        Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

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        • Juriaan
          Juriaan Tech Staff last edited by

          And it also doesn't hurt to reset your preferences to see or that resolves anything:
          https://support.troikatronix.c...

          Isadora 3.1.1, Dell XPS 17 9710, Windows 10
          Interactive Performance Designer, Freelance Artist, Scenographer, Lighting Designer, TroikaTronix Community moderator
          Always in for chatting about interaction in space / performance design. Drop me an email at hello@juriaan.me

          1 Reply Last reply Reply Quote 0
          • jfg
            jfg @Houssem last edited by jfg

            @houssem

            I have tested on my Mac and I suspect it could come from the connection with the projectors, because if I delete the user actor "shutter" right at the beginning, the patch doesn't hang anymore. Maybe the "Send PJLink" actor reacts badly when it has no connection with projectors, in the case you tested without projectors, which is my case because I have no such projectors.

            I have made a patch with the 3 first scene and a global value actor to switch a gate for the shutter actor and if you set it to off the patch doesn't crash/hang. Perhaps you have to change something in the shutter actor but I cannot say what since I haven't any experience with this actor.

            test-with-shutter-switch.izz

            Best regards, 

            Jean-François 

            • Izzy 3.2.6
            - MacBook Pro M1 Max 16" 64GB RAM, Mac OS 15.3.2 Sequoia
            - Mac Pro 5.1 middle 2012 (3,33 GHz 6-Core Intel Xeon, 32GB RAM, Radeon RX 580 8 GB ),
            Mac OS 10.14.6 (Mojave)
            - Mac mini Pro M4, Mac OS 15.3.2 Sequoia

            • A range of deployable older Macs
              Located in Bremen, Germany
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