Video is freezing/doesn't go "on"

[Eva]

skærmbillede-2024-04-04-kl.16.28.31.pngHi:)
I continue to experience lately that some videos doesn't start when I enter a scene or turn them on. They are somehow frozen. It is not always, but it happens and I have to exit the scene and go back again to get it to work. This would just not work for performance ... Can you help? And what do you need? Here is a screenshot of what I mean, the video is on but it does not move. Im on a Mac studio:)
Thanks
Eva

[mark_m]

@Eva

Sometimes I find things work better if you 'initialize' the input.

[DusX]

@eva said:

Can you help?

 Have you opened a support ticket?

We will need to know the Codec of the Videos being played? Issues with the video themselves is the most common cause of stalled playback.

[Woland]

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