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    [KNOWN ISSUE, WORKAROUND PROVIDED] Palindrome play in Windows

    Troubleshooting and Bug Reports
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    • X
      xlrstik last edited by Woland

      Hi - I'm having problems playing a movie in "Palindrome mode". The movie is encoded on a mac in Hap format and 27 sec. long plays fine but can´t run in Palindrome. The strange thing is that I have another movie, but only 7 sec. long also in Hap format but with alpha and it runs just fine in "Palindrome mode". Then I tried to encode the "long" movie to Hap alpha but it didn't work. 

      Any ideas ? 

      DusX 1 Reply Last reply Reply Quote 0
      • DusX
        DusX Tech Staff @xlrstik last edited by

        @xlrstik

        This is a known issue that is being worked on (Windows movie playback is getting a big update).

        With that said, I have found that it is more reliable with AVI container Hap video on Windows than with MOV.

        I would use Shutter Encoder to 'rewrap' your MOV hap to AVI. You should be able to batch process any MOV hap files directly into AVI files.

        Note: my tests show AVI work rather well, but you may still run into issues if you are interactively switching movies or using non default play start/length settings. 

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        D 1 Reply Last reply Reply Quote 1
        • D
          DillTheKraut @DusX last edited by

          @dusx

          Is there any update for this?

          D 1 Reply Last reply Reply Quote 0
          • D
            DillTheKraut @DillTheKraut last edited by

            @dillthekraut

            downloaded shutter encoder but only found .mov option. Advice anyone?

            jfg 1 Reply Last reply Reply Quote 0
            • jfg
              jfg @DillTheKraut last edited by jfg

              @dillthekraut

              it is not really evident. you must use rewrap (Konvertierung) then avi. It will remux your file to avi without changing the codec


              Best regards, 

              Jean-François 

              • Izzy 3.2.6
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              - Mac mini Pro M4, Mac OS 15.3.2 Sequoia

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                DillTheKraut @jfg last edited by

                @jfg

                Amazing, that did the trick! At least in the english UI I used 'Rewrap'. It now runs flawless. Thank you!

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