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    USB version issues

    Troubleshooting and Bug Reports
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    • bonemap
      bonemap Izzy Guru last edited by bonemap

      Hi,

      I mostly love having the option to use the USB version of Isadora, but...

      I am downloading and installing the Thales Sentinel HASP/LDK Mac OS X Runtime GUI Installation 9.13 KB0018323 for the fourth time in a month as it appears to fail to survive any Mac OS update on Mac Studio 2023 (this time Ventura 13.5).

      Best Wishes,

      Bonemap

      http://bonemap.com | Australia
      Izzy STD 4.2 | USB 3.6 | + Beta
      MBP 16” 2019 2.4 GHz Intel i9 64GB AMD Radeon Pro 5500 8 GB 4TB SSD | 14.5 Sonoma
      Mac Studio 2023 M2 Ultra 128GB | OSX 15.3 Sequoia
      A range of deployable older Macs

      Juriaan 1 Reply Last reply Reply Quote 0
      • Juriaan
        Juriaan Tech Staff @bonemap last edited by

        @bonemap

        Hi Bonemap, 
        I also love the USB version, and sadly we need the correct drivers for the USB key. Could you reach out to us over an Support ticket? That way we can work with you to provide you the correct drivers / installers and flag this with our supplier.

        Thanks!

        Isadora 3.1.1, Dell XPS 17 9710, Windows 10
        Interactive Performance Designer, Freelance Artist, Scenographer, Lighting Designer, TroikaTronix Community moderator
        Always in for chatting about interaction in space / performance design. Drop me an email at hello@juriaan.me

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